2026-06-21T02:40:58.799Z

Christy K. with Favorite Grampy Travels was wonderful! She was so responsive and helped book our tickets to the Leaky Cauldron Breakfast at Universal Studios. Being in the park one hour before it opened to the public was SO amazing for pictures in Diagon Alley. Highly recommend!!

2026-06-20T13:05:01.312Z

We just got back from our Universal vacation last week. Shannon Robinson helped us every step of the way, answered my millions of questions, and set us up to have a smooth, amazing vacation. She was on the ball watching for price drops and making adjustments when needed. She knew little tips and trips that helped us save us money along the way. This was my first experience with a TA and I would definitely recommend if you are looking, to reach out to Shannon for all of your Disney/Universal needs! When we return for our next trip, I can't wait to see what Shannon has planned for us ☀️

2026-06-20T02:06:24.590Z

Mackenzie Harris planned our Disney trip!! She was professional, thoughtful, super helpful and very responsive! She even helped us with a very last minute shuttle bus time change for our travel day home : )

2026-06-19T12:04:58.172Z

I can't say enough good things about Jolene!! ​If you are planning a trip to Universal Studios, look no further than Jolene! She recently helped us book our family vacation, and from start to finish, the entire process was seamless and stress-free. ​Having a travel agent who is both highly knowledgeable and deeply invested in your trip making good memories is a game-changer. I highly, highly recommend Jolene to anyone looking to plan their next getaway!

2026-06-19T03:21:38.490Z

Diana Richardson with Favorite Grampy Travels is the BEST, and she tremendously helped us plan a last-minute (like LAST-minute, 10 days' notice) 3-day trip to Walt Disney World in the prime summer travel season during the FIFA World Cup. We had the best time, and the entire experience exceeded our expectations from start to finish.I wanted to do 2 days in the parks and was thinking of staying in an off-site hotel "to save money," but Diana knew about an option to get FREE waterpark entry the day of on-property resort check-in, plus FREE mini golf, FREE parking, FREE transportation to the hotels, no resort fee, and 30-minute earlier entry to the parks.She was going to book us as a family of 4, but then I added a fifth guest at the last-minute. She was able to quickly find a different property that allowed 5 guests.When I checked into the Port Orleans Riverside resort, they said, "Oh, you got building number xx!" and I said "what does that mean 🤔?" They explained that particular building was highly requested because it was steps away from the first bus stop of the morning and the first bus drop off at night, so all the Disney insiders know it. Diana knew to book us in that lodge, and our trip was measurably greater because of it.We are not early risers, but being close enough to the bus stop and getting on the first bus allowed us to get into the Magic Kingdom 45 minutes before the general public, hop in line for a ride that has a traditionally long wait time, and then move to other rides quickly and strategically. With a lightning lane pass, which Diana guided us through, we rode 11 rides and saw a few other attractions on a busy June day!Diana was available to answer questions at any time during the trip and knew all the best food places too, as she's been to many of them herself (she's local to the Orlando area so goes often). Using her service helped us save not only money, but valuable time that, without her guidance, would have been wasted transporting from off-site, not getting early entry, and the domino effect of waiting in long lines.Disney itself exceeded expectations. I had lowered them, as I heard rumblings that things changed after covid. However, this could not be more incorrect. The customer service is top tier, and almost every interaction with dozens of staff in the 3 days we were there was above-and-beyond helpful.If you are on the fence, I say GO, give your kids a great memory, and work with Diana to make sure your time and money are well-spent. You will not be disappointed you had an expert help with a once-in-a-lifetime trip.

2026-06-18T13:15:53.413Z

Christy Knox was awesome. She helped us plan the right package within our budget. Best decision was working with her

2026-06-16T22:16:45.979Z

Our travel agent (Andrea) is so responsive and amazing. She answers every question I have quickly and she's on top of any price changes, often saving us hundreds of dollars each trip!

2026-06-16T20:25:14.130Z

Laura was fabulous! I was having so much anxiety trying to plan a trip, so I decided to leave it to a professional. And I’m so happy I did! She handled everything so that I just had to show up and enjoy the Caribbean. I will definitely be using her for all my vacays!!

2026-06-16T13:32:47.380Z

Our experience with Laura Donovan with Favorite Grumpy Travels was excellent. Universal Studios Orlando doesn't make it easy to book a trip with hotel hopping during a trip. Laura made it effortless from our side and is so well organized in providing information to make the disorganization from Universal's side a breeze for us during our recent trip. Highly recommend her and this service!

2026-06-15T23:54:20.646Z

Jolene was wonderful! She saved us hundreds of dollars on our trip thanks to her attentiveness. She helped us navigate all the details for our Universal trip and made everything happen flawlessly! Highly recommend!

2026-06-11T14:17:50.415Z

Thank you Taylor for all of your help with our Universal and Epic Universe tickets and planning. You were friendly, kind, organized and extremely responsive to my million questions! Appreciate you!

2026-06-10T12:04:48.403Z

Bethany Childress was absolutely amazing to work with! She helped plan every detail of our trip, and everything went flawlessly. We had the best time ever!One of the most special things she did was help coordinate a birthday surprise for my daughter, making the trip even more memorable. When we missed our scheduled picture session, Bethany went above and beyond to help us try to get it rescheduled.Her dedication, attention to detail, and genuine care for her clients are unmatched. In fact, I am already working with her again to plan my son's honeymoon!I can't wait to start planning our next adventure, and Bethany will be my go-to travel planner forever. I truly cannot praise her enough. If you're looking for someone who will make your vacation stress-free and unforgettable, Bethany is the one!

2026-06-09T21:33:01.886Z

Holly at Grampy Travels was amazing and I cannot thank her enough for all of her help with this trip! She made it totally stress free and I really appreciate that! Holly was amazing from the very beginning. I won't lie. I was very hesitant about my expectations using Grampy Travels. I have used a travel agent before for Disney (different company) and I was able to get better deals on my own. They made it so hard to make any changes and were very unresponsive. I swore that I would never use one again. I am glad that I decided to give Grampy Travels a try. When we go back as a family, I will definitely use Grampy Travels. I have already been talking them up to my friends and family because we were so impressed. Thank you so much. A week long trip with two kids can be a lot already. Having to plan it all and make sure I am tracking price changes and such can add to the stress. It was so nice to not have to worry about any of that. Holly made sure to check prices constantly for me and was able to get the original price down for me. She included a very detailed guide to the park along with a packing guide. We have been to Universal many times and are Florida natives. The guide gave me info about little hidden gems that I didn't know about and premade packing checklist just made everything so easy. Holly also gave me some new ideas for places to eat that we hadn't tried in the past.The two room suite at Surfside was just what we needed after a long day in the park. Everyone had their own space and nobody had to touch each other after sweating all day long. hahahaha Holly helped us get a night at the Hard Rock which gave us unlimited express passes. We have the higher annual passes, but still the all day express passes were such a lifesaver in the summer heat. We hit EVERYTHING we wanted to hit in BOTH parks by 2:00!!!! I was amazed! And that was without any rushing! We were able to ride our favorites more than once and my kids did not whine about lines in the heat since we had the passes. This allowed us to grab a simple early dinner and head to the pool at the Hard Rock by 5:00!I really appreciated how on top of it she was about checking the prices and letting me know when one dropped. I loved how she was able to find that Surfside was only $40 more than Dockside for the week which enabled me to switch to Surfside (we prefer this one because it is quieter).Thank you so much! We will 100% use you again in the future!

2026-06-05T01:05:49.589Z

We had a wonderful vacation! Thank you for all your help!

2026-06-03T23:19:39.975Z

Nicole Damiano planned our trip to Costa Rica and it was such a great time !! She was super helpful

2026-06-03T17:27:51.390Z

Would like to say a huge thank you to Skyla for her wonderful help. Very very professional and managed to sort everything out so effortlessly. Highly recommended.

2026-06-02T15:53:38.644Z

I cannot recommend Chiao Ling and Favorite Grampy Travels highly enough!From the moment we booked our Virgin Voyages cruise through her, she made the entire process effortless. Before we even stepped foot on the ship, I felt completely prepared thanks to the incredible amount of information and guidance she provided. She sent us a detailed PDF guide that covered everything imaginable—from the ship layout and dining options to the itinerary, tips, recommendations, and so much more. It answered questions I didn’t even know I had.She also secured the perfect cabin for us. The room was beautiful, and the location on the ship was absolutely ideal. It was clear that she took the time to understand what would work best for us rather than simply making a booking.What truly sets Chiao Ling apart is her level of service and attention to detail. She was always available to answer questions, and her responses were incredibly prompt. She checked in throughout the planning process to make sure every detail was covered... our overall travel plans. It genuinely felt like she was invested in making sure our vacation was stress-free and enjoyable from beginning to end. This was personal for her.This wasn’t our first experience with her, either. She previously planned a Turks and Caicos vacation for my daughter and son-in-law, and that trip was phenomenal as well. Because of the trust she has earned, we’ve already booked another Virgin Voyages cruise through her and have an upcoming Royal Caribbean cruise planned with her too.At this point, Chiao Ling is our go-to travel advisor for everything. She is knowledgeable, professional, responsive, and truly cares about her clients. I trust her completely and know that if an issue ever arose, she would be right there to help make it right.If you’re looking for someone who will go above and beyond and make your travel experience seamless, look no further than Chiao Ling and Favorite Grampy Travels. We will absolutely continue booking with her for years to come!

2026-05-30T19:58:35.513Z

10 out of 10!👌 Had a wonderful experience with Christy Knox being my agent! She was so helpful and made the process of our Universal trip go so much smoother!! She's attentive and patient with answering all my questions. I will definitely be reaching back out for our future universal and disney ventures 🥰🥰

2026-05-29T11:05:10.147Z

Kathy vrooman is the best!!!!! i have used her the past few years and goes above and beyond when deals come out and change to get me the most bang for my buck!!!!

2026-05-27T02:37:19.525Z

Michelle helped me and my family arrange a fantastic trip coming all the way from Australia to the US including 2 weeks at Disney World and Universal. She answered all my queries, helped by arranging transport and even booked our lightning lane preferences while we were in the air flying to the US. She was always only a call or email away, and happy to help at any time of day. Having Michelle on our side helped eliminate all stress for our trip! Thank you!

2026-05-26T23:22:34.365Z

I wanted to set up an incredible trip to celebrate my 50th birthday. Julie delivered that and more! We were in contact for almost a year leading up to my special trip. She set up everything, answered every single question that I had, and was there every step of the way. I can't wait to plan my next trip and will ABSOLUTELY be using Julie every time. Update: Used Julie for a last minute trip this month, and already have 2 more planned for next year. Still 100% thrilled with the service!

2026-05-13T21:32:54.840Z

Diana Richardson was an absolute asset for the last-minute Disney and Universal trip we took in November 2025! I cannot recommend her enough. We decided on a Disney and Universal trip on short notice, and she pulled off the best plans for us. Diana was responsive, hopped on an initial phone call to get the high level details sorted out, and answered every text and email promptly. She helped us understand the ride systems at both Disney and Universal and Diana handled the hotel and park bookings so we didn't have to. She is also a dual-park expert, giving us the details and all info on both Disney and Universal. Diana responded to inquiries during our trip as well. If you want a stress-free vacation planned for you—book with Diana.

2026-05-05T20:41:19.078Z

What a fantastic company! I can't rate Favourite Grampy Travels highly enough, especially Christy Knox, who was amazing. I must admit I was a little nervous at first using a company I hadn’t heard of before to book key parts of our Orlando holiday, but those fears were soon quashed and everything went perfectly to plan. Christy went above and beyond to help us obtain the specific tickets we wanted for our Universal Orlando trip. Next time we head back to Orlando, I will definitely be reaching out to Christy again to help make our holiday as special as possible! Thank you Christy & Favourite Grampy Travels :0)

2026-05-05T16:45:59.927Z

We had a great experience with our travel agent from Favorite Grampy Travels, Kathy Vrooman! She was always available to answer any questions and provided some great tips! Highly recommend!!

2026-05-04T02:47:13.645Z

Absolutely amazing! From start to finish, everything went so smooth. They made planning my trip so much easier and way less stressful than I expected. They explained everything and planned a fantastic vacation.What stood out was their customer service and attention to detail. Also any time I had a question or needed help they were there and genuinely cared about making sure everything went right. The trip was so good and I could actually relax and enjoy it instead of worrying. Definitely recommend!

2026-05-02T16:29:16.631Z

Jolene was amazing and helped us plan, gave us great tips and made our first family trip to Disney amazing. Thank you Jolene and Favorite Grampy Travels for a great experience!!!

2026-04-30T15:13:04.798Z

I could not be more pleased with this company and specifically my agent, Chiao Ling Chesterfield. My daughter, granddaughter and I did our first cruise on the Disney Dream to both the Disney Islands over spring break and Chiao Ling so patiently answered all of my many many questions, making sure I was comfortable with all the specifics before we left. From the initial booking to the flight home she attended to every detail even sending deadline reminders and checking in to make sure everything was going well during the cruise. We had the best time and will be booking a second trip soon, I highly recommend!

2026-04-30T00:07:16.894Z

Julie Shar helped us to plan a vacation to Universal Orlando that was perfect for our family! She was knowledgeable, available & patient with all of my questions. We all had a fabulous time. Everything was just right, would not have changed a thing!

2026-04-28T16:50:39.231Z

Jolene with Favorite Grampy Travels made our family vacation so special. She made sure to have activity suggestions for all of us. She communicated regularly and sent information packets on all the good places to eat, favorite rides, and activities outside of the parks. It was the first time my adult children were able to go on vacation with us in a long time, so I was stressing about it being an ideal vacation. Jolene took that stress away so I could just be mom on the trip.

2026-04-24T15:38:16.228Z

Shyla was extremely helpful! Felt like I asked so many stupid questions but sure assured me that it was ok to ask all my questions . She gave me so much information and truly was so so help my trip was amazing all because she helped us get the best out of our times. Highly recommend ! So friendly and the itinerary that was made was made was extremely helpful!