The reviews consistently highlight the exceptional professionalism, friendliness, and thoroughness of the service provided. Customers appreciate the effective pest control solutions, stating the technicians address all concerns efficiently. However, no significant cons are noted, indicating a high level of customer satisfaction.
5
May 30, 2025
Everyone I have worked with has been so helpful and friendly. They go into great detail explaining the process and are very transparent about pricing ...
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Everyone I have worked with has been so helpful and friendly. They go into great detail explaining the process and are very transparent about pricing and what it covers.
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5
May 29, 2025
Mike was professional, kind and explained all clearly, 13 time i apologize.I am looking forward to his or whomever to come, I don't know, next month?T...
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Mike was professional, kind and explained all clearly, 13 time i apologize.I am looking forward to his or whomever to come, I don't know, next month?Thank you. Mike deserves a battle wound metal Again thank you.
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5
May 28, 2025
Mike is fantastic
5
May 28, 2025
Great guy did a great job
5
May 28, 2025
I had a new technician this time instead of the one that usually comes, but he was just as friendly and informative. They're always willing to listen ...
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I had a new technician this time instead of the one that usually comes, but he was just as friendly and informative. They're always willing to listen and give advice and suggestions and are happy to answer any questions you have. The techs and the office staff are super friendly and not pushy (just trying to make a sale) which I 1000% appreciate. They're low-cost, which is great also.
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5
May 27, 2025
Always very accommodating!
5
May 24, 2025
Bob was very nice, friendly and answered all my questions and concerns.
5
May 23, 2025
Great service.
5
May 23, 2025
5
May 23, 2025
Carston with Bug Pro did a great job! I have them spray for mosquitoes and do everything else. They are thorough and I highly recommend you call if yo...
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Carston with Bug Pro did a great job! I have them spray for mosquitoes and do everything else. They are thorough and I highly recommend you call if you have a home locally.
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5
May 22, 2025
Mike was very professional, friendly and helpful. He gave a good assessment and executed the plan in a proficient manner.
5
May 22, 2025
Carson is very friendly, professional and did a great job!
5
May 22, 2025
5
May 21, 2025
I've been using Bug Pro for years and every single technician I have worked with has been fantastic. All of my questions have been answered and they'...
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I've been using Bug Pro for years and every single technician I have worked with has been fantastic. All of my questions have been answered and they've always taken the time to make sure the job is done thoroughly. the only bugs I've ever dealt with are dead ones!
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5
May 21, 2025
Mike was very personable, professional and knowledgeable. It was a pleasure meeting him today. I was very happy with everything that he did.
5
May 21, 2025
Jamie is amazing! He is always very thorough in covering every area needing coverage. Today he even got a snapping turtle out of my pool! Now that is ...
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Jamie is amazing! He is always very thorough in covering every area needing coverage. Today he even got a snapping turtle out of my pool! Now that is pest control!! Bug Pro always comes through for you when you need them. The mosquito misting really does work!
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5
May 21, 2025
We have been using Bug Pro for the past 5 years and they have been great to work with. Living out in the country with a 2 acre pond could be a mosquit...
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We have been using Bug Pro for the past 5 years and they have been great to work with. Living out in the country with a 2 acre pond could be a mosquito and bug nightmare, but with the monthly misting I can enjoy my pool and patio without being eaten alive! Bugs inside are very seldom and usually only a few palmetto bugs that are dead show up. Jesse actually even helped me get a snapping turtle out of the pool today! Now that is pest control at work! I recommend Bug Pro 100%!
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5
May 20, 2025
Carston was very prompt and professional.
5
May 20, 2025
Always very professional and do a thorough service.
5
May 19, 2025
Carston did a great job. Very through.
5
May 16, 2025
The Technician did a great job he was very informative and was Patient I think he did a great job
5
May 16, 2025
Michael was polite and professional.
5
May 16, 2025
Jace did an excellent job . I appreciate the prompt service.
5
May 16, 2025
Bug Pro is a great company and excellent service. Thanks Jon, Brice and Kross
5
May 15, 2025
Bug Pro is the best!!! Always professional and always make sure my home is protected!!
5
May 15, 2025
Love Bug Pro!! Love my Jelly Roll that comes to my home!! Hard worker and does his job! Waveland Bay St Louis area~
5
May 15, 2025
This company is awesome. John, the inspector came and did an entire inspection of my house and gave us valuable information to get our house fully pro...
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This company is awesome. John, the inspector came and did an entire inspection of my house and gave us valuable information to get our house fully protected. The hard work Brice and Kross performed on my house was outstanding. They were really nice and took care in doing a good job. I recommend this company to anyone who needs professional bug treatment.
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5
May 15, 2025
Carsten came always polite and respectfulDid a fantastic jobLove BugProMosquito, pest control and termiteHe talks and listens to your concernsWorth ev...
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Carsten came always polite and respectfulDid a fantastic jobLove BugProMosquito, pest control and termiteHe talks and listens to your concernsWorth every dime
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5
May 15, 2025
He was very professional and very informative. Love this company
5
May 14, 2025
Love you guys!!! Thank you so much Jason!!
5
May 14, 2025
Mike always takes very good care of us! If we ever see a bug inside the house, it's usually dead!
5
May 14, 2025
Although it's only been 24 hours since Jamie sprayed for roaches I've only seen a few. Jamie was exceptionally good about explaining everything and w...
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Although it's only been 24 hours since Jamie sprayed for roaches I've only seen a few. Jamie was exceptionally good about explaining everything and working around my little dogs.
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4
May 12, 2025
Once again Jason was on time, and called prior to arriving. Thorough and efficient, he let me know when he was done and gave me a,wait time to ensur...
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Once again Jason was on time, and called prior to arriving. Thorough and efficient, he let me know when he was done and gave me a,wait time to ensure my dogs have no issue after his treatment.
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5
May 12, 2025
Mike did a great job & was very friendly. Thanks for your service!
5
May 12, 2025
Very professional and complete service.Very recommended
5
May 08, 2025
Carston came out did a great job, very knowledgeable, and committed to his job.
5
May 08, 2025
Awesome techs to the office. Thanks Bugpro team
5
May 07, 2025
5
May 07, 2025
On time, polite, professional, friendly. Great job, service, and price.
5
May 07, 2025
Jamie was professional friendly and got the job done fast. Really great worker. I would use them again.
4
May 06, 2025
5
May 06, 2025
Very good service. Technician polite and efficient. Happy with the service.
5
May 06, 2025
Carston did a great job. Very professional and thorough. Highly recommended service.
5
May 05, 2025
BugPro office staff and techs always go above and beyond. Carson was our tech today. He notified me he was on his way and treated home w/care. Will re...
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BugPro office staff and techs always go above and beyond. Carson was our tech today. He notified me he was on his way and treated home w/care. Will request Carson for future service.
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5
May 05, 2025
Carston was great! Great communication and friendly service! Very knowledgeable.
5
May 02, 2025
Jamie was nice and friendly and did a great job today on our initial pest treatments. Thanks!
5
May 02, 2025
As Ratley Jason walked in, I’m pretty sure the bugs died out of fear. They knew his skills had entered and where others failed, he conquered! Typicall...
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As Ratley Jason walked in, I’m pretty sure the bugs died out of fear. They knew his skills had entered and where others failed, he conquered! Typically, just as life, bug’s get worse before they get better. However, these bugs went ahead and packed up and left before midnight. I’m pleaded with Bug Pro and their recent worker.
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5
May 02, 2025
Jamie was absolutely wonderful.
5
May 02, 2025
Love love love my pest guy. He definitely makes sure to get all the cracks. lol. Best service ever
5
May 02, 2025
Jason is very professional and personable. He always explains what he’s doing and why and doesn’t rush to get to the next appointment.
5
May 01, 2025
Bob was wonderful to work with. He was able to squeeze me into his very busy schedule. He responded promptly to text messages and gave us some great a...
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Bob was wonderful to work with. He was able to squeeze me into his very busy schedule. He responded promptly to text messages and gave us some great advice. We highly recommend this company for all pest control needs.
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5
May 01, 2025
5
May 01, 2025
Timely, professional, and very friendly. I highly recommend!
5
May 01, 2025
Jayce Cunningham did a beautiful job. He was on time. He gave me tips on how to improve liklihood of no more rodents.Like rest of crew he has same be...
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Jayce Cunningham did a beautiful job. He was on time. He gave me tips on how to improve liklihood of no more rodents.Like rest of crew he has same beautiful disposition each time. Much confidence can be placed in him and his company.
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5
May 01, 2025
Its an absolute joy to be around Jamie. He's friendly, kind and extremely knowledgeable. We are blessed to have him service our home. We highly recomm...
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Its an absolute joy to be around Jamie. He's friendly, kind and extremely knowledgeable. We are blessed to have him service our home. We highly recommend Jamie to anyone looking for an exterminator. If we could give five more stars, we certainly would. BugPro is lucky to have Jamie on their team! Thank you!
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5
May 01, 2025
Great service!
5
Apr 30, 2025
I have no bugs now . And I'm terrible with names but I think its Jole or Jase that comes and isso sweet I always greet him with a smile .ty for every...
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I have no bugs now . And I'm terrible with names but I think its Jole or Jase that comes and isso sweet I always greet him with a smile .ty for everything
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5
Apr 30, 2025
I called today in panic regarding the fear of an infestation and received the an immediate response! These folks came and made a determination right a...
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I called today in panic regarding the fear of an infestation and received the an immediate response! These folks came and made a determination right away. Scheduled a treatment program within their next available time slot- I hope the treatment plan goes as well as the consultation did today. Bob was exceptionally helpful and compassionate to our concerns by answering every question without delay. So far I am very pleased with this company!!
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3
Apr 30, 2025
Finished spraying my entire inside in 5minutes. Did not go around the entire perimeter of my rooms.
5
Apr 30, 2025
The Techs for BugPro are extremely professional and thorough. We have used them since we moved here 5 years ago and have had nothing but positive inte...
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The Techs for BugPro are extremely professional and thorough. We have used them since we moved here 5 years ago and have had nothing but positive interactions with them. Today Carson came in and checked out both the house and yard. He took the time to tell us what he was doing and why. Thanks!
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5
Apr 29, 2025
Excellent service as usual
5
Apr 29, 2025
Carston was great! Very satisfied!
5
Apr 29, 2025
Carston did a great job!
5
Apr 29, 2025
Jaime was very communicative, punctual, friendly and professional.
5
Apr 28, 2025
Jace has good customer service skills, very informative and helpful.
5
Apr 28, 2025
They offer great service with their annual termite inspection service.
5
Apr 25, 2025
5
Apr 25, 2025
Had a great technician come out and took care of my problem. Set up an appointment with Jamie at BugPro
5
Apr 25, 2025
Bob came to give me an estimate. He took the time to explain in detail what I could expect with Bug Pro’s services. Very thorough.
5
Apr 24, 2025
This guy was awesome! Great representation of the company.
5
Apr 24, 2025
I didn't get his name, but he was very personable. Asked me if I had any problems and I told him I had plenty of ant hills popping up on the lawn. H...
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I didn't get his name, but he was very personable. Asked me if I had any problems and I told him I had plenty of ant hills popping up on the lawn. He treated those for me and I was very grateful.
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5
Apr 23, 2025
Great customer service! Thanks so much!
4
Apr 23, 2025
friendly and listen to needs
5
Apr 23, 2025
The absolute BEST exterminating company around!
5
Apr 23, 2025
Always very helpful and friendly 😊
5
Apr 23, 2025
5
Apr 22, 2025
My technician for termites is Jason. He’s very knowledgeable, friendly, and gives outstanding customer service.
5
Apr 22, 2025
They are always so prompt , courteous and respectful.. Rhett know what they're talking about they get the job done .no bugs about it!
5
Apr 21, 2025
5
Apr 18, 2025
This company is very professional & helpful. Jason & Michael have always been awesome guys & knowledgeable thanks for all you guys do! 🙂
5
Apr 18, 2025
Jamie is friendly, respectful and fast.
5
Apr 18, 2025
Buford offers professional service at a reasonable price. Highly recommended
5
Apr 18, 2025
Jamie was prompt, knowledgeable, professional, and an overall nice guy. He made an appt to see me within 24 hours of reaching out and a few days later...
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Jamie was prompt, knowledgeable, professional, and an overall nice guy. He made an appt to see me within 24 hours of reaching out and a few days later came out to the house to treat my home. Excellent customer service and value!!
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5
Apr 17, 2025
He did an excellent job
5
Apr 17, 2025
5
Apr 17, 2025
Mike was very knowledgeable, and insuring!
5
Apr 17, 2025
Thank you Mike. Mike was a great guy and very thorough, he did a awesome job!
5
Apr 17, 2025
Mike was attentive and explained thoroughly how he addressed my concerns. Went above board
5
Apr 17, 2025
Carson was great. He went over and beyond. Bugpro never disappoint. My expectations are ALWAYS met! Thanks again Carson and Bugpro for your profession...
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Carson was great. He went over and beyond. Bugpro never disappoint. My expectations are ALWAYS met! Thanks again Carson and Bugpro for your professionalism and awesome services!
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5
Apr 16, 2025
Carson did an awesome job. Very professional and gave lots of good information!
5
Apr 16, 2025
Thank you Mike for great service!
5
Apr 16, 2025
5
Apr 16, 2025
5
Apr 16, 2025
Mike was courteous, on time, and extremely helpful! Strongest recommendations!!
5
Apr 16, 2025
5
Apr 16, 2025
Service was good and techican was very knowledgeable
5
Apr 16, 2025
We switched to BugPro a few years ago and we are grateful we did. Mike was professional and courteous. He went out of his way to go over everything wi...
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We switched to BugPro a few years ago and we are grateful we did. Mike was professional and courteous. He went out of his way to go over everything with me.
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5
Apr 15, 2025
Mr Jamie thank you God bless you Bug pro I give you all a 1000 iam satisfaction with you all I have told other about you all keep the good work up an...
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Mr Jamie thank you God bless you Bug pro I give you all a 1000 iam satisfaction with you all I have told other about you all keep the good work up and the staff is so kinds
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5
Apr 15, 2025
Technician Carston was prompt and friendly. I have had this quarterly service for 2 years and he explained what he saw, what he used around the house ...
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Technician Carston was prompt and friendly. I have had this quarterly service for 2 years and he explained what he saw, what he used around the house and what did not need to be done. which I very much appreciate.
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