Common Sense Business Solutions is highly praised for its exceptional customer service, responsiveness, and knowledgeable staff. Customers appreciate the high-quality products, particularly their multifunction printers, which offer impressive functionality and reliability. Although there are no significant drawbacks mentioned, one area could be ensuring continued tech support without major downtime. Overall, the business is recommended for its integrity, tailored service plans, and commitment to client satisfaction.
5
Mar 20, 2025
CSBS has a wonderful staff, helping in every situation.Great service!
5
Feb 23, 2025
⭐️⭐️⭐️⭐️⭐️I recently had the pleasure of working with Ross and Rita at Common Sense Business Solutions, and I cannot express enough how impressed I am...
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⭐️⭐️⭐️⭐️⭐️I recently had the pleasure of working with Ross and Rita at Common Sense Business Solutions, and I cannot express enough how impressed I am with their outstanding service and products. From the moment I reached out for a consultation, Ross was incredibly knowledgeable and attentive, helping me find the perfect copier solution tailored to our needs.The installation process was seamless, and Jesus, the technician was professional and efficient. He took his time to walk us through the features of our new copier, ensuring that we felt comfortable using it right away. The quality of printing is remarkable—sharp, vibrant colors and crisp text, making our documents look more professional than ever.What really stands out is their exceptional customer service. They remain accessible for any questions or support we may need, responding promptly to our inquiries. Rita has already helped me many times and worked through issues with kindness and patience.I highly recommend Common Sense Business Solutions to any business looking for local, reliable and high-quality copier solutions. You won’t be disappointed!Sincerely,Jeffrey Lyons,Owner / Funeral Director:Adobe Creek Funeral Home & Cremation Services, PetalumaPleasant Hills Memorial Park, Mortuary & Crematory, SebastopolExecutive Operations Director:Monte Vista Memorial Gardens & Mortuary, LivermorePacifica Chapel by The Sea, PacificaSantos Robinson Mortuary, San Leandro
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5
Feb 21, 2025
Ross and the team have set us up with a great machine. They have been incredibly kind and comprehensive with their services and are committed to ensur...
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Ross and the team have set us up with a great machine. They have been incredibly kind and comprehensive with their services and are committed to ensuring that our team knows how to get the most and best use out of our copier/printer!
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5
Feb 20, 2025
We are very excited to have our new and improved copy/scanner/printer for our office staff. The process has been easy and seamless. Thank you Ross and...
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We are very excited to have our new and improved copy/scanner/printer for our office staff. The process has been easy and seamless. Thank you Ross and team!
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5
Feb 07, 2025
The team members were helpful, patient, and super friendly! We were able to work together and fix the issue we were having. Thank you!!!
5
Jan 02, 2025
We chose Common Sense Business Solutions to replace our old copier. We are extremely happy with the new copier and even happier with the responsivenes...
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We chose Common Sense Business Solutions to replace our old copier. We are extremely happy with the new copier and even happier with the responsiveness, expertise and friendly service that CSBS provides. Ross and his team have been outstanding to work with throughout the process, and Rita provided great training at the time of installation. We wholeheartedly recommend CSBS for all your copier needs.
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5
Oct 25, 2024
CSBS has amazing customer service and they are always very kind and helpful. We very much recommend this company If you are in need of a business prin...
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CSBS has amazing customer service and they are always very kind and helpful. We very much recommend this company If you are in need of a business printer. They help with all the service and most the supplies.
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5
Aug 01, 2024
Excellent customer service, very responsive to our needs.