based on 93 reviews
I highly recommend Katie with Diamond Roofing. She goes above and beyond to take care of her customers. Not only is she an amazing business owners she does soooo much for her community. Kudos to Diamond Roofing!
I worked with Megan directly through the process and it couldn't have been better. I was updated periodically throughout the process and notified upon completion since I wasn't home at the time of installation. The crew did a phenomenal job with the installation and cleanup. I never realized how much a new roof could enhance the look of the whole house. Thanks again.
My experience with Diamond was really great. I reached out to multiple roofing companies and Diamond stood out from the beginning with their friendly demeanor and quick response. Communication was easy and pleasant, and the entire process was all around enjoyable. They did a great job, as well. Kudos, and a special thanks to Katie! Going forward, I’ll certainly recommend Diamond Roofing & Exterio... More
My experience with Diamond was really great. I reached out to multiple roofing companies and Diamond stood out from the beginning with their friendly demeanor and quick response. Communication was easy and pleasant, and the entire process was all around enjoyable. They did a great job, as well. Kudos, and a special thanks to Katie! Going forward, I’ll certainly recommend Diamond Roofing & Exteriors. Less
Diamond and Katie were great to work with she handled all insurance issues and explained everything clear and understandable for a person who had to clue.
Katie & her team were awesome! They did a fantastic job and were knowledgeable about the product, insurance claims, & other information pertinent to the process. We felt comfortable and confident with Katie. She is friendly & was born to do this. Communication was quick & easy. I would chose them again if we ever had any other exterior issues to our home. Thank you again for making this process e... More
Katie & her team were awesome! They did a fantastic job and were knowledgeable about the product, insurance claims, & other information pertinent to the process. We felt comfortable and confident with Katie. She is friendly & was born to do this. Communication was quick & easy. I would chose them again if we ever had any other exterior issues to our home. Thank you again for making this process easy on us! Less
Diamond Rooding & Exteriors were highly recommended to us, and they did not disappoint! Great job!
Katie and her team did an OUTSTANDING job on our roof and gutters. She is very professional, detail oriented and communicates with you every step of the way. It completely transformed the look of our home 🏡 I would highly recommend her and her team 💎 💚
Diamond Roofing did a fantastic job for me! They were prompt and left the place spotless. Super happy with them!
Have used Diamond for multiple projects. Always a great experience!
Very amazing company!!!!! Highly recommend!!!
She called back. Late. Her story is inacurate..
Diamond Roofing replaced my 29 year old roof and I could not recommend a better company. Katie, the owner, personally makes sure that every aspect of repairing and replacing the roof went smoothly. The quality of workmanship is perfect!
Katie and Megan were super efficient when it comes to communication and were great to work with! Katie has a great team and does things in a timely manner! if you're looking for a company, this one is it!
Katie Rice from Diamond roofing replaced our roof and gutters. We had a tree fall on our house and her crew repaired all the damage to the roof , soffit and facia. They even repaired our garage exterior wall that was damaged. Very responsive and was able to start the job within a week of when she came out to bid it. I highly recommend Diamond Roofing.
Katie at Diamond Roofing is totally fair, honest and her team is quick and professional! A woman in roofing, support her!!!! She doesn’t try to take advantage of anyone, which is refreshing!
Katie will walk you through the whole process and simplify dealing with insurance companies, she will fight tooth and nail to ensure you pay the least amount out of pocket, her crews work fast, respectably and beautifully!!! Hands down give her a call!
I am a realtor and have used Katie several times. She even did my own roof. She is competitive, professional, and responsive! Best in the business in my book!
This company was great to work with. Katie helped us through the entire process of helping us find damage that we had to our old roof to turn into insurance to helping us pick the perfect color for our new roof. Our new roof was put on quickly and professionally. They even went out of their way to help us with our insurance company when they were taking forever.
Everything was excellent! Katie really made us feel comfortable and explained everything thoroughly on the front end so there were no surprises. And she came in with the best price quote too. We are extremely pleased with every aspect of working with her. Thank you!
Katie is amazing, very efficient and honest. We were not sure what color to use for our new roof and she gave her full support for what we choose and let us know her thoughts when we asked. It was a good feeling we felt like we made the choice ourself but she also agreed. Her crews were fast, organized and cleaned up right after. I would highly recommend this company.
Katie at Diamond Roofing walked me through every step of the insurance process. She was professional and informative. The crew was prompt and respectful and my new roof looks great. I highly recommend Diamond to anyone needing an inspection or roof!
I got 4 quotes for our roof and was shocked how much they varied. Katie came in more affordable than all and her communication was great. She showed us photos of our roof, explained options, gave itemized estimate, and overall felt very honest and transparent- not at all pushy or dismissive like two of the companies I got estimates from. We are very happy with our new roof and gutters, and the... More
I got 4 quotes for our roof and was shocked how much they varied. Katie came in more affordable than all and her communication was great. She showed us photos of our roof, explained options, gave itemized estimate, and overall felt very honest and transparent- not at all pushy or dismissive like two of the companies I got estimates from. We are very happy with our new roof and gutters, and the water is flowing away from our house better. Less
Katie and her team were so awesome to work with for our roof replacement. Katie helped us feel confident enough to put a claim in with our insurance company and we were able to get full coverage. Our roof and new gutters were done promptly and efficiently and it looks so good. What could have been a super stressful and expensive experience proved to be simple and hassle free. We could not be mo... More
Katie and her team were so awesome to work with for our roof replacement. Katie helped us feel confident enough to put a claim in with our insurance company and we were able to get full coverage. Our roof and new gutters were done promptly and efficiently and it looks so good. What could have been a super stressful and expensive experience proved to be simple and hassle free. We could not be more happy with the service and the results. We highly recommend this team if you need some work done. Less
Katie and crew are so friendly, professional and very knowledgeable. Katie made the overall process so easy from start to finish. My roof and gutters looks amazing and I couldn’t be more pleased!!!
Katie was awesome from beginning to end being responsive and keeping me up to date on all facets of replacing our roof, her crew were hard workers and finished in a timely manner doing a very professional looking job.
Katie at Diamond Roofing is absolutely to work with.. very professional….
Katie and her team did a great job with minor roof and fascia repairs we needed after a recent storm. They were very responsive in their communications, were able to get us in quickly, and even fixed a few issues that the roofing company who put on our roof several years ago had done incorrectly.
Very professional and responsive in helping me repair storm damage to my siding.
Had storm damage on my roof and Diamond Roofing showed up within 24 hours prior to the next round of storms and fixed the roof. Their customer service was outstanding! There were 4 shingles that blew off the roof and they fixed it in under an hour and Katie said there wasn’t enough work to charge for. Absolutely recommend Diamond Roofing and will definitely be calling them when I need a full r... More
Had storm damage on my roof and Diamond Roofing showed up within 24 hours prior to the next round of storms and fixed the roof. Their customer service was outstanding! There were 4 shingles that blew off the roof and they fixed it in under an hour and Katie said there wasn’t enough work to charge for. Absolutely recommend Diamond Roofing and will definitely be calling them when I need a full roof replacement! You just don’t see customer service like this anymore and I am absolutely thrilled with them! Less
Great communication, always on time and got our roof done quickly and efficiently!
Katie was wonderful to work with! Responsive, professional, and always showed up on time! The work was done quickly and was the best quality! I will be recommending Diamond Roofing to anyone who asks!
Katie from Diamond Roofing came to inspect some small leaks we had on our roof and discovered storm damage. Thanks to Katie - we were able to get the new roof covered by our insurance minus deductible. The whole process was a breeze thanks to Kaite - I wish we had a Katie for every aspect of homeownership. She’s knowledgeable, responsive and professional - and her crew is efficient. Katie really ... More
Katie from Diamond Roofing came to inspect some small leaks we had on our roof and discovered storm damage. Thanks to Katie - we were able to get the new roof covered by our insurance minus deductible. The whole process was a breeze thanks to Kaite - I wish we had a Katie for every aspect of homeownership. She’s knowledgeable, responsive and professional - and her crew is efficient. Katie really did make something that could have been stressful quite easy for us. Less
I contacted Diamond Roofing for a roof inspection, and I was blown away at the responsiveness Katie provided. She has taken care of everything. She was at the inspection with insurance, and my roof was approved to be replaced! I feel so comfortable with everything and how smooth it has been. On top of that, the knowledge Katie has, is outstanding. She has no problem answering any question you may... More
I contacted Diamond Roofing for a roof inspection, and I was blown away at the responsiveness Katie provided. She has taken care of everything. She was at the inspection with insurance, and my roof was approved to be replaced! I feel so comfortable with everything and how smooth it has been. On top of that, the knowledge Katie has, is outstanding. She has no problem answering any question you may ask. Highly recommend! Less
I highly recommend Diamond Roofing! From start to finish everything was seamless. Very happy with our new roof!
Working with Katie was wonderful. She was quick to assess roof damage. Her knowledge of homeowner insurance is phenomenal. She went above and beyond to service our repairs. Attention to detail through the entire process. Would definitely recommend Diamond Roofing and Exteriors!
Being a first time homeowner I had no idea what to expect when it came to dealing with my homeowners insurance or working with a roofer. Katie at Diamond Roofing was fantastic to work with and made sure to answer all of my questions along the way! Insurance covered the roof and even my unique chimney cap thanks to hail damage! Couldn't be more thankful for the great customer service and quick wor... More
Being a first time homeowner I had no idea what to expect when it came to dealing with my homeowners insurance or working with a roofer. Katie at Diamond Roofing was fantastic to work with and made sure to answer all of my questions along the way! Insurance covered the roof and even my unique chimney cap thanks to hail damage! Couldn't be more thankful for the great customer service and quick work! Less
Diamond Roofing did an excellent job replacing our roof. It was done efficiently and the clean-up was very thorough. I would recommend them to anybody who needs exterior work to be done.
Katie and her crew go above and beyond for my real estate clients! She is very fair with her pricing and so easy to work with. The most recent roof Diamond has done for us looks amazing, as usual! Thank you again for your hard work!
Katie is so great! She was very helpful through the insurance process and installation process. Highly recommend!!
Katie was amazing to work with when a tree fell on our house. She came out the next day to take a look at the damage and to answer all of our questions that we had. She was so professional and knowledgeable about our situation and about what we needed. Katie worked with the insurance company all the way and got us the best deal possible. I would recommend Diamond Roofing and Exteriors to anyo... More
Katie was amazing to work with when a tree fell on our house. She came out the next day to take a look at the damage and to answer all of our questions that we had. She was so professional and knowledgeable about our situation and about what we needed. Katie worked with the insurance company all the way and got us the best deal possible. I would recommend Diamond Roofing and Exteriors to anyone who is looking to get a new roof or needing some roofing repairs. Less
Katie was awesome - the best contractor we’ve ever dealt with and contracted with, to do what we needed done!!! She was excellent - not just good quality and good value, but excellent quality and value along with everything else!!! She responded right away, got the job done a day early and her crew did an excellent and professional job re-roofing the whole house, cleanup, etc!!! I’d highly re... More
Katie was awesome - the best contractor we’ve ever dealt with and contracted with, to do what we needed done!!! She was excellent - not just good quality and good value, but excellent quality and value along with everything else!!! She responded right away, got the job done a day early and her crew did an excellent and professional job re-roofing the whole house, cleanup, etc!!! I’d highly recommend her to everyone!!! Less
Great to work with. Very responsive to all of my (probably too many) questions. Katie fought with insurance to get them to completely cover a new roof after they initially approved only a few shingles to be replaced. Very quick turnaround on the installation. Would definitely recommend.
Couldn’t ask for better people to work with!
I absolutely could not have asked for a better roofing company to deal with!! First time home owner here and was so nervous about dealing with the “big” stuff Diamond Roofing put my mind at ease with all my questions and concerns. Even when I was super, as others would say “extra” with my questions. Thank you diamond roofing for making this girl feel better about my first home!! I’ve got your nu... More
I absolutely could not have asked for a better roofing company to deal with!! First time home owner here and was so nervous about dealing with the “big” stuff Diamond Roofing put my mind at ease with all my questions and concerns. Even when I was super, as others would say “extra” with my questions. Thank you diamond roofing for making this girl feel better about my first home!! I’ve got your number saved and have shared it multiple times!! Hope y’all stick around for a long time!! Less
They are the best. They also have helped several friends and family who had the same great experience. They show up! And start and finish the job quickly.
Diamond Roofing is a top notch organization. They are honest, trustworthy, professional and the quality of their workmanship is second to none! I can’t recommend them enough.
Katie and her team are top notch. She answered the phone and provided a fair price. Highly recommend.
I highly recommend Diamond Roofing and Exteriors. Katie (the owner) was extremely knowledgeable about roofs, roofing material and the industry. The install was flawless and the crew cleaned up beautifully. The pricing was competitive and my roof looks amazing! It completely updated my older home. I’m extremely happy I used Diamond Roofing.
Katie is very knowledgeable, responsive professional. I would definitely recommend Diamond Roofing & Exteriors.
(Update) Katie reached out and clarified that she did not hang up and would never have done such a thing. I accept that this was just a potential misunderstanding of intentions on both sides. If the business relationship is salvageable, I would be absolutely willing to come and edit the review star rating. Not sure what in the world happened on our initial phone conversation. I believe I was hu... More
(Update) Katie reached out and clarified that she did not hang up and would never have done such a thing. I accept that this was just a potential misunderstanding of intentions on both sides. If the business relationship is salvageable, I would be absolutely willing to come and edit the review star rating. Not sure what in the world happened on our initial phone conversation. I believe I was hung up on. Which (if the case) is totally rude and disrespectful!! I inquired about the company process with regard to contract/invoice signing/payment and policies of upfront down payment. I stated my company has been exposed to previous situations of service providers and contracts getting 50% upfront and not showing up or showing up weeks later with no communication in the interim. I offered to pay for 100% material costs upfront (as a way to alleviate the roofing company committing significant funds upfront), and 50% upfront for the labor cost (so any laborers or employees committed to the project are 50% paid for upfront). What Katie met me with at that point was a rant accusing me of wanting to simply get her pricing she has with her suppliers. Even though I previously stated that I had no interest in such and my concern was more about risk mitigation. She literally at one point said "I know what you're trying to do. You're just trying to squeeze me and get my pricing. Shortly after I heard that, the phone disconnected. I texted her I was really wanting to believe that she wouldn't go so far as to hang up on a potential client. In that text I stated "I don't know what happened. I'm hoping I wasn't hung up on........". Her response only response was "Our terms are 50% upfront and the balance at completion of the project". Never acknowledging that I felt as though I was hung up on. Which to me has a strong implication. I don't know if that's a regular way of interacting for Katie or if she had a bad day. But in a best case scenario, this was mishandled. In a worst case scenario, she blasted off and hung up on a potential client. Less
Worked with Katie to get our roof replaced after noticing hail damage. She was awesome work with and very responsive. Even came to two locations to pick up the payments. Roof looks great and they were able to get it done quickly. Highly recommend.
Competitive pricing and professionalism! Katie took us through every step of the process for replacing our roof and guttering. We were informed of any additional issues we may come across during the roofing process. Communication was excellent through the entire job and Katie was always accessible to answer our questions. The crews were always there when scheduled. The crews cleaned up afterwards... More
Competitive pricing and professionalism! Katie took us through every step of the process for replacing our roof and guttering. We were informed of any additional issues we may come across during the roofing process. Communication was excellent through the entire job and Katie was always accessible to answer our questions. The crews were always there when scheduled. The crews cleaned up afterwards and you couldn't even tell they had been there. I can not recommend them highly enough. Diamond Roofing and Exteriors earn an A+++++ from us. Thank you Katie! Less
Katie took such great care my client. When they thought they weren’t going to be able to get a new roof based on other companies estimates, Diamond came in and gave them a fair price and great quality. They worked with them and now they are staying dry this storm season.
They do such a great job and it is such an easy experience working with Diamond Roofing. Taking all the stress off of me was a big deal
I have been an insurance advisor for 5 years . I’m so thankful I have found this company to help my clients . Katie has been able to assist in ways Ive always dream a roofing company would . Insurance Claims can be stressful and she has made it a breeze for some many of my clients . I would highly recommend if your questioning if you have roof damage to contact this company.
Katie was very responsive and beat out the other competitors on price by a country mile! So grateful I have her as a resource for my clients.
A truly exceptional business! After a bad windstorm, tree falling on our house, Katie with Diamond Roofing came through for us. She has been there for every aspect of this process. From dealing with insurance adjusters to picking new color of shingles. She works with the home owners, and is very knowledgeable, hard working, and detail oriented. We would highly recommend Diamond Roofing when looki... More
A truly exceptional business! After a bad windstorm, tree falling on our house, Katie with Diamond Roofing came through for us. She has been there for every aspect of this process. From dealing with insurance adjusters to picking new color of shingles. She works with the home owners, and is very knowledgeable, hard working, and detail oriented. We would highly recommend Diamond Roofing when looking for a new roof or siding. Less
Katie was such a HUGE help! She was professional and knowledgeable. She helped guide me through the whole process with my insurance company. Just made the whole process start to finish easy and stress-free. Highly recommend! Quality work in the promised time frame. They did great with clean-up.
Katie was AMAZING to work with - extremely knowledgeable and responsive, and very helpful with navigating everything related to my insurance. The roofers worked VERY hard, and got the job done quickly. I highly recommend this company!
Getting a referral from a friend can be tricky. In this case, it was incredible. We had talked with two other companies, then met Katie. She is very professional and willing to put the time in to answer all of our questions. She took what was being a stressful situation to being super simple. Everyone showed up on time, did their work and cleaned up afterwards. I could not be more pleased w... More
Getting a referral from a friend can be tricky. In this case, it was incredible. We had talked with two other companies, then met Katie. She is very professional and willing to put the time in to answer all of our questions. She took what was being a stressful situation to being super simple. Everyone showed up on time, did their work and cleaned up afterwards. I could not be more pleased with this experience. I have shared Katie's contact info with lots of people, because I am not afraid of losing any friends over making this recommendation. Less
I called Katie at Diamond Roofing due to a roof leak. Her response time was amazing and she makes sure every little detail is taken care of. I called a couple large companies when getting bids and found that with a small company, Diamond Roofing, Katie is able to oversee the crew. She knows each of them and was able to guarantee that they were proficient in their work. Katie did not try to push u... More
I called Katie at Diamond Roofing due to a roof leak. Her response time was amazing and she makes sure every little detail is taken care of. I called a couple large companies when getting bids and found that with a small company, Diamond Roofing, Katie is able to oversee the crew. She knows each of them and was able to guarantee that they were proficient in their work. Katie did not try to push us into doing anything extra to our roof, as did one of the larger companies. Katie stopped by to deliver extra supplies so I was able to meet her in person. She is a genuine person and an honest company! - Jenny Esson Less
Very professional. Handled whole process timely,professionally,honesty,respectful, and very informative with any questions or concerns. Thanks again for a job well done!
Diamond Roofing did an excellent job replacing my roof! The price was more than reasonable, the crew was very professional and efficient! Highly recommended for all your roofing needs!
It was a great experience from start to finish with Diamond Roofing. They took care of all the insurance claims and talked to us all through the process. the selections of roofing materials was wonderful. Roof was installed in one day and they cleaned up all the mess. Would recommend to anyone.
Katie worked hand in hand with my insurance company to insure the replacement of my roof and gutters went as smoothly as possible. We recommend to friends and family!!
Katie and Diamond Roofing and Exteriors were prompt in responding to our roof damage after a storm we had. They did an exemplary job in replacing our roof and gutters. I’ve recommended them to several of our neighbors. If you're looking for someone who is just as committed to your own property as you are, Diamond roofing is the way to go. Thanks again Katie and team.
Katie was extremely courteous and professional. Went above and beyond to ensure the repairs went as smoothly as possible.
Very happy with our new roof. We have recommended to others. Great quality, fantastic response time. Katie was wonderful and extremely helpful.
Katie and her team are amazing. We were selling our house and needed our roof replaced per the buyer’s request. Let’s just say, the buyers were a bit difficult during this entire process. I feel like I was messaging her everyday to request some form of document to appease the buyers. But Katie responded quickly every time AND handled everything with Grace to make sure everything was complete and... More
Katie and her team are amazing. We were selling our house and needed our roof replaced per the buyer’s request. Let’s just say, the buyers were a bit difficult during this entire process. I feel like I was messaging her everyday to request some form of document to appease the buyers. But Katie responded quickly every time AND handled everything with Grace to make sure everything was complete and that we had everything (paid receipts, warranty, etc.) we needed. I will definitely use Katie and her business for future needs at our new home. Highly recommend. Less
Very professional and helpful throughout the entire process loved working with Katie
They not only did they do a great job on my roof and made it look like new they cleaned my gutters, siding, and driveway and was not part of the contract. Good job, thanks!
After calling a couple of companies, I decided to go with Diamond Roofing and Exteriors. They did a fantastic job! Katie got back to me immediately if I had a question. I highly recommend!
My experience with this company was nothing short of excellent. Katie was very responsive to my questions and helped ease my concerns regarding the process as a whole. They were able to work with my insurance company to get my storm damage covered without me having to spend hours on the phone arguing with the agency. Highly recommended.
Amazing response time and professional service. Guided us through the entire process. I would highly recommend !!! 5 stars!!
I had a leak in my roof, let me tell ya it was bad. Diamond Roofing was exceptional and would be glad to have them again.
I received a fair estimate in a timely manner and help dealing with the insurance company. The roof was done well and with quality workmanship at the time that it was promised. The estimate was thorough and Diamond Roofing answered my calls and followed up with prompt customer service. I tried to get estimates from other roofing companies for this work and couldn't get legitimate bids in writin... More
I received a fair estimate in a timely manner and help dealing with the insurance company. The roof was done well and with quality workmanship at the time that it was promised. The estimate was thorough and Diamond Roofing answered my calls and followed up with prompt customer service. I tried to get estimates from other roofing companies for this work and couldn't get legitimate bids in writing, much less in a timely manner. The professionalism I received throughout the process made the process painless. Thank you so much for all of your help, my roof looks great! Less