5.00
27 reviews
AI Summary

Service Pro Water Damage Restoration consistently receives high praise for their professionalism, responsiveness, and knowledgeable staff, particularly Chris and Chad. However, there are notable concerns regarding communication transparency and up-front cost estimates, which affected some customer experiences negatively.

5
Nov 06, 2025
Chris came out and did an assessment water leak I had, he went over and Beyond the Call of Duty 2 determine the cause, didn't charge me a dime, real professional people, highly recommended.
5
Oct 16, 2025
Chris done an amazing job! Not only is he incredibly professional, but also exceptionally understanding, patient, and always ready to help. We had a leak in our basement, and he not only brought over the equipment right away but also coordinated everything as a full-service solution. He’s extremely knowledgeable - answered all my questions and offered excellent advice on both maintenance and even future remodeling options. You can genuinely feel that you’re in good hands with Chris - he’s that rare, trustworthy one-point-of-contact who takes care of everything.
5
Sep 10, 2025
The Service Pro team is excellent, very responsive and professional. Loved working with them.
5
Aug 26, 2025
This team is very responsive and easy to reach. Any time I had a question they always answered the phone and responded to texts. I never had to wonder what was going on. Service Pro Water Damage Restoration is a highly professional crew. Anyone in king county can rely on them for stellar customer service.
5
Aug 24, 2025
I had an excellent experience with the team. They were prompt, responsive, and highly professional throughout.
5
Jun 17, 2025
CJ Daniel came out to do an estimate for insurance. CJ was excellent in explaining to me the process, and great to work with!Thank you Kustom for sending him my way! I would highly recommend CJ and Kustom recovery and restoration!
5
May 27, 2025
Chris and Asada were amazing! Not only helped with our water damage but we’re so kind and respectful. Came over on a short notice to help me with a totally unrelated problem. Much gratitude!!
5
May 13, 2025
Amazing work! Responsive, efficient, professional, couldn't ask for anything more!
5
Jan 31, 2025
I appreciate the Carstens family so much. If at all possible I prefer to support local, and Service Pro was there for us. Thanks Guys!
5
Jul 23, 2024
The team of Juan, Maria and Oscar did a tremendous job in taking care of water damage in our master bedroom bathroom. Very professional crew!
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