2025-10-09T20:36:48.759Z

Update to their response that I’m not a customer?! : THE JOB NUMBER IS U4347935 and their response to my review just shows how terrible this company is….. I’ve attached “proof” from our deposit confirmation email.—This company is horrible and has taken advantage of my senior citizen mother. She got an estimate and paid a deposit with the understanding her price was set for a month out. She never picked a move date because her house was just put up for sale. To her surprise - about a month later she received a phone call they will be coming to her house in 2 days for the move. She freaked out because that is not what she was told/signed up for because her house wasn’t sold nor did she have a destination to move all her stuff. They told her that it was fine and to give them a call when her house sold. When she called back to finalize her estimate - the cost went from $9k to $16k - She found a better company for $10k to complete the move and requested a refund for her initial deposit. She spoke to both Nick and Andrea. They both told her they will call her back about this matter but neither of them have and we can’t seem to get our phone calls answered or a call back after leaving messages. It’s upsetting they are claiming she had booked a move initially but she NEVER DID and now they won’t give us a refund for our $3200 deposit even though we never used them , no one ever came out for a move - they just want to keep her money. They have SCAMMED my 70 year old mother- STAY AWAY FROM THIS COMPANY.