Medical Consulting and Management
2025-10-09T09:43:27.779Z
blessed initially when Lori S. recommended that we connect with MCM when it became evident that Mom and Dad could no longer care for themselves without "help." From the first moments we met you and Andrea at Brooke Grove you both responded with such knowledge and care (asking of the BG staff all the questions we didn't even know to ask.) We knew Lori through Doug. His knowledge of her skills and commitment to providing excellent home care for the elderly made our decision to work with MCM an easy one. Then we met you both, and soon our excellent caregivers. Without experience we never would have dreamed what a long journey we were beginning. And everyone connected with MCM was with us every step of the way. We never hesitated to call you when concerns arose. My first memory of this was when Sam first came and it was clear he didn’t have as much experience as the other aides transferring clients. It took one phone call. The next day an experienced physical therapist was at the house for 2-3 hours training Sam in the skills he needed to transfer Dad safely within the house. (This did become a slight problem because Dad became so comfortable with him that when he needed a substitute, Dad only wanted Sam!) Knowing the challenges of finding capable substitutes (sometimes on short notice) you never failed to send someone who could fill Sam's shoes for a short time. Over time Dad and Sam became like family. Sam called Dad his "brother." We all counted on Sam to be that person who we trusted to provide safety, responsive care and friendship for Dad. And all the others: Gillian - capable, sweet and kind; Wilfred - Gillian's husband, so a "two-for-one bonus." They covered the nights so competently. There was Kobe. He called Dad "Poppa C." His friendship and humor buoyed Dad on his hardest days. And for the entire family, as things got harder, they all provided us with the strength we needed to keep on going. From the beginning of this part of our life's journey we promised our Dad that he could stay in his home. That was his wish. We had no idea what that would mean and how long it would last. But we are certain that we couldn't have done it without the love, support of and skills of the team at MCM. Your care and commitment to our parents went far beyond what we could ever have hoped for as we navigated their last days. For that and so much more, we are eternally grateful. ---Debbie, Cheryl and Doug.