Outstanding experience from start to finish. I had a last minute emergency and they were extremely attentive, response, and showed up immediately. They were extremely professional, courteous, and went above and beyond to ensure everything was resolved properly. The team worked efficiently, explained everything clearly, and I was truly impressed by their dedication and expertise. Would highly recommend 100/10 times. Less

We were so happy with them for our clog, so when we realized our style home had NO SEWER CLEAN OUT access pipe. The only way they could address vlogs was to do it from roof pipe. That would be dangerous in snow or ice times. We spoke with Carlos if they can give us one AND THEY DID! They dug outside and provided 2 access points. This was a great decision for a "just in case" situation that we pray we will never need. Less

Carlos and crew are LIFESAVERS. Carlos was able to immediately come out to my home and asses damages to our sewer pipe. In less than 24 hours the damage was repaired. They are professional, efficient and incredibly well priced. They turned a stressful situation around in no time! THANK YOU! Less

Carlos and his team were extremely responsive and explained everything thoroughly each step of the way. We reached out on Sunday and by Monday morning the team was at my house evaluating the situation. Initially they attempted to clear the line with the drain jetting service, but it became clear that there was a bigger issue. Based on his experience Carlos gave me an idea of what the problem probably was and gave me an estimate. The next morning his team showed up to start digging and 5 hours later our problems corrected(collapsed pipe due to tree roots, faulty installation of clean out previously) and the cost came in lower than what Carlos initially quoted me. I could not recommend Drain Jetters R Us more. Less

Drain Jetters came up and solved a problem other contractors couldn't figure out for a year! They were very responsive, professional and reasonably priced. Less

These guys are great! The did a hydro jett of our main sewer line after we had multiple companies snake our line but the problem kept happening. Hydro jetting is definitely the way to go. Less

Our nightmare began when our sewer backed up into the house, leaving us overwhelmed and unsure where to turn. The team at Drain Jetters was truly a lifesaver. They quickly assessed the damage and determined that our main sewer line needed repair. They used a sewer liner to fix the problem efficiently, avoiding the need for extensive digging or disruption. Beyond the repair work, they guided us through the entire restoration process and even helped us navigate the complexities of dealing with our insurance company. They presented clear options, explained every step in detail, and worked tirelessly to restore our home and peace of mind. Their professionalism, expertise, and commitment to helping us in such a stressful time made all the difference. We highly recommend Drain Jetters! Less

Pleased to share that this institution was punctual, polite, professional and respectful. They were comprehensive when performing diagnostics, draped the floors, and provided real time & transparent feedback. They acted with integrity and provided transparent options that were value and performance driven. Illustrated flexibility and responsiveness as the situation evolved. Corrected the tree root issue and offered customized preventive measures and best practices. Less

Drain Jetters put a liner in my sewer line and did a great job. They were timely and kept me informed. Carlos and his team were pleasant to work with, and they left everything clean and tidy when they left. Two thumbs up! Less

Drain Jetters is the best in this business. Carlos the owner is personally present at the job and takes time to walk you thru the situation and solution. Very easy to work with and their crew is also great! I'd recommend them any day. In my situation, the actual work turned out to be lesser than initially invoiced and Carlos gladly adjusted the invoice. Less

I cannot tell you how great it was to have Drain Jetters come into my home and fix my Drain problems. Carlos and his crew was like having family in my home. They worked long hours and went beyond all my expectations. They did not stop until everything was totally repaired. Honestly I would totally welcome into my family. Less

Drain Jetters R Us are so knowledgeable about all types of sewer drains plus any plumbing problem. Carlos did quality work, has fair pricing and kept me informed throughout the process. I've definitely found my plumber for life. Thank you Carlos for a fantastic job! Regards, Joan Beckus Less

These guys are top notch. Very knowledgeable in their line of work. They only use the best quality materials. Carlos and his team are very professional in all aspects of the job. HIGHLY RECOMMEND !!! Less

The owner is a stand up guy. He truly cares about his customers & it shows. We had a great experience with this company and I would highly recommend it! Less

I had been dealing with a clogged sink pipe for a couple of weeks, and it got much worse this week. After reaching out to a few plumbing companies, Carlos from Drain Jetters R Us responded within minutes. He was incredibly transparent, explaining his process thoroughly and outlining both the best- and worst-case scenarios. Carlos sent me the paperwork last night, which I signed this morning. To my surprise, his team called me early and arrived promptly at 8:45 AM. They were exceptional—following exactly what Carlos had described the night before. Not only did they fix the issue, but they also walked us through everything they did, explaining why the blockage happened and offering insights on how to prevent it in the future. The best part? They were incredibly clean and respectful, laying down blankets throughout the house and leaving everything spotless once the job was done. Thanks to them, my sink is finally fixed! I highly recommend Drain Jetters R Us for their professionalism, transparency, and attention to detail. Less

So I had a sewer main issue/blockage at the street connection. I had another known entity at my house and felt rushed and felt like I was being scared into moving forward. I let them troubleshoot the issue and that was all. They suggested I call the town to see what they could do. (Nothing). I called Drain Jetters R Us at 5:15 pm, and left a message. Was immediately called back within 3 minutes. Theresa was very knowledgeable and sympathetic to my problem. She took all of my information. Relayed it to the boss and was called back by the owner within 15 minutes.They scheduled me for The next morning, First, 2 workers showed up already informed of my issue. They immediate started setting up and awaited the owner to show up with the ok to begin due to emergency digging markouts. They were normal down to earth people. Knowledgeable in the field. Prompt and careful with my property. Worked until the job was finished. I had to beg them to take a break and eat the lunch I bought for them, in which they were VERY appreciative for. So grateful they were able to start and finish my job with confidence. Carlos and the guys are awesome. I would call them again in a heartbeat. I feel like I have a forever plumber now. No need to call anyone else. These are the guys. Can’t say enough about them. Less

Carlos and his team are excellent. They helped us navigate a large-scale emergency plumbing situation and made a stressful situation much easier every step along the way. Their work is thorough and expertly done. They go above and beyond. If you’re looking for help they’re your guys. Less

Drain Jetters did a phenomenal job. They are truly professional and compassionate. They do excellent work and they have state of the art equipment to take care of whatever plumbing needs you have. I highly recommend them. Less

We needed the underground drain pipe (that our roof gutters drain into) cleaned out. Based on the overwhelmingly positive recommendations and reviews posted on our town’s Facebook forum, I called Drain Jetters R Us LLC. I'm very happy with their work. They ran a camera into the line, diagnosed the immediate issue, pointed out the likely spots for future problems (old and weak pipes, which I already suspected) and recommended a few options for a fix. Carlos, the owner, also looked at the problem areas in our basement where we get water leaks during rainstorms, and had some recommendations that might mean we don't need a full French drain system. Thanks to all on our town forum who post their honest recommendations. I will add my two thumbs up for Drain Jetters. Less

Carlos and his crew are the best. If you have any type of water issues with your basement / sump / or French drains. They WILL find the real issue and rectify it. I couldn’t be happier with our results. Less

Prompt, professional, and highly competent. We had several clogged gutter drains in our new house and what I thought would have been an impossible job turned into "problem solved" within a few hours. I also appreciated that they identified all our drainage issues and came to the table with how we could fix them in the future in a very open and honest way. Less

Drain Jetters- Carlos and his team were able to clean out my French drain lines. They were prompt, clear about the scope of work, and went above and beyond. I highly recommend them. Less

Carlos and team did a great job for me today. I had an issue with Iron Orchre clogging up a sump line and they quickly came, did a thorough job at a fair price. Not only were they professionals, they were really just nice people. I would highly recommend them and would not think twice about calling them again if needed. Thank you again for job well done! Less

I am very happy with the prompt and thorough service when I had problems with my sewer line. They were very clean and respectful of my home. Good job all around. Less

Exceptional work by an exceptional team! I extend my heartfelt gratitude to Carlos 1, Carlos 2, and Fred for their outstanding performance in addressing the exterior drain issue. Their prompt response to my call regarding a drain backup problem was commendable. They swiftly implemented a temporary solution to divert water until they could return to complete the job, which they did just a few days later. Their work encompassed digging a new trench, installing durable piping complete with a cleanout, and ensuring the maintenance and servicing of the sump pump and pit. Their dedication and professionalism truly deserve a 5-star rating. Thank you once again for the stellar service! Less

Last night we had a plumbing issue that affected the only 2 bathrooms we have. Called Roto Rooter and they were not able to solve issue. Was suggested to call Drain Jetters who responded promptly with call back. A home visit was a short timeframe away. And our issue was taken care of. We could not be happier with response or ease of paying, etc. Less

I recently had the pleasure of hiring Carlos and Drain Jetters R Us for some critical plumbing work at my home, which included replacing the house trap, installing a check valve, and adding an outdoor cleanout. From the beginning, Carlos was incredibly informative, taking the time to explain the process and the benefits of each step. Carlos's work was nothing short of efficient. He managed to complete the job promptly without compromising on quality. The work has brought peace of mind, knowing that the risk of future sewage backups has been significantly minimized. Based on my experience, I recommend Carlos and Drain Jetters R Us for any plumbing needs. His expertise, efficiency, and informative approach make him stand out in the field. If you're looking for a reliable plumber, Carlos is your go-to professional. Less

Without a doubt I would recommend Carlos and his crew. At no point did we feel pressured or oversold, he gave us our options and left the decision up to us. Our project did get more expensive than we planned, but he was flexible and understanding on this part too. We choose to replace our entire main line, rather than just the section of pipe that was blocked. Everyone was down to earth, took their time doing the job, and were always willing to explain any parts along the way. Very grateful for how all these guys do their work. Less

Finding Drain Jetters, Carlos, and the guys by chance was an absolute blessing!! In the middle of another problem that another company had sent multiple “departments” for over a week to try and diagnose we had a basement flood and I wanted fresh eyes on that problem. Carlos got the crew here within hours and after we worked through possible scenarios for the basement they then got to work diagnosing our mystery issue. By the end of the day we had a diagnosis, a plan, and a reasonable estimate. Carlos stayed in touch, spoke with our insurance, talked me off a few ledges, and made the whole process leading up to the work painless. Fast forward to the day of the work - the guys figured out that we had more of a situation than previously thought but there was zero concern on their part and therefore mine (peace of mind is huge in the middle of house drama) that they would get it worked out and fixed. While they were replacing lines and a previously not known about dry well they continued to work through the basement flooding - tracing, camera-ing, and jetting our sump pump and downspout lines - ending up doing way more than any of us thought would be needed! I can’t imagine using another company - the expense and headache that Drain Jetters saved us was immeasurable. The crew was a joy to have at our house - they went above and beyond to make sure that things we didn’t even discuss were handled. I think the icing on the cake were the water alarms Carlos gifted us after finishing up - he knew that we’ve had a few weeks of sleepless nights and more rain on the way - and even though (fingers crossed) the problem is solved we can now actually sleep and not be up checking the basement. We’ve been lucky to find 1 or 2 contractors in all our years of owning homes in NJ that we trust and will recommend and we can absolutely add Drain Jetters to that short list!! Can’t thank them enough! Less

Carlos and team are the best. They helped us solve a tough sewer problem and worked to minimize disruption into the house as we ran a new line. The entire team was very communicative, took the time to give us options and work with us on the best solution. Highly recommend them. Less

Very professional and HONEST crew. Honest about cost and steps that have to be taken. It is very hard to find company that is honest about cost and what is happening and what needs to be done. They did amazing job and cleaned afterdemselves. Highly recommend and they are the only company I will ever use in the future. Thank you for such a wonderful job. Less

Carlos and the gang were genuinely caring and all around wonderful. They thought of creative ways to tackle my problem. Despite not solving my issue, they were compassionate and hardworking. I would not hesitate to use them again. Less

Carlos was very responsive to my plumbing inquiries and really listened to my concerns offering many options but also level setting which helped me understand worse case scenarios so that I would not be caught off guard with unexpected costs. Eric was great! Really nice and did a great job! He was very friendly and did not rush the job. He also triple checked his work ensuring there were no leaks. Overall, a great job! Carlos and Eric are great and will become our go-to plumbers moving forward!! Less

I called them during the most recent storm/heavy rainfall, my basement was flooding through a very old and what I was told sewer line that was not connected to anything any longer and although they could not come out right away they called me back and gave me information that was essential in order for my basement to not take on 2 feet or more of water, it was the most helpful call I received and I was able to contain the water flow and only got 3 inches at most which I was able to pump out easily, I was so grateful for the help!! Less

Carlos was so helpful. Although he was not able to assist us, he was constantly checking in on us, and even sent us another contact for someone to try and help us. Truly cannot recommend him enough. Less

I am very happy with the work that was done at my house. Carlo and crew were professional and friendly. I still can’t believe how they prepped and clean after the work was done. I will highly recommend this company. Carlo really cares about his customer.thank you Carlo. Less

I had a severely back up kitchen drain. That a company came out 3 times to unclog, they then informed me that my grain was probably cracked underneath the slab, and they would need to jack hammer my kitchen floor to fix it. Drain Jetters came out just to check it out and in 1.5 hours had my drains clear, and draining like they were brand new. They saved me a ton of money and headache. I would highly recommend them. They are so busy that it took about 2 weeks to get to me, but they kept me updated the whole time. Clean, professional, pleasant. You can't ask for more. Less

Fantastic service. Carlos was excellent with great communication. We spoke in detail every step of the way. He genuinely cared and wanted to ensure that my underground blocked run off pipe was fixed, charging a little as possible. Above and beyond service. Highly recommended. Less

Carlos and his team were knowledgeable and helped us through making some decisions when they found something unexpected during what should have been a routine kitchen drain unclogging. They provided us regular updates during the job so we were always aware of what was going on, and they even stayed late to make sure the job was done completely. Less

Had a rental property where the tenants sure was backing up into the seller turned around and came out at 6:30 in the morning just to make sure that they were OK. He got it done cleaned up after we was done. Left me a video of everything they are a AAA business, very clean and professional I recommend them to anybody Less

Had an issue where it could of cost me more than I should to fix. Got a call and thanks to some advice, was able to fix the issue on my own. This is the type of service you look for. When it comes to projects down the line, will definetly look to use Drain Jetters as they can be trusted to be honest! Less

Drain Jetters did an awesome job. Carlos and his crew were courteous and professional at a reasonable price. He explained the process every step of the way I would highly recommend them. Less

Carlos and his team did a great job in taking great care with my issue. I was really nervous about this situation and Carlos and his team was very patient and answered all of my concerns. The job was completed in one day. They took care inside my home to be very clean. Outside, everything was put back in place. I was very satisfied with Drain Jetters and have no problem recommending them. Less

I had the pleasure of working with Drain Jetters R Us recently and I have to say, they exceeded all my expectations! From the moment I called them regarding a problem with the main sewer line under my foundation, they were incredibly professional and helpful. Carlos, the owner, took the time to thoroughly explain the issue and solution, and was patient in answering all my questions. The afternoon prior to the appointment, Carlos reach out to confirm our availability, the following day his team arrived on time with all their equipment and people, I was immediately impressed by their professionalism, the way they treated our home, and the thoroughness they went about their work with. They worked quickly and efficiently, and made sure to keep the project area neat and tidy. What really set Drain Jetters R Us apart, however, was Carlos' personal touch, before the appointment and his follow-up once the work was complete. Overall, I highly recommend Drain Jetters R Us. If you're looking for top-notch service, look no further! Carlos and his team are the real deal, and I'm 100% thankful for their outstanding work. Less

Great set of guys. Came out, took mindful care of my home by putting on booties and lining my floors, had great knowledge and expertise, resolved my major issue in a short period of time with their camera and jets , and kept my needs in mind while pricing. Less

Carlos, the owner, is my hero. My house had a horrific clog which prevented us from running any water on our main floor. Another plumbing company tried to remove the clog, but failed. Carlos, and his partner Fred, really impressed me from the start with all the questions they were asking and how they were assessing the plumbing layout of my house. It took them 5 hours to clear the clog, but they never gave up. They truly did everything in their power to help me and saw them really put tremendous effort despite having a very difficult time. I've dealt with several plumbing companies over the years, and I can honestly say that Drain Jetters R US is the best out there. Their pricing is also quite fair considering the insane amount of effort they have to put. They were also very professional by laying tarps around the house to keep it clean. They truly went above and beyond and for that, they will always have my appreciation and will be a loyal customer for life. Less

If I could give 1000 stars I would, hands down best company you have for any drainage situation, Carlos and his crew did an amazing job at my house when I had a sewage problem, he explained all the options we had and gave us his advice on what to do and not do...honest and reliable service for sure 👍 👍👍give him a call you will not regret going with his company. Less

Carlos and Fred were amazing. In a time where it’s so difficult to find quality work or even people to call you back - Carlos from Drain Jetters was amazing at communication. Followed up promptly. Took his time talking thru what was happening and provided options. He was available on short notice and pricing was way better than the other places I reached out to. We used the high resolution sewer camera service to find out what was happening with constant backups and we learned more than we expected to. Gladly recommend to others and will be using his services moving forward. Definitely a local find to keep in your emergency list should a problem pop up. Less

Highly recommend Carlos and his crew! Knowledgeable, courteous and honest. We were shown where and what the problem was and then given options to repair the problem. Carlos also provided detailed visuals and a report for the insurance co.. 5 Stars Less

I regret that I had to deal with a sewer line problem but I'm pleased that I chose Carlos and his crew to address it. Even the office staff (Carlos' wife) was helpful and prompt in providing and processing necessary documents. Having to deal with this problem is miserable. Carlos and his team relieved as much of the pain as possible. I was able to check all the boxes in my evaluation of Drain Jetters R Us. 1. Showed up 2. Listened to learn about our problem. 3. Thoroughly investigated to define the issues 4. Came up with a plan to address the problems 5. Explained how they were going to proceed. 6. Knowledgable 7. Attentive 8. Prompt 9. Courteous 10. Neat clean equiment 11. Kept me apprised of the progress 12. Left my property clean and tidy. I have to say "Good Job" team Carlos! Less

Carlos and his Drain Jetters team were amazing! We had a clogged sink for about 5 days! We tried another company and multiple snaking methods, lengths and nothing! We called Drain Jetters and the arrived with their very professional team to access the problem. Their prep, equipment and crew are top notch! The clog was about 6” long and within a hour or so it was completely gone! So grateful to their team for resolving a very uncomfortable situation in our home. What a relief it’s fixed! Their pricing was also much more affordable than most companies we called. They’ll be in our contacts for now on and I would definitely recommend to all our friends and family! Less

Carlos was an honest and truly amazing person. He was called because we had water in the basement. When he arrived I was already deep not the gutter drain trying to unclog it. Rather than charging me $400, he just made a great suggestion to use a Cobra bladder, $23.00, and saved us hundreds of dollars. His honesty and willingness to help was unexpected and greatly appreciated. I recommend their services to all! Just amazing. Thank you Carlos! Less

These guys were great! Honest, hard workers who truly looked out for our very best. Within 20 mins we had immediate results. Their thorough, detailed oriented approach not only helped produce results quickly but helped ease the uncertainty for our family. I would highly recommend them! Less

Definitely recommend Drain Jetters Team. Very knowledgeable team, they really know the drains very well. My Kitchen sink drain was clogged, for about 3 months (all big companies could not open it and were asking for ripping the floor and thousands of dollars in expense. Drain Jetters came, figured out the issue in 10 minutes and unclogged it (without opening a single pipe), and he was so kind that he did not charged a penny for the Service. Really liked their knowledge / expertise in this area. Thanks Drain Jetters. Less

I highly recommend this business! Carlos and his team did a great job fixing a very tricky shower drain problem. Reliable and returns calls. Extremely knowledgeable! Less

Carlos and his staff was super helpful with our clogged kitchen drain pipe. Upon arrival, they were very respectful, very knowledgeable in explaining everything we needed to know about our system and they made sure jetting was very simple and straightforward. We appreciate that they weren’t just doing their job just to get in and out but thoroughly explained everything they were doing for us to understand the process. Highly recommend. Less

Amazing knowledge, professionalism, honesty and service. His team were so professional and courteous. Everything was explained from start to end. I highly recommend Carlos to anyone that asks. Less

Carlos and his team were an absolute pleasure to work with!! They explained the process every step of the way, were very knowledgeable, and extremely professional. Carlos ensured that everything was done properly and he took the time to clean up the property after the project was complete. I will never hesitate to reach out to him in the future. I highly recommend Drain Jetters!! Less

Drain jetters can to our home, diagnosed, explained what needed to be done and did it with success. The guys were professional and cleaned up when they were done. Hope we don’t need them again but will recommend them and us them if needed. Less

Carlos from Drain Jetters R Us was great to work with and is very reasonable. He had to replace a sump pump pipe and explained what had to be done by every step. After digging up the lawn to install a new pipe, Carlos made sure to put all the grass back and make the lawn look nice again. He also made sure the existing pipes that did not have to be replaced were free of debris by cleaning/jetting them out. They made sure that everything was done well and did not rush to get the job completed. I would definitely recommend Carlos and his guys to do work that has to be done with sump pumps and pipes. Less

Thank you so much! Carlos and his staff were extremely professional, respectful of our property by keeping everything clean, and explained everything they were doing step by step. When we saw the camera, Carlos explained why and how to prevent any further repairs. We would HIGHLY RECOMMEND DRAIN JETTERS! Thank you Less