2026-09-01T15:06:59.599Z

Awesome to work with! They explain everything very clearly, put a lot of dedication towards your vehicle, and even help accommodate their customers as their car is being worked on. Thanks to Kim and the team!

2026-08-02T17:12:29.961Z

2026-07-30T14:14:48.927Z

2026-07-17T19:54:54.697Z

2026-07-17T11:55:35.501Z

2026-07-07T16:52:24.996Z

2026-06-21T18:27:18.346Z

Nice to find an honest knowledgeable shop to trust with my vehicles.

2026-05-19T16:22:56.834Z

Incredible experience with this shop. After Honda quoted me 3,500$ for a new ABS unit, I brought in my 2013 Honda Accord Sport dealing with ABS/VSA warning lights for a second opinion. Instead of just forcing a high dollar new factory unit, they worked with me to see if that was the actual problem. Then they helped pull the module so it could be sent out and rebuilt and reinstalled for me 4 days later. Allowed my car to stay on their lot for the week.Transparent pricing on labor, excellent communication, and total honesty. Kim was the best to work with.

2026-05-04T18:04:45.889Z

This s place is great. Kim and Shane took care of my problemsI highly recommend them

2026-02-16T17:00:46.479Z

My son takes his car here when it's sick. Kim the manager is superb and highly knowledgeable. They do not gouge you on the pricing and the work is done with care. Thank you all! Shayne and family

2026-02-15T17:15:48.007Z

A great place to have your vehicles serviced. Very knowledgeable and experienced technicians. Work performed at a fair cost in a timely manner. Kim the Service Manager is easy to work with.

2025-12-26T16:21:12.634Z

Honest and fair folks.Came in for an issue with my car making a squealing noise. They found the problem which was a overly tightened serpentine belt and were able to resolve the issue instantly.

2025-11-25T17:40:44.455Z

Our van was taken to Firestone today and they recommend recommended a multitude of repairs, including brakes and rotors all the way around and more with an invoice of nearly $2500. The price did not sit well with my spirit and I wanted to check around.We took the car to Hilliard Auto Repair. They performed a thorough break and safety inspection and road test. They determine that there were no safety issues and that my driver was safe to get back on the road. My cost was only $100. Talk about peace of mind.

2025-11-21T20:12:13.600Z

Hilliard Auto Repair did a fantastic job replacing the climate control air box in our 2014 Jeep Grand Cherokee. This entailed removing the console, steering column and dash. They reassembled everything as good as new, even vacuumed the interior and ran the car through the car wash when done. I could not be more satisfied with the work as well as the price. Kim was very good at communicating with us through the entire process, knowing we were leaving for vacation when the repair was complete. I waited until we had completed a 2000 mile trip before posting a review just to confirm all was working as it should since we would also be using all the climate settings on this trip.

2025-11-06T20:35:47.649Z

After going to my main mechanic twice to fix a squealing belt, I decided to take my car into Hilliard auto repair. I've always had the best experience with them! And they didn't disappoint! Not only did they fix my belt but they also alerted me to how gross my transmission fluid was. Something my old mechanic failed to mention. I will definitely be coming back for all my car needs!

2025-11-01T20:12:44.137Z

They’re excellent! All the good reviews are true. Can’t say enough good things about Kim and her team. We’ll be back for sure.

2025-10-02T16:34:13.688Z

2025-09-16T18:08:23.022Z

Excellent service and affordable.

2025-08-25T22:12:08.836Z

This was an excellent place. High quality, and the girlOn the phone was so helpful.

2025-08-05T20:06:56.911Z

Very professional auto repair facility. They are great at explaining what's going on and keeping in touch while my car is there.

2025-08-05T12:45:04.144Z

Had a nail in my tire. I called and asked how fast and how much it was and they did it within an hour of my call and for about $25 which I thought was reasonable. Said range was $15-35Great service! Would go again

2025-07-24T00:23:25.515Z

Background:I took my 2015 VW to Take 5 for a routine oil change. The next day I noticed oil leaking from the underside of the car and a burning smell. I took the car back to Take 5 and they informed me it wasn’t their issue it was most likely a faulty oil pump. The review for Take 5 will be done on a separate platform but the headline will be use their services at your own risk.Hilliard Auto Repair:I then took the car to Hilliard Auto Repair, previously having a good experience with them. The Manager Kim told me she suspected the oil change company had done something incorrectly. She said they would put a UV dye in the oil and under a black light, determine where the oil leak was originating from. There was NOT an oil pump issue but Take 5 had improperly installed the filter, crimping a seal ring. Kim provided a written explanation and pictures for me to file a claim with Take 5.Through the service experience it is evident they care about their customers and arent just interested in slamming parts in people’s cars for the sake of profitability. I’ve found all of the employees to be engaging and work honestly to gain your business and loyalty. I highly recommend Kim and Hilliard Auto Repair. My cars won’t be serviced by anyone else.

2025-07-10T20:18:52.622Z

Great service, honest auto repair shop that goes above and beyond raising the standard for the rest of the industry! We will be back and we highly recommend Hilliard Auto Repair!

2025-07-10T01:22:43.161Z

Highly recommend this business to anybody if you need a car repair. Had an issue with my car brought it in talk to the I suppose the owner of the company very knowledgeable fixed my little problem very quickly told me what happened told me it's a common thing in my car that I bought and within 5 minutes I was back on the road so not only did he fix something he also educated me on why the thing that happened did happen to my vehicle that I just bought. I have a 2018 Lincoln MKC SUV and last night the bottom fairing underneath the car started to fall off. I took the car in there scared that I did something or I didn't want to break something else and the gentleman that I spoke to came out and said oh that happens all the time to those types of cars because they have to remove that when giving it an oil change so it's bound to have the screw holes open up more because it's plastic when you attach and detach it to give it an oil change so like I said he not only gave me an education on the car basically charge me nothing to fix it because it took less than 5 minutes but the big thing is he gained a new customer and for that I am grateful highly recommend this business everybody was kind and courteous that I came in contact with

2025-07-04T15:07:56.801Z

2025-06-18T16:00:54.090Z

This was recommended by a relative. No complaints about the service. Communication was good. The only reason it isn't a 5 star is they didn't top off my fluids with my oil change.

2025-06-11T14:07:43.731Z

I took my Pilot in for an oil change and asked for a quote on a new drive belt installation. (~$120) Not only did Kim double check her tech’s accuracy but she also didn’t pressure me when they said I needed a tire rotation. She gave me the information and I chose to do research before asking them how much ($22) and paying them to do it. Add to this, she’s personable and makes an effort to keep a clean and comfortable lobby.

2025-06-04T19:34:39.680Z

Competitive pricing, great communication, excellent service.

2025-06-04T13:54:06.971Z

Stellar service from start to finish. Despite my lack of knowledge I was given a detailed breakdown and frequent progress updates. They were extremely friendly and informative. It was easy to feel comfortable every time they called. I was given a timeline on how long I could hold off on less critical repairs and alternatives to prolong necessary ones. I appreciate their willingness to cover all options and patience with my questions before coming to my decision. Once parts were in, the work was very quick. Every one of my issues was addressed and the vehicle was back better than I could've hoped for.

2025-05-14T22:10:34.380Z