First Call Response
2026-10-27T21:37:50.428Z
We can't recommend First Call Response (911FCR) highly enough. After a water leak from a neighboring unit left our belongings exposed to mold, our family was displaced and overwhelmed. Joe Bridges was referred to us and was a breath of fresh air: honest, responsive, and kind. He inspected everything, explained his process in detail, and gave us a clear written, itemized proposal before starting, with no pressure and no surprises.The whole team was wonderful. Raquel in the office was attentive and quick to respond to every question. Diana packed our belongings with incredible care, labeled every box with a detailed list of its contents, and bubble-wrapped all of our fragile items. Dennis handled the final day, removing ruined furniture, finishing the cleanup, and tying up every loose end, and he was so compassionate and understanding of what our family was going through. They even took special care sanitizing our daughter's most precious stuffed animals.Afterward we received a detailed invoice and a full photo report, which was a huge help with our records. If you're dealing with water damage or mold and need a team you can trust, call First Call Response. They turned a very stressful situation into something we could finally manage. Thank you!