What Our Customers Say About Us!
5.00
43 reviews
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AI Summary
Customers consistently praise the service for its quick response times, professionalism, and thoroughness in addressing HVAC issues. Technicians are noted for being knowledgeable, courteous, and going above and beyond to ensure customer satisfaction. There are no significant complaints noted, suggesting a strong overall positive experience.
5
5
We called in the morning to see about an appointment and they got us in and fixed same day. They were professional and kept us up to date on what time they’d arrive. He took time to explain what he saw in our heating and cooling system and answered all our questions.... More
We called in the morning to see about an appointment and they got us in and fixed same day. They were professional and kept us up to date on what time they’d arrive. He took time to explain what he saw in our heating and cooling system and answered all our questions. Less
5
5
These guys were excellent!! Ben, Liam, and Preston got a whole new unit put in while I was at work! All three of them were so respectful and professional and left no room for questions or concerns. Thank you all so much!!:)... More
These guys were excellent!! Ben, Liam, and Preston got a whole new unit put in while I was at work! All three of them were so respectful and professional and left no room for questions or concerns. Thank you all so much!!:) Less
5
Ben was absolutely amazing. So helpful and explained everything to us in detail. Could definitely tell he just wanted what was the best option for us. Very happy with our service will be recommending to our friends and calling again if we ever need anything else done!... More
Ben was absolutely amazing. So helpful and explained everything to us in detail. Could definitely tell he just wanted what was the best option for us. Very happy with our service will be recommending to our friends and calling again if we ever need anything else done! Less
5
Ben was very knowledgeable. Very quick and got our air working great. Explored all options for us and gave us what worked best for us.
5
The customer service was excellent, I was very satisfied with Mr. Rawlins knowledge and the fact he explained what the problem wasin a way that was easy to understand was refreshing.I will definitely refer Nicholson Heating and Cooling to my family and friends.Thank you !!... More
The customer service was excellent, I was very satisfied with Mr. Rawlins knowledge and the fact he explained what the problem wasin a way that was easy to understand was refreshing.I will definitely refer Nicholson Heating and Cooling to my family and friends.Thank you !! Less
5
First time using Nicholson Heating & Air and couldn't be any happier. Ryan came over this morning and did an outstanding job diagnosing the problem with my AC, which resulted in an easy, and inexpensive fix. The knowledge he possesses, coupled with his integrety and honesty, resulted in me saving hundreds of dollars. I would like to personally thank Ryan and Nicholson Heating & Air for an exce... More
First time using Nicholson Heating & Air and couldn't be any happier. Ryan came over this morning and did an outstanding job diagnosing the problem with my AC, which resulted in an easy, and inexpensive fix. The knowledge he possesses, coupled with his integrety and honesty, resulted in me saving hundreds of dollars. I would like to personally thank Ryan and Nicholson Heating & Air for an exceedingly great job! Less
5
Ben was amazing! He came out and showed me bit by bit what need done and what all of my options were, they didn't mess around trying to upsell me stuff I didn't need and gave me great explanations of everything. Not a better person around to help with my AC needs... More
Ben was amazing! He came out and showed me bit by bit what need done and what all of my options were, they didn't mess around trying to upsell me stuff I didn't need and gave me great explanations of everything. Not a better person around to help with my AC needs Less
5
Excellent experience with Ben! A+
5
Service was excellent. He explained everything in detail
5
Ben was very helpful and thorough explaining, as was his manager.
5
Very helpful explanation everything very good very respectful
5
Ben came to do a routine check on my AC within the stated 2 hour window. He was very knowledgeable and thorough and not pushy at all with his recommendations. He was also very personable. Look forward to doing business with this company in the future.... More
Ben came to do a routine check on my AC within the stated 2 hour window. He was very knowledgeable and thorough and not pushy at all with his recommendations. He was also very personable. Look forward to doing business with this company in the future. Less
5
Ben and his GM was wonderful to work with and got us set up for a new system. Very nice place and very wonderful company. Jordan in the office was very helpful and got someone out super quick.Edit:: Scott yant and Jake came out today and installed our new central unit. They came earlier than expected which was wonderful to say the least and they got everything hooked up and looking great. Very pl... More
Ben and his GM was wonderful to work with and got us set up for a new system. Very nice place and very wonderful company. Jordan in the office was very helpful and got someone out super quick.Edit:: Scott yant and Jake came out today and installed our new central unit. They came earlier than expected which was wonderful to say the least and they got everything hooked up and looking great. Very pleased with this company and the way they do business. My mom has COPD and my husband has asthma and they worked it out where they could get us in before the weekend. Thank you again for an amazing job and I will tell all my friends and family to bring their business to you guys. Less
5
Ben is the best
5
Had an excellent experience with Nicholson! They were able to come quickly and get me all taken care of. Benjamin did an awesome job! He was very personable and explained everything he was doing and how my furnace worked. Will definitely be using this company again!... More
Had an excellent experience with Nicholson! They were able to come quickly and get me all taken care of. Benjamin did an awesome job! He was very personable and explained everything he was doing and how my furnace worked. Will definitely be using this company again! Less
5
Ben was very friendly, personable, and knowledgeable. He took time to thoroughly examine our system and discuss all options for repair and replacement. This was a great first experience with Nicholson Heating and Air. We will definitely recommend and utilize for future needs!... More
Ben was very friendly, personable, and knowledgeable. He took time to thoroughly examine our system and discuss all options for repair and replacement. This was a great first experience with Nicholson Heating and Air. We will definitely recommend and utilize for future needs! Less
5
We have an older unit and Ben got us taken care of, very professional and knowledgeable!
5
This company should be called Titleist because they are excellent.
5
We had a wonderful experience with Ben. He was very knowledgeable, and super nice. Even went out of his way to do an improvement for us so we could get to our filter easier. We will definitely be using Nicholson in the future!... More
We had a wonderful experience with Ben. He was very knowledgeable, and super nice. Even went out of his way to do an improvement for us so we could get to our filter easier. We will definitely be using Nicholson in the future! Less
5
Very informative! Explaining every question i had the way I could understand really nice as well! Definitely recommend!
5
5
Ben was our technician today and he was wonderful! We’ve been having issues with our furnace not kicking off for a few days now and I was looking for a reliable hvac company to use as we hadn’t had luck in the past. Looking at Nicholson’s reviews and testimonies I was pleasantly surprised and scheduled an appointment ONLINE (which was super convenient since it was the weekend). Ben showed up in h... More
Ben was our technician today and he was wonderful! We’ve been having issues with our furnace not kicking off for a few days now and I was looking for a reliable hvac company to use as we hadn’t had luck in the past. Looking at Nicholson’s reviews and testimonies I was pleasantly surprised and scheduled an appointment ONLINE (which was super convenient since it was the weekend). Ben showed up in his time frame, (also super nice as many don’t), he was quick and efficient and fixed the issue we had. I can’t recommend this company enough and will definitely use them again in the future! Less
5
Wednesday 2/19 my Heating Unit went out. Freezing outside. Ice everywhere. Nicholson was out here in 30 minutes. Caleb diagnosed my problem and me running again pronto. Only charged $150. Fantastic... More
Wednesday 2/19 my Heating Unit went out. Freezing outside. Ice everywhere. Nicholson was out here in 30 minutes. Caleb diagnosed my problem and me running again pronto. Only charged $150. Fantastic Less
5
The Friday after Thanksgiving called them because our furnace was not acting right. was told a service texh would be there between 2 - 3 that afternoon, but to our surprise the tech called around 11!!! there texh spent a solid hour and half diagnosing the issue and come to find out we needed a new furnace 😔😔😔 A salesmanship contacted us the following Monday and got the ball rolling on a new f... More
The Friday after Thanksgiving called them because our furnace was not acting right. was told a service texh would be there between 2 - 3 that afternoon, but to our surprise the tech called around 11!!! there texh spent a solid hour and half diagnosing the issue and come to find out we needed a new furnace 😔😔😔 A salesmanship contacted us the following Monday and got the ball rolling on a new furnace. today they was finally a b le to install the new furnace and it is running flawlessly. thank you Austin Mike B. Luke and I didn't catch the other texh name today Less
5
Rodney went above and beyond for us with our new build. He noticed some things that weren’t correct with the construction and got us in touch with Cooley Construction who were able to fix the problems. He didn’t have to do that and we appreciate him so much for this.... More
Rodney went above and beyond for us with our new build. He noticed some things that weren’t correct with the construction and got us in touch with Cooley Construction who were able to fix the problems. He didn’t have to do that and we appreciate him so much for this. Less
5
Chris is really passionate about his work and does his very best to help you with your issue. I had an issue with a unit that he had never worked on before, but he called the manufacturers and tried to get to the bottom of the problem even when it was a totally new experience for him. Even though this has been a complete pain for everyone involved, including him, he has done everything he can to ... More
Chris is really passionate about his work and does his very best to help you with your issue. I had an issue with a unit that he had never worked on before, but he called the manufacturers and tried to get to the bottom of the problem even when it was a totally new experience for him. Even though this has been a complete pain for everyone involved, including him, he has done everything he can to make it better. I really respect his work ethic and the fact that even with his experience, he recognizes that when he doesn’t know how to do something yet, he puts the customer first and gets help. Thank you!! Less
5
Quick, friendly, professional & very knowledgeable. Highly recommend
5
Very Professional and Courteous. Michael did an excellent job.
5
Rodney was so kind and helpful. He responded quickly and resolved our issue right away. I am beyond grateful for their service!
5
Great service. Fast response. Has parts I needed. Even helped with directions for installing my parts. Very knowledgeable.
5
I'm a general contractor and they do all my work and do a great job!
5
My ac went out on Sunday night, I called early on Monday morning and they had my a up and running by the time I or home from work. Will definitely call again if anymore problems happen.... More
My ac went out on Sunday night, I called early on Monday morning and they had my a up and running by the time I or home from work. Will definitely call again if anymore problems happen. Less
5
Fast, friendly quality service. Jerry went above and beyond what was expected of him. While repairing my Air Conditioning unit he checked my filter (that was in the crawl space). He recommended that I change my filter. He waited outside in a Heat Advisory for me to go get one so he could change it while he was at my home to save me from having to crawl under my house and do it myself. He also ch... More
Fast, friendly quality service. Jerry went above and beyond what was expected of him. While repairing my Air Conditioning unit he checked my filter (that was in the crawl space). He recommended that I change my filter. He waited outside in a Heat Advisory for me to go get one so he could change it while he was at my home to save me from having to crawl under my house and do it myself. He also charged me for the EXACT amount of freon that he used. I would highly recommend this company...and especially Jerry. Thank you!! Less
5
Thank you , for your fast service and care , getting our heat back up and running!! Excellent staff and service!!!
5
5
5
5
Good People...Good Business...Good Service........
5
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5