The reviews highlight a consistent pattern of professionalism, reliability, and punctuality among the drivers, with many customers expressing satisfaction regarding the quality of the vehicles and the overall service experience. However, some reviews pointed out concerns about unprofessional behavior from third-party operators and issues with shuttle services, particularly regarding the quality of vehicles and communication during rides, which negatively impacted customer experiences.
5
Jun 06, 2025
Amazing service. Everyone has always been kind. Professionalism and Respect.
5
Jun 05, 2025
My Limousine Service consistently lives up to its stellar reputation. They transform the often-stressful aspect of ground transportation into a comple...
More
My Limousine Service consistently lives up to its stellar reputation. They transform the often-stressful aspect of ground transportation into a completely worry-free experience, allowing my family and me to fully concentrate on the important parts of our journeys. The entire team—from management down to the booking specialists and highly professional drivers—operates with a clear understanding that every client deserves the utmost quality of care. I'm especially grateful to drivers Mahmoud and Tommie, and client representative Maria, for their exceptional service during my last few trips. Their dedication truly makes a difference.
Less
5
Jun 03, 2025
Monica was great! She arrived on time and drove carefully, getting me to the airport with plenty of time before my flight. I would use her again anyti...
More
Monica was great! She arrived on time and drove carefully, getting me to the airport with plenty of time before my flight. I would use her again anytime.
Less
5
May 28, 2025
always on time, very reliable, clean vehicles and great drivers.
5
May 27, 2025
Great service as always. Impeccable all around
5
May 25, 2025
Always great service. Always on timeNice , safe drivers and very comfortable cars
5
May 25, 2025
My Limo was amazing transporting our guests to our wedding! The guests who took the motor coach bus said that their bus driver was wonderful and made ...
More
My Limo was amazing transporting our guests to our wedding! The guests who took the motor coach bus said that their bus driver was wonderful and made sure they got to the wedding in time!! It was an easy process setting up transportation and communication was efficient and clear. Thank you!
Less
5
May 23, 2025
PerfectArrived early. Car was immaculate and comfortable
5
May 21, 2025
Have used My Limo for many years and they never disappoint! Reasonable prices and great service!
5
May 15, 2025
As usual great service and a great driver
5
May 14, 2025
Five stars for the greatest vice president at My Limo.
1
May 10, 2025
i did a job through blacklion whis was dispatched my my limo then almost a 2 week i did-not get paid then when i called the junky owner of black lion ...
More
i did a job through blacklion whis was dispatched my my limo then almost a 2 week i did-not get paid then when i called the junky owner of black lion limousine who’s putting a 90$ jobs on whats app group he start acting childish and did this to my truck this is what happen when you giving accounts to low life and how you can provide a safe ride to customers who paid good amount of money i would suggest to take a action its not about me its all about the customers if they done with me the things like that they can do with the customers also please i you need more proof i can provide you on my behalf
Less
1
May 09, 2025
They are covering there jobs from other peoples outside and they are using another person so its a chain of bs people in there fleet working with them...
More
They are covering there jobs from other peoples outside and they are using another person so its a chain of bs people in there fleet working with them be careful with these people
Less
1
May 09, 2025
Dont book with these guys they are so unprofessional covering jobs from third party and there third party people are ridiculous
5
Apr 29, 2025
My Limo has always been very professional and reliable. We have used them many times over the past years. My latest trip was delayed many times and ...
More
My Limo has always been very professional and reliable. We have used them many times over the past years. My latest trip was delayed many times and my driver was still waiting for me when I got in very late. I truly appreciated it.
Less
5
Apr 28, 2025
Punctual professional friendly safe and reliable. What more could you ask for?
2
Apr 25, 2025
A little known service from MyLimo is the shuttle service to the NJ train stations from various apartment complexes. One such service runs from Florha...
More
A little known service from MyLimo is the shuttle service to the NJ train stations from various apartment complexes. One such service runs from Florham Park to Chatham Train Station. While the service at most times is a time saver but becomes a nightmare given the quality of buses and changing drivers. I would have given them a 4 star rating if it were not for these constant issues listed below.1. Whenever there is a change in driver for the pickup, they either are not made aware of the timings for various stops or not instructed the train track for the pickup. It's a big hassle reaching out to customer service as the best they can do is to send the driver back after 15 minutes which is not good is you missed a 50 minutes train to NYC. Plus you can never use their app to track a shuttle if it's not a single ride reservation. I have had to use my own car or a taxi to go to the train station around 8-10 times now during the past year. (This is a simple instruction/training issue, how can we get this wrong every time around with a new driver)2. Old MyLimo buses with bad cross body sliding doors. Maybe it's just this route but the bus on the route has super hard jammed door, which has caused an injury to my shoulder twice ultimately leading to a frozen shoulder and multiple trips to doctors and physios to get this fixed with a bill exceeding $750.Edit: Apr 2025It's highly unfortunate that the same bus without a fix was in service for the past 2 years. It took another complaint to the driver and the apartments management before the door was fixed last week. Not before causing another injury this time to my left shoulder. I have been trying to reach out to the management for the next steps. This is causing arm mobility issues now and I am looking for my next course of action.
Less
5
Apr 24, 2025
Reliable, professional, comfortable and friendly.Brigid Lukas
5
Apr 24, 2025
I have been using their service for about fifteen years, and their services never disappoint. From booking, to accommodations for children, and the p...
More
I have been using their service for about fifteen years, and their services never disappoint. From booking, to accommodations for children, and the professionalism of their drivers, they know how to do it right. Thank you guys!
Less
5
Apr 17, 2025
Always on time (actually arriving early), reliable vehicles, experienced drivers, very dependable.
5
Apr 15, 2025
Great communication with driver at pickup. Waiting for me as soon as I was ready to get home from airport. Comfortable clean car and pleasant driver. ...
More
Great communication with driver at pickup. Waiting for me as soon as I was ready to get home from airport. Comfortable clean car and pleasant driver. Will use again
Less
5
Apr 14, 2025
Our driver Anthony was great. He was on time and enjoyed a nice conversation during our trip
5
Apr 14, 2025
As a wedding planner I am very discerning with my Rolodex. Every time I work with My Limo me and my clients are beyond happy!
5
Apr 11, 2025
Driver arrived on time at an easy location to reach and provided professional services plus good conversation. excellent job.
5
Apr 07, 2025
completely satisfied! Thank you! B&B Kolton
5
Mar 31, 2025
Driver was waiting for us when we arrived. The car was spotless and our driver was very personable.
5
Mar 29, 2025
Always a wonderful rideOn time, polite
5
Mar 26, 2025
Great service and on time. - Jesse was professional and friendly!!
5
Mar 25, 2025
Absolutely awesome!! Driver arrived on itime, extremely professional, vehicle was impeccably clean! Will definitely use again. Highly recommend!
5
Mar 20, 2025
I recently used My Limo Transportation for my airport transfer, and I couldn't be more impressed. The ride was incredibly smooth and comfortable, and ...
More
I recently used My Limo Transportation for my airport transfer, and I couldn't be more impressed. The ride was incredibly smooth and comfortable, and the vehicle was spotless. My driver, Greg, was absolutely fantastic — professional, friendly, and made the entire experience a pleasure. He truly elevated the journey, and I felt well taken care of from start to finish. Highly recommend My Limo for anyone looking for top-notch service!
Less
5
Mar 17, 2025
My driver was very nice
5
Mar 14, 2025
Always reliable and timely! Thanks
5
Mar 14, 2025
Used MyLimo and had Khalil a year ago.... 3 Days ago i needed MyLimo to take me to an event and when Khalil showed up, he remembered me and my brother...
More
Used MyLimo and had Khalil a year ago.... 3 Days ago i needed MyLimo to take me to an event and when Khalil showed up, he remembered me and my brother and when I said to him, "you took us to MSG right?" he instantly responded with "no, it was yankee stadium, I remember you guys clearly"!!!! So awesome.. after this, we had another event 2 days later and were gonna drive ourselves but said screw it, since Khalil was so awesome, lets just call and request him to take us.... Khalil was there early, showed complete professionalism and was an amazing driver. ANY TIME i need a ride anywhere, I will continue to call MyLimo and Request Khalil... if it wasnt for his great service, i wouldve just drove myself.... If you want a professional driver, call MyLimo and request Khalil!!!! THE BEST HANDS DOWN!!!
Less
5
Mar 12, 2025
Reliable, spotless vehicles. You never have to worry if your car will be on time. They are usually sitting outside 15 minutes early. Highly recommend...
More
Reliable, spotless vehicles. You never have to worry if your car will be on time. They are usually sitting outside 15 minutes early. Highly recommend My Limo!!!
Less
5
Mar 06, 2025
Perfect service. Courteous driver. He even helped bring our backs to the door when we arrived home late at night. fantastic car. Electronic signage at...
More
Perfect service. Courteous driver. He even helped bring our backs to the door when we arrived home late at night. fantastic car. Electronic signage at pickup. Could NOT be smoother or easier.
Less
5
Mar 04, 2025
Great company that provides an array of services. From Weddings to airport runs, concerts and sporting events, to NYC travel and even date nights- the...
More
Great company that provides an array of services. From Weddings to airport runs, concerts and sporting events, to NYC travel and even date nights- they cover it all! Highly recommend!!
Less
5
Mar 03, 2025
Best limo service. Drivers are courteous and very helpful. cars are new and spotless.
5
Feb 22, 2025
Driver was on time, personable and helpful with moving bags in and out of car. Very easy and seamless experience with a very nIce driver.
5
Feb 13, 2025
Smooth booking, great follow up, courteous drive and clean ride. We travel often and will continue to use their service.
5
Feb 10, 2025
Timely professional driver. Easy reservation process. Clean comfortable vehicle.
5
Feb 07, 2025
We have found My Limo to be completely reliable. We use them for transportation to and from EWR and have never been disappointed. Sure, they cost a bi...
More
We have found My Limo to be completely reliable. We use them for transportation to and from EWR and have never been disappointed. Sure, they cost a bit more than Uber or your nextdoor neighbor's son, but I like have a company that will immediately supply a substitute drive if something goes awry with the original driver. For me it's about reliability and peace of mind.
Less
5
Feb 03, 2025
Very reliable and professional service to the airport
5
Jan 29, 2025
Demetrio wes right there when we got out of JFK. We had a smooth ride home and would definitely use My Limo for any future trips.
5
Jan 25, 2025
Excellent service, every time I've used MyLimo. Reliably on-time (usually a little early), easy communications upon arrival, spanking clean vehicles a...
More
Excellent service, every time I've used MyLimo. Reliably on-time (usually a little early), easy communications upon arrival, spanking clean vehicles and knowledgeable, professional drivers.
Less
5
Jan 22, 2025
As usual, My Limo arrived before the appointed time with a professional driver in an immaculate sedan. If you want reliable and professional, My Limo ...
More
As usual, My Limo arrived before the appointed time with a professional driver in an immaculate sedan. If you want reliable and professional, My Limo is the best.
Less
5
Jan 16, 2025
Byron was punctual. Professional and all around perfect
5
Jan 14, 2025
Alway on time (early) and reliable. New, clean and comfortable Lincoln cars. Friendly drivers. Good communication for curb side pick up. Easy to reser...
More
Alway on time (early) and reliable. New, clean and comfortable Lincoln cars. Friendly drivers. Good communication for curb side pick up. Easy to reserve on the app. Will continue to use for Newark airport transportation.
Less
5
Jan 13, 2025
Great ride service. Always arrives early. Drivers are first rate.
5
Jan 07, 2025
Excellent service- driver arrived early, was very pleasant, drove well, and got the 7 of us to the airport on time! Highly recommend.
5
Dec 31, 2024
Super professional and ahead of schedule.
5
Dec 30, 2024
My limo was the best service we have had so far. Showed up early and even when our flight was delayed twice coming home they were on time. 100% will b...
More
My limo was the best service we have had so far. Showed up early and even when our flight was delayed twice coming home they were on time. 100% will be my go to moving forward and would recommend.
Less
5
Dec 30, 2024
Professional, smooth experience from the first call to book my service to the final drop off after my trip. My Limo was a pleasure to work with! The ...
More
Professional, smooth experience from the first call to book my service to the final drop off after my trip. My Limo was a pleasure to work with! The cars were immaculate and the drivers were prompt ,caring, and most importantly safe drivers. Highly recommend My Limo services.
Less
5
Dec 27, 2024
My driver Mohsen Ameer was professional and friendly. He know the area well. We will have him again next time. Thanks, Mohsen.
5
Dec 26, 2024
Used My Limo years ago for frequent business trips to/from airport and always had excellent service. Recently used them for a family trip to/from Newa...
More
Used My Limo years ago for frequent business trips to/from airport and always had excellent service. Recently used them for a family trip to/from Newark airport and we were very happy. Drivers were on time, friendly and excellent drivers. Perfect dropoff and pickup. Vehicle was clean and well maintained. Booking online was simple. Prices were very good and communication was excellent. Loved not having to drive and park at the airport. Looking forward to using them again on our next trip.
Less
5
Dec 24, 2024
Great
5
Dec 16, 2024
Excellent service, great price, prompt and professional. I will be using this service moving forward.
5
Dec 15, 2024
We used My Limo on our wedding day to shuttle us to and from our photo location. We had multiple round trips and had no issues at all. Super easy to w...
More
We used My Limo on our wedding day to shuttle us to and from our photo location. We had multiple round trips and had no issues at all. Super easy to work with, affordable and flexible cancellation policy if needed!
Less
5
Dec 12, 2024
I am a repeat client due to the consistent reliance snd professionalism that MyLimo provides.My 4:30 AM pickup arrives early, interior set at comforta...
More
I am a repeat client due to the consistent reliance snd professionalism that MyLimo provides.My 4:30 AM pickup arrives early, interior set at comfortable temp., driver handles luggage, and drives well to the airport. Booking is efficient, w/good communication assuring correct information. No worries . They show.The only way to go!
Less
5
Dec 11, 2024
I only use My Limo for my transportation needs for at least 30 years. The best of the best.
5
Dec 09, 2024
We will continue to use My Limo for our upcoming airport trips and recommend their outstanding service. The reservation process and their follow-up co...
More
We will continue to use My Limo for our upcoming airport trips and recommend their outstanding service. The reservation process and their follow-up communications are excellent. My Limo was there on time for our early 4 AM pickup. Our driver was professional and courteous. and our car was comfortable and well equipped.
Less
5
Dec 03, 2024
Excellent, dependable, never a problem, always professional, pleasure to deal with them
5
Nov 25, 2024
Driver arrived early, was pleasant and professional, and got us to our destination safely.
5
Nov 19, 2024
Always happy with MyLimo. The cars are clean and the drivers are courteous and professional. Karim was especially helpful.
5
Nov 15, 2024
Excellent, and timely service to and from the airport.
5
Nov 13, 2024
Our flight was delayed over 2 hours and our driver, Sam communicated with us and waiting for our arrival.
5
Nov 11, 2024
Right on time. Cars are clean and comfortable except for trying to get in and out of the Chevy SUVs.
5
Nov 08, 2024
always on time, very courteous
3
Nov 04, 2024
Very enjoyable trip with good conversations. I was expecting to be picked up in the Meet and Great and finally had to go out and find him but overall ...
More
Very enjoyable trip with good conversations. I was expecting to be picked up in the Meet and Great and finally had to go out and find him but overall it went fast. Thanks
Less
5
Oct 29, 2024
Our driver was very professional and a very good driver. I would give him 5 stars.
5
Oct 21, 2024
Extremely reliable. So easy to work with. Very pleasant, accommodating and flexible. We worked with Brianna Johnson. She was wonderful.
5
Oct 11, 2024
Best service and super reliable.
5
Oct 07, 2024
Driver was wonderful and early for pick up. Used this comany sin e 2005.
5
Oct 01, 2024
Great team!! We used them for our wedding shuttles in Andover NJ. Very easy to work with and accommodating.
5
Sep 30, 2024
Just smooth sailing .... I must say
5
Sep 26, 2024
My limo is incredibly reliable. They show up usually a few minutes early in nice clean late model cars. Drivers are polite and helpful. Could not be b...
More
My limo is incredibly reliable. They show up usually a few minutes early in nice clean late model cars. Drivers are polite and helpful. Could not be better!
Less
5
Sep 25, 2024
MyLimo service was exceptional. Karim who was my chauffeur for the ride was very courteous and helpful. He was there at the pickup location before th...
More
MyLimo service was exceptional. Karim who was my chauffeur for the ride was very courteous and helpful. He was there at the pickup location before the schedule and the car was very clean. The ride was very smooth and I reached my destination on time. He was also very helpful in providing me relevant information about the area. I will book Mylimo ride again, when needed.
Less
5
Sep 23, 2024
My driver Shamar was excellent. Highly recommend
5
Sep 17, 2024
I always have a good experience with my Limo. This recent trip was no exception. The driver was friendly and courteous.
5
Sep 16, 2024
On time, professional, clean vehicles, my limo is nothing but great service everytime.
5
Aug 26, 2024
Excellent service every time I use My Limo !
5
Aug 23, 2024
First time hiring a bus for round trip to NYC. Great experience from pick up from Westfield NJ to Manhattan and return to Westfield. Driver was exce...
More
First time hiring a bus for round trip to NYC. Great experience from pick up from Westfield NJ to Manhattan and return to Westfield. Driver was excellent, pleasant and friendly. Would definitely recommend MyLimo!
Less
5
Aug 21, 2024
flight landed at 12:30, took an hour to attach at gate, and it took another 1.5 hours to realize my luggage was lost. Driver waited until 3am with fr...
More
flight landed at 12:30, took an hour to attach at gate, and it took another 1.5 hours to realize my luggage was lost. Driver waited until 3am with frequent check-ins and no complaints.
Less
5
Aug 17, 2024
Very reliable, and very professional. The vehicles were very clean and the drivers were very pleasant.
5
Aug 15, 2024
This is about the 4th time I have used My Limo in the past year. All for transportation to and from Newark Airport in NJ. I have been pleasantly happ...
More
This is about the 4th time I have used My Limo in the past year. All for transportation to and from Newark Airport in NJ. I have been pleasantly happy from the appointment process, the drivers, the vehicles, and cost. Thank you all very much.
Less
5
Aug 13, 2024
Our driver was early and very polite. Great experience and would definitely use again!
5
Aug 12, 2024
First time using My Limo, based upon reviews on social media. So, a bit nervous to try a "new" (for us) company. But, super happy with both ends of th...
More
First time using My Limo, based upon reviews on social media. So, a bit nervous to try a "new" (for us) company. But, super happy with both ends of the trip (from home plus 1 pick-up to EWR @ 5AM outbound and 10PM pick-up @ EWR (delayed from 7:30PM) coming home. My Limo needed to hold onto and return for pick-up with our own toddler seat....no issues! Both drivers very friendly & helpful. Will definitely use My Limo again.
Less
5
Aug 12, 2024
I would recommended MyLimo to everyone. The driver, Anthony was on time, pleasant and professional. I felt safe and did not worry about making it to ...
More
I would recommended MyLimo to everyone. The driver, Anthony was on time, pleasant and professional. I felt safe and did not worry about making it to the airport on time. Thank you and I will remember the great service.
Less
5
Aug 09, 2024
My Limo provides me and my family with 'peace of mind'. Each driver is on time and always polite. Thank you
5
Aug 08, 2024
Such amazing service! Great prices, on time, safe, clean, friendly and reliable. I wouldn’t use any other service.
5
Jul 30, 2024
Fantastic experience, very prompt and professional! This was my first time using mylimo and they will now be my go to for all transportation needs in ...
More
Fantastic experience, very prompt and professional! This was my first time using mylimo and they will now be my go to for all transportation needs in the future.
Less
5
Jul 30, 2024
My Limo provided an outstanding customer service. Our driver Michael arrived early and got us to Newark airport on time and was courteous and professi...
More
My Limo provided an outstanding customer service. Our driver Michael arrived early and got us to Newark airport on time and was courteous and professional. He found two pairs of glasses I left in his car and contacted me ultimately returning the keys to my home. Michael went above and beyond and I would recommend My Limo for all your car service needs!!
Less
5
Jul 22, 2024
Professional and reliable car service with an amazing customer experience.
5
Jul 18, 2024
Eli was punctual and very friendly.
5
Jul 17, 2024
Our Rides to and from the airport were excellent. They were extremely professional and very timely. I will use them in the future and would highly r...
More
Our Rides to and from the airport were excellent. They were extremely professional and very timely. I will use them in the future and would highly recommend them.
Less
5
Jul 16, 2024
Fantastic service!
5
Jul 15, 2024
Clean Professional Courteous Wonderful!
5
Jul 15, 2024
My Limo had the best pricing for my trip to/from Newark airport. Reminders were emailed prior to the pickup with a link to track the driver on the da...
More
My Limo had the best pricing for my trip to/from Newark airport. Reminders were emailed prior to the pickup with a link to track the driver on the day of pickup. The drivers were both very professional, texted upon arrival, and had late model SUV’s. I’d recommend My Limo to anyone looking for a ride.
Less
5
Jul 09, 2024
Excellent service by polite professional driver
5
Jul 03, 2024
I have used My Limo now for (4) different trips and every single time the drivers have been on time and nothing but professional. My limo is the onl...
More
I have used My Limo now for (4) different trips and every single time the drivers have been on time and nothing but professional. My limo is the only company that I will use for airport service.
Less