2026-08-29T23:40:29.261Z

We were told that it took 5 to 7 days go get the flooring. We paid for it August 11We still do not have the flooring August 29We have the old floors out. Have had to cancel our help twice.Excuses after excuses. We had to call them after 10 days to find where our was our flooring.Not a happy customer. It appears that after they got our money we are unimportant.

2026-02-10T07:55:17.814Z

Prompt, professional, and quality work on our project. Zero complaints.

2025-11-14T17:16:42.056Z

I highly recommend these guys for any remodeling needs. Extremely professional & masters at trade. The owner & staff are knowledgeable. You will not be disappointed choosing Basin Select.

2025-10-17T00:00:00.000Z

This is by far the best flooring store I've ever been to. The place is clean, organized, and you can tell the owner Dennis really cares about what he does. He's friendly, knowledgeable, and always willing to help. The store is well thought out and has a big selection to choose from. You don't see that kind of dedication and professionalism very often anymore. I'll definitely be coming back here for any future flooring projects.

2025-09-03T00:49:34.364Z

Denis at Basin Floors really knows his products inside and out. He’s very knowledgeable and takes the time to explain different options clearly. Even just talking with him, you can tell he knows the flooring business well.

2025-08-16T04:33:22.599Z

I got my floors done from Dennis and his team it was the best experience I ever had the professional in the details that they did and put back the baseboards was very professional from my point of view you guys are rock keep doing what you guys are doing I appreciate for all the help you guys did couldn't have done it myself

2025-08-16T02:03:43.490Z

Basin Select Floors sets the standard for quality and service in the flooring industry. From the moment you walk into their showroom, it’s clear that this is more than just a place to shop—it’s a space where design, craftsmanship, and customer care come together seamlessly.The showroom is thoughtfully curated, featuring a wide variety of flooring options ranging from timeless hardwoods and durable luxury vinyl to elegant tile and plush carpet. Each product is presented in a way that makes it easy to visualize how it might look in your home or business. The selection is both extensive and carefully chosen, balancing current design trends with classic styles.What truly sets Basin Select Floors apart is their knowledgeable and attentive staff. They take the time to understand each customer’s needs, whether it’s finding the perfect style to match a vision, recommending the most practical materials for high-traffic areas, or walking through installation details step by step. Their professionalism ensures a stress-free experience from start to finish.Equally impressive is their commitment to quality installation. The installation team works with precision and respect for your space, ensuring that every detail—from alignment to finishing touches—is handled with care. The result is flooring that not only looks beautiful on day one but also stands the test of time.For homeowners, builders, and designers alike, Basin Select Floors is more than a flooring showroom—it’s a trusted partner in creating spaces that feel both stylish and functional. With their exceptional selection, expert guidance, and dedication to customer satisfaction, they consistently deliver results that exceed expectations.

2025-08-16T01:15:45.946Z

Solid company and owner! Dennis is a man of his word! Great quality and lots of knowledge and experience. I’d highly recommend checking them out for any flooring projects you might need!

2025-07-11T05:59:29.363Z

We couldn’t be happier with our new kitchen! The results had me in disbelief. They made our dreams come true! From start to finish, the team was professional, communicative, and incredibly skilled. Dennis helped us design a space that’s both functional and beautiful, and they brought every detail to life with precision and care.The craftsmanship is top-notch — from the custom cabinetry to the gorgeous waterfall countertops, everything looks and feels high-end. Even though they gave us a screaming deal!! They stayed on schedule, kept the workspace clean, and made the whole process as smooth as possible.We’ve gotten so many compliments already, and cooking in our new kitchen is a dream. Highly recommend to anyone looking for quality work and a stress-free experience!

2025-07-10T14:48:50.137Z

The team at Basin Floors did a fabulous job from the minute I walked into the store to the final installation! They are super nice and knowledgeable about their products. I will recommend them to everyone I know!!

2025-05-10T02:04:34.500Z

Provided installation of multiple interior finishes for new custom home in Sunland Estates. They delivered exceptional craftsmanship, communication, service, and design-advice.

2025-04-30T00:17:00.392Z

The guys at Basin Floors were amazing to work with. While doing my flooring they uncovered an area with substantial rot. I asked if they would be willing to repair it. They agreed and immediately went to work replacing the subfloor. This was only one of several times that they went above and beyond. They were highly responsive, pleasant to work with and did a beautiful job. I will be hiring them in the future. Highly recommend!

2025-01-14T22:33:38.049Z

For our refresh and revive project in our Ephrata home, we wanted to go with local companies. We were so happy with Basin Floors. They were our first stop, and even we did visit other places, we went back and placed our order with then. The knowledgeable sales team...right down to the installers and follow up far exceeded our expectations. Our new wood floor has totally transformed our home and will greatly increase resell value down the road. I highly recommend this business and wouldn't hesitate to use them again.

2025-01-10T02:27:54.184Z

Very happy with our purchase of carpet and flooring. Ruvim and his staff were very flexible, patient and professional. Ruvim kept me informed on my order status and was great at communicating. Great selection on products at reasonable prices.

2024-08-20T18:15:57.976Z

Amazing Service with great assistance and very helpful insight! Very pleased with our overall experience!

2024-07-19T13:39:07.819Z

I reached out to Basin Select for a small job, not only did they do amazing work but had it done within a couple days. They went above and beyond when I couldn’t even get other companies to call me back.

2024-07-03T16:50:17.201Z

Awesome work! Highly recommend.

2024-06-29T20:07:11.669Z

2024-06-29T19:47:46.532Z

Good people!

2024-05-24T17:42:43.037Z

Our marble tile shower is really beautiful. Installation is a lot more work than ceramic tile but with the expertise of the crew it was not an issue. True craftsmanship.

2024-05-14T17:50:50.634Z

They do great work!!!

2024-04-13T06:38:53.734Z

Came in looking for some flooring. Customer service was great. Very knowledgeable and helpful associate here. Would definitely recommend.

2024-03-28T23:25:08.768Z

Wonderful first impressions! The staff were very helpful and informative.Wide selection of products (flooring, countertops) in a convenient location.

2024-03-23T21:06:36.181Z

Great customer service, great products!

2024-03-23T00:00:00.000Z

Great customer service, great products!