2026-05-16T04:12:56.040Z

A dealership’s real character shows after the sale — and this experience was beyond disappointing. . I bought a 2021 VW Jetta from House of Cars in August 2025. The vehicle was supposedly fully inspected by their shop before sale.Less than 3 months after purchase I went for an oil change and was notified this“Inspected leak residue and interior of transmission bell housing, which also had some evidence of sweating from the rear of upper oil pan. Recommend resealing engine upper oil pan. Engine oil level still correct at this time.”So somehow a vehicle that “passed inspection” before sale suddenly has leak residue and oil pan sweating less than 3 months later? That doesn’t add up to me. Either it was missed during inspection or it was already starting and nobody disclosed it.When I tried dealing with the issue, my calls and emails were avoided. Almost 1 year later they offered to pay HALF of the $1,000 repair bill — which honestly says a lot on its own. If nothing was wrong, why offer to pay part of it?The manager Steven was rude and dismissive through the whole thing and basically brushed me off “you’re welcome and a “have a good day.”I understand used vehicles can have issues. I’m not expecting perfection. But transparency and accountability matter when someone spends $26,000 on a vehicle.Just sharing my experience so others protect themselves .

2026-05-16T03:01:50.035Z

2026-05-16T02:56:25.747Z

I bought a Smart Car literally over the phone from Calgary, and Peter was the salesman who helped me out. This guy was great.The best part was that even though he was very professional, I never felt like I was dealing with a typical car dealership salesman — which was refreshing, because car salespeople can sometimes feel extremely pushy or annoying. Peter just felt like a genuine, natural person to deal with.If you’re looking for someone easy to work with, ask for Peter. I would definitely buy again from The House of Cars because of how smooth and straightforward the whole process was.

2026-05-16T01:34:04.076Z

Got my adventure car & got rid of my huge truck! I feel young again & the boys were all easy on the eyes, it made shopping a pleasure! Ask for Bryce he knows the most🩷✨

2026-05-15T20:41:34.129Z

I appreciate all the help Matt gave me at House of Cars. Friendly staff and a great overall experience