I have stayed here on multiple occasions and have never been disappointed. Friendly and welcoming, with clean and very comfortable rooms. Only a short walk from the city centre so location couldn’t be better. Less

We visited for a two night stay during May 2025. The Hotel is located in a very convenient and pleasantly quiet road only 10 mins walk from York station and via a scenic river walk, only 10 minutes into York city centre. This was perfect for us. The Hotel staff throughout our stay were very helpful, polite and courteous. We had an evening meal during our last night which surpassed our expectations. The food was exceptional and we would strongly recommend the hotels restaurant when visiting. Similarly, the Breakfast is of high standard and would thoroughly recommend. We would definitely visit York again and stay at Hedley House as our first choice of accommodation. A Gem of a Hotel. Well Done Hedley House. Less

A lovely family run hotel providing a warm and friendly service. Breakfast was excellent. We stayed in double deluxe which was very spacious with a modern clean bathroom. Some areas of the bedroom were a little tired and some dust trap areas had been neglected. We did however enjoy our stay and will return. Less

😀 - We had a lovely bright, large room with a nice big bathroom with a bath, the garden and seating area was lovely, as was the hot tub. Breakfast was very good, lots of choice and served at a good time Less

😀 - Nice area and very quiet and friendly staff We we here upgraded to family room on top floor The only criticism I would have the place looked a little tired stains on the carpet bit of decorating it would be outstaying 😞 - Room looked a little tired stains on carpet decor was a bit dated Less

😀 - All the staff where really friendly and helpful. The Hotel is easy to drive to and the on site parking is a godsend. We only ate there once but the food was delicious and very reasonably priced. The bed was comfortable and the room was pleasant. The shower was fabulous. The Hotel's location is perfect. We would definitely stay again. 😞 - A small improvement to heating and ventilation would benefit guests but is absolutely not a deal breaker, plus it's an old building and may not be feasible. Less

😀 - Great stop off for overnight stay whilst doing Way of the Roses bike ride just 5 mins off the route. Easy walk into town near lots of pubs. Parking booked ahead and staff helpful 😞 - Nothing Less

Had a lovely 3 nights stayed in deluxe double which was beautifully decorated, bed was huge and extremely comfortable. The shower was great, had everything we needed in room. Hotel is nice walk along riverside into York about 10 mins, great location. Breakfast was great. The parking was good behind hotel, we paid £18 per night which was fair enough. Finally all the staff we encountered were very friendly and helpful. If we visited York again we would definitely return Less

😀 - The building was very clean, very nice style. Spacious room with a comfy bed and a good size TV with apps on. Great location for the cost. Short walk to the city centre. Staff were excellent and very friendly and hospitable 😞 - The parking was a little bit expensive, but understandable for the area and lack of parking. Don’t park under the tree like we did. Woke up to a sticky coating on the car. Less

Theyl et us check in an hour early. It was quiet, loved that we had access after hours if we got in later, and a very easy walk to city center and from the train. The beds were a bit bumpy, but not the worse we had on this trip! It did get a bit warm, and the heavy, unbreathable duvets were a bit hefty for the season, but it was an overall wonderufl stay and we got a much needed good night of sleep after a terrible stay in London. | Liked: Cleanliness, staff & service, amenities, property conditions & facilities Less

😀 - Buona la posizione per girare comodamente in centro, ma non troppo a ridosso della calca. Tutti molto gentili e buona colazione. 😞 - Quando siamo arrivati gli asciugamani erano sporchi e ombrati, ne abbiamo chiesti di nuovi di nuovi che ci sono stati subito gentilmente dati, ma anche quelli un po’ vecchi e macchiati. Un po’ polveroso. Less

It was a perfect location - easy walk from the train station, easy walk into town. The room was clean and quiet, and it had a nice, large bathtub | Liked: Cleanliness, staff & service, amenities, property conditions & facilities Less

Stayed here for three nights in a family suite with 4 beds with my family of four. It was pretty good. Location was excellent— easy 10 minute walk from the train station and to the city centre. The service was very good. The room was a little disappointing — it was reasonably clean and sized, but fairly worn with older decor. And the bathroom was tiny — barely enough room to dry off after a shower and no place to store toiletries. This was not clear from online photos. Beds and bedding were fairly comfortable. Bath towels were clearly old, and some were a little ragged. The best part of the place is the rear garden, which is quite nicely decorated and has a wonderful hot tub. Overall, pretty good place and very good value. Less

Enjoyed my stay at Hedley as always. In a great location. Staff are friendly and helpful. Breakfast delicious. Had an evening meal with my elderly parents and they were so well looked after. Nothing to dislike here. Home from home.Thank you. Less

😀 - Nos encantó. Habitaciones súper amplias. Muy acogedor. Excelente atención. Muy cerca de la estación de tren. Se podía ir caminando a todos lados. No se pierdan el desayuno. 😞 - Nos gustó todo. Less

😀 - The staff at Hedley House were lovely, especially the lady on reception. The room was spacious and very clean. We loved using the huge hot tub they have in well kept grounds. 😞 - There wasn't anything we didn't like. Less

We had a really lovely and cosey stay. Lisa and Dale were very welcoming and accommodating. The hotel has a lovely garden and restaurant, and is in a great location. The last minute booking onto a hot pod yoga session (right under the hotel) was the cherry on the top! Less

We booked through Booking.com. When we arrived we discovered that Booking.com (not Hedley House) had wrongly worded the description of our room as having a sitting room area. I don't sleep well, so having somewhere to get up to was important to us. My husband mentioned this to reception and we were given an extra room, opposite ours, to use at no extra cost! The owner even reminded us over the next few days to feel free to use it as we wished. They also immediately contacted Booking.com to change the description. Our family room worked well, it was very spacious with a HUGE double bed in one room and 2 full sized singles in an adjoining room, as well as a small vestibule area with coat hooks. The bed was incredibly comfortable and I actually managed to sleep all night for the first time in a very long time. Breakfast was fresh and delicious with an excellent selection, and special requests were happily accommodated. The location is excellent, perfectly placed between the Railway Station and the city centre in a quiet residential street of beautiful townhouses. Without exception, the staff were all friendly, welcoming and accommodating, making you feel like you were visiting your Auntie! The lady who checked us in even went out of her way to wave to us when we passed her in York City Centre! I would absolutely recommend Hedley House Hotel and would definitely stay here again if visiting York. Thanks again xx Less

😀 - Hotel located in a pleasant residential area within easy walking distance of the train station and town centre. Excellent helpful staff. Large room. Large bed (unfortunately too soft for my back, but fine for my husband) Good bathroom. Welcome tray provided. Very good breakfast. Plenty of choice. Need to order the night before. Over all a really good stay in this wonderful city. Less

😀 - Sin da subito siamo stati accolti con il sorriso e con educazione dalla receptionist di turno che ci ha illustrato tutto ciò che poteva servirci, compresi i punti di maggior interesse di York, evidenziandoceli sulla mappa da loro stessi fornita. La stanza era pulita, ordinata ed accogliente, come anche il bagno, cosa non così scontata. La struttura si trova a circa 10 minuti a piedi dal centro che quindi risulta facilmente raggiungibile con una passeggiata. La zona è tranquilla ed ottima per chi ricerca un po' di pace e tranquillità, soprattutto nelle ore notturne. La colazione è ricca e abbondante e può soddisfare tutti i gusti. Tutto il personale è stato molto disponibile. Peccato averci passato solo una notte. 😞 - Nulla da dichiarare. Less

😀 - Beautiful hotel. We stayed for 2 nights to celebrate a special birthday. The room was ready on arrival. They have parking at the rear of the hotel (charges apply), which was brilliant as hotel parking is a luxury in York. The room was very clean & spacious. Little kitchen area with tea & coffee etc. Staff were super friendly. We didn't use the facilities in the hotel but breakfast & evening meals were available. Beautiful garden with hot tub. Less than a 10 min walk into the centre through the beautiful York Museum gardens 😞 - Nothing Less

😀 - Hedley House Hotel is a brilliant location in York. Close enough to all amenities but far enough out that it’s quiet. Our room was clean and spacious with stunning views from the skyline window. The staff were helpful, approachable and friendly. Breakfast was good, served quickly and cooked well. The only downside was the multiple staircases to the top floor to get to our room. Less

Another fabulous stay at Hedley House. Our go to home from home. Lovely comfortable rooms, excellent breakfast. Greg, Mandy + the team are so welcoming + can’t do enough for you. Ideally situated, close to York’s attractions. Already looking forward to our next visit Less

Stayed for 1 night. Owners were lovely and friendly and were very helpful. Our room was excellent clean and airy and had everything you needed. Breakfast was very nice the hotel was absolutely lovely even had a jacuzzi for guest to use. Had a beautiful outdoor seating area. Our stay at this hotel was excellent 👌 definitely recommend. Thanks for the jump start yous went above and beyond definitely be back ⭐️⭐️⭐️⭐️⭐️ Less

Lovely hotel. Management and staff were very friendly and helpful. Lovely to drop bags off a few hours before check in and go out and about. Great breakfast kept us going all day. The bed was probably the most comfortable we’ve slept in when staying in a hotel and the shower was always lovely and warm no need to mess with it just switch on and get in. Ideal having a car park as you can park up and forget about driving as all the amenities are well within walking distance……probably 10-15 minutes.Would definitely recommend this hotel and would definitely book in future Less

😀 - Good location, quiet and good breakfasts. 😞 - Some staff members gave the impression that guests were a nuisance. Unsmiling and made no effort to make our stay enjoyable. Parking was expensive. Less

😀 - Staff wonderful. Room wonderful. View wonderful. Location wonderful. Hot tub wonderful. Not a single bad thing to say about this hotel. Went for my partners birthday and it’s fair to say we dragged our feet out the door when it was time to go home, we didn’t want to leave. Thankyou for giving him the best birthday!! We will 100% be back :) Mia & Josh xx Less

Beautiful room and recently refurbished bathroom, very friendly and helpful staff. | Liked: Cleanliness, staff & service, amenities, property conditions & facilities Less

Lovely hotel. The management and staff were very friendly and helpful. The room was lovely and the bed was probably the most comfortable we’ve ever slept in when staying in a hotel. The shower was excellent always lovely and hot.Was very good having parking as we could park up and leave the car and walk to all the amenities as they were only 10-15 minutes away.The breakfast was excellent and kept us going all day.Would definitely recommend this hotel and if we visit York again we will definitely book again Less

😀 - Everything! It’s huge. Great rooms, outside area with hot tub at the back! On site masseuse and yoga Nicest beds ever and so comfy Friendly staff Great food! 😞 - Nothing Less

What a hotel! We picked this place originally on location. It’s a 10 min walk to the York minister, parking at the back and even has insight masseuse and hot tub. We arrived early and out room was ready which was a bonus. Our room was huge! Very clean and the nicest bed I have ever slept in! We had room 2, it was so quiet peaceful, There is a hairdryer provided and shampoos and body wash if needed. My finance surprised me with a massage and it was the best I have ever had with pracilla. I am a regular at having massages but this was amazing!!! When heading down for breakfast, you have a sheet to fill in for hot food and it’s collected. Everything about the stay was lovely! Staff were very friendly, even the hotel dog. We will deffo be back.., thank you Less

😞 - The hotel fell short of expectations. The towels were stained, threadbare, and no longer white, while the pillows were old and lumpy, making for an uncomfortable stay. Less

😀 - Really helpful staff, great breakfast and accommodation of a late change request for room to a double from twin. Located really close to the town center - no more than a 10 min walk. Secure parking 😞 - Odd smell in the room on arrival - drains. Ran tap and that disappeared so no bother Less

😀 - The staff were very friendly, location very handy for the centre, the breakfast was very good 😞 - It was all good, there was nothing we didn't like Less

We had a very nice time. We didn’t spend much time in the hotel itself because we were exploring the city and we checked out very early in the morning. The best thing to me was how nice the staff was. Really friendly and helpful. Our rooms were spacious and comfortable. Location was quiet but very convenient, and the private parking was a plus for us. | Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Less

Home away from home. Staff are lovely and welcoming, can't do enough for you. Rooms are very big and the beds so comfortable. We had an evening meal with 20 of us the food was gorgeous (thank you to the chef). Would definitely recommend 👌. Less

😀 - We loved the location of our hotel 5mins from York centre Very quiet area 10 mins walk from train station Nothin was too much for the staff alls you had to do was ask Hot tub in the garden fab 😞 - This time our room was a family one had a lovely bathroom great shower but our bed was made up of 2single put together So wasn’t as comfortable as the other king size bed we have had in the past Less

😀 - Good location. Very friendly staff . Room clean and comfortable , breakfast was lovely. 😞 - The room was underneath the bar area so was quite noisy at night. They had just had a new boiler fitted so a couple of teething problems not much hot water but told the staff and they explained about the new boiler so all good. Less

😀 - Fantastic outdoor space, lovely hot tub and very friendly helpful staff. Great location and easy walking distance from the train stations and centre of town. 😞 - None Less

😀 - Location was really good. Staff were very helpful and polite. Outside was nice and well maintained: hot tub was good and we had this to ourselves. Excellent price and value for money. Would stay again. 😞 - We were on the top floor, which was a lot of stairs and no lift with a partner with bad knees. We were told parking was available however when we arrived we were then told we needed to park on the street, which was lucky as we had the last available space, not sure where we would have parked if this had been taken. Some of the facilities were a bit old, the tv was quite slow and difficult to get to work, the bathroom window was stuck open, the iron leaked badly and soaked clothes. The lights flickered and there was a lot of noise from what I think was the water through the night. Less

😀 - Cosy and clean , bright, parking on sight and connected to a yoga studio. Hedley House was also a short walk to town center. The staff was welcoming, friendly, and always ready to help. The breakfast smelled amazing and I will try that next time. 😞 - Nothing … Less

😀 - The customer service was excellent. On arrival we had booked a car park space and the space left was quite small for our car although manageable however they asked a member of their team if they would mind swapping as their car was smaller. We were given a map of the city for our location and then an upgrade on the room. The room itself was a lovely size with everything that could be needed for the stay and it was very clean. The location is just a few minutes walk before reaching the centre so absolutely perfect. I would recommend and would return again. 😞 - None Less

Booked a very last minute stay this weekend, Check in and check out was very easy the staff on arrival were very lovely and welcoming. Once we got up to our room it was clean and spacious the beds were very comfy too. Location is great a short walk to the centre. Would definitely recommend ⭐ Less

😀 - Perfect location 10 minute walk from station and to centre of York and museum gardens. Beautiful quiet street location. 😞 - Can’t think of anything. Less

Staff went over and above to help. Good breakfast (included). Great location. | Liked: Cleanliness, staff & service, amenities, property conditions & facilities Less

😀 - Made you feel welcome, staff lovely, bedroom super king size bed! Had everything we liked for our weekend away. Would certainly recommend Hedley House. 😞 - NOTHING!!!! Less

The absolute best place to stay in York. I absolutely love Hedley House and so do my children. Fantastic service, food, rooms, hot tub and yoga! Can’t wait to go back xxx Less

😀 - Location was great.. We booked room only.. The staff we interacted with were lovely. Room was spotless 😞 - The only thing, as we were on the top floor was no lift.. but, we did book last minute Stop it! Would think you can request a low floor… Less

😀 - Room was comfortable, everywhere was clean, good breakfast, staff friendly and helpful and great location close to centre. 😞 - Felt car parking was quite expensive. Less

😀 - Lovely bed and breakfast in a nice area, not too far from the city centre. The staff were lovely and my room was upgraded to a much bigger room with a good sized kitchen, which was stocked with tea and coffee and had everything I could need. The bed was nice and big and very comfortable. Would recommend! 😞 - Nothing really to complain about, v small thing was that the blind in the bathroom needs to be changed or cleaned as it was quite grubby. Generally very clean room though. Less

We had a lovely weekend stay. The staff were very friendly and helpful. We didn't dine in the evening, but the breakfast was well cooked with good choice. The hot tub is a great way to relax in the evenings after a day of site seeing. Lovely family run hotel, would recommend and will certainly stay here again. Less

😀 - Pretty much everything - the bathroom in particular is gorgeous very modern and chic but still had cozy vibes 😞 - Nothing everyone and everything was perfectly pleasant Less

😀 - Friendly and informative staff. Clean, comfy and up to date rooms. Working tv with Netflix, prime tv, etc, you can sign into. Delicious breakfast 😞 - Parking area is a little tight and a squeeze to get in and out. Less