Be Well Acupuncture
2026-08-11T10:18:43.448Z
Loved working with Dr. Toni, but once you pay for your visit it is impossible to reach someone to help you. I've tried emailing their clinic once a week over the past month to get assistance with an insurance claim and they don't respond to anything. Wish they had better communication.**Update: however, frustrating the situation above was, be well acupuncture called me and explained they had a hiccup in the system where they were not getting emails after a recent update. They apologized, took accountability, and we were able to send me the information my insurance was asking for. I commend the employee who made the phone call because I know that is always awkward, but she did a great job handling it. She also recommended texting the phone number associated with the business to ensure my messages get through in the future if anyone else is going through anything similar.