2026-01-07T04:18:00.191Z

Overall, dealing with Autra Batteries was very easy. I chose them mainly because of their prompt communication and how helpful they were in advising on the best location for the battery.From contract signing, the installation took around 2–3 weeks, and the sales team kept me informed along the way about expected timing.The installers themselves were excellent and very tidy. I did experience some initial issues with the direction of the CT installation, which caused unusually large electricity draws from the grid to appear on my meter. After a few messages and phone calls, Autra organised for the installers to return and rectify the issue without hassle. The existing solar panels were also installed as a negative draw from the system but after a bit of pestering it was set up as a separate system on the app.

2026-01-06T09:54:32.826Z

I had a great experience with Autra Batteries. They offered an amazing price along with excellent service. From confirmation to installation, everything was quick and smooth. My battery was installed within 5 hours on the scheduled day. The installer arrived on time, completed the job on schedule, and did high-quality work. They also made sure everything was clean and tidy before leaving.If you’re looking for batteries or solar solutions, I’d definitely recommend Autra Batteries.

2026-01-03T10:44:15.100Z

Autra Batteries were very professional. I enjoyed a pleasant, efficient service from start to finish including the initial phone contact and follow up calls right up to the In house Installer who was efficient and obliging, completing my Fox ESS battery and Inverter install, commissioning the system with expertise.I would highly recommend Autra Batteries for a trouble free experience .

2026-01-03T08:37:59.699Z

Got a 8KW system installed. Very neat and professional service job. Their installers were really good. Top service and execution.

2026-01-02T23:38:16.759Z

I recently got a 41.93kWh Fox ESS (EQ4800-L9) battery and 15kW inverter (H3 Smart) installed by Autra, DC coupled to my existing 8kW PV system. The installation itself went quite well, and Jason and the team were really good to work with and answered questions throughout the day.However, the only negative was miscommunication/misalignment of the quote and what was ultimately invoiced/installed on the day. My quote included DC coupling my existing PV system to the new inverter, which was not communicated to the installers. There was no mention of any additional costs for the rewiring of the panels to the new inverter, and I ultimately copped an additional charge.The estimate for the AC cabling distance was also incorrect - I understood it wasn't going to be exact from the quote, as it was done from pictures, but it was more than double what was included on the quote, and they do charge a fair bit for cabling per metre, many multiples of the material cost.To the Autra's team credit - they did work with me in the end, and we agreed upon a final invoice amount that included some of the charges but with a discount.The quotation process could be a bit more thorough in regards to the household needs. I also have a Controlled Load meter for my hot water system, which is not powered by the battery, meaning I still feed in from the grid. This was not explained to me (despite providing photos of the switchboard with both meters) nor offered the option of rewiring this to the main supply meter to be powered by the battery.Overall, the installation of the quality was good, and I would recommend the team, however just ensure that the quote is solid so there are no additional surprises. If possible, organise a site visit to confirm battery placements to get a better estimate for cabling distance, switchboard inspection and others.

2025-12-31T05:04:29.576Z

I’m very happy with my experience with this solar & battery installation company. The team was professional, patient and highly knowledgeable throughout the whole process — from quoting and design to installation and setup.The workmanship was neat, the installation was completed on time, and they took the time to clearly explain how the system works and how to optimise battery charging and usage.Since installation, the system has been running smoothly and has noticeably reduced our electricity bills. Highly recommended — a trustworthy and reliable company!

2025-12-31T03:47:08.044Z

Just got FOX ESS 42kWh battery 10kWh inverter retro-fitted on to my existing solar panel system. AC coupled.Working beautifully and seemlessly.Customer service was excellent (very hard to find good customer service these days)Competitive pricing.Installer was friendly, conscientious, professional and very competent. Was very accommodating to my preferences and requests.Highly recommended company.

2025-12-30T20:48:19.623Z

I just had a 20 piece solar panel installation, coupled with a 42Kwh Battery completed at my home. The initial consult was excellent from Liana in ensuring the commercials were in place. Charlie ran the installation on the day and went the extra mile in ensuring the delivery was smooth and efficient. Great work and the installation looks great. Thanks all.