Angel Limousine
We have used some good and not so good car services before to get to and from LAX and other airports. Our experience with Monalisa Limousine was first rate in every way. All of their communication was clear and designed to make sure that both we and they were perfectly informed at all times. They responded to requests and inquiries very fast. When the day came for our outbound trip, our driver was on time, super helpful and friendly. He liked us and offered to be our return driver as well. This turned out to be very convenient. On our return trip, our flight was delayed over an hour and a half. I emailed Monalisa and they took care of everything. They informed the driver so he wouldn't have to arrive at LAX before we had even taken off on our end. Okay, well that helps them, but our driver Chris went above and beyond. He called the airline and persisted until he got them to admit what was going on (a mechanical problem) that they weren't even telling us!
When we finally arrived, late, tired, towing to small children. He not only helped us with everything, but he sped us through the airport. We had paid for "meet and greet" service, but Chris took it two steps beyond. He was waiting with a luggage cart the moment we left the secure area. He took it upon himself to determine our baggage carousel and to verify it when nothing was happening. He insisted on pulling off each piece. A driver from a service we used in San Diego just stood there while I did everything. We had child car seats checked as well so we had to pick them up somewhere else. Not only did Chris know exactly where we needed to go (so no wandering around looking on our part), but when my daughter saw the car seats in a locked area, he flagged down airport personnel to open it up and get us on our way. All this after being inconvenienced himself by having to pick us up hours later than planned. He was already tired from a day that started early and could have been plenty grumpy at that point, but no he was the exact opposite. He was helpful and cheery throughout. He insisted on handling almost all the luggage even though we were trying to do our share. He knew just how to dodge all the construction and lack of signage and we literally zoomed around people (on foot, not in the car) who didn't know where they were going. He probably saved us at least 30 minutes in the airport by knowing everything, and taking so much responsibility on himself.
Unless they ever let us down is some way, this is the only limo/car service that we will use or recommend to others. Oh and I almost forgot. I'm not too picky about the cars or being provided water but I know others may be so I will mention it. The SUV was spotless and there were water bottles in cup holders throughout the vehicle which he kindly offered us.