The reviews highlight excellent service from a roofing company, with customers praising promptness, professionalism, and high-quality workmanship. Many noted effective communication and the thoroughness of the teams, who left work sites clean and organized. Some reviews mentioned minor issues that were addressed quickly and at no extra cost. Overall, the company comes highly recommended for both roof repairs and replacements.
5
Appreciate how quickly Herr Roofing was able to come to my home and fix the leak in our roof.Thanks again!
5
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5
HER roofing was a great experience. Preston was awesome in detailing every part of the process and was very knowledgeable on the subject. They were in...
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HER roofing was a great experience. Preston was awesome in detailing every part of the process and was very knowledgeable on the subject. They were in and out in 48 hours and were able to schedule me right away! The crew left the project in a very clean manner - no debris anywhere! Highly recommend this company for any roofing needs.
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5
HER Roofing was a great company to work with. Lauren was thorough in her explanation of what to expect, and the roofing team was prompt and FAST, but...
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HER Roofing was a great company to work with. Lauren was thorough in her explanation of what to expect, and the roofing team was prompt and FAST, but also conscientious. They cleaned up at the end of each day and after the job was finished, they did a thorough inspection. I would most certainly recommend this company!
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4
Good communication, thorough crew. Good work
4
Preston (seller) is a wealth of information, always responsive, and full of positive energy. I really appreciated how much HER was in contact througho...
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Preston (seller) is a wealth of information, always responsive, and full of positive energy. I really appreciated how much HER was in contact throughout the project, from the office staff to the PM and beyond. Expectations were clearly set, and ultimately delivered on.I'll preface this part with the admission that I don't know what's "normal" -- this being my first roof replacement. But there were a few problem areas that required callbacks to fix: a low spot where the crew decked over my removed-chimney, some rotten barge boards that weren't replaced (meaning T metal and shingle needed ripped up and then redone), and a fascia board that needed re-replaced with a custom cut size. The HER team made everything right at no extra charge to me, but it's worth noting that had I not noticed and asked, the corrections wouldn't have been made.On the flip side, they were the only ones willing to go outside the usual job scope to enable a little side project at the same time. They've really gone above and beyond in this regard -- overall, customer service has been stellar!
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5
Highly recommended company ! I greatly appreciate the incredible service I received by Preston for my roof replacement estimate. He was extremely thor...
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Highly recommended company ! I greatly appreciate the incredible service I received by Preston for my roof replacement estimate. He was extremely thorough, explaining in detail all that needs to be done and he was very honest as well. Thank you HER Roofing. Thank you Preston.
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5
It was refreshing working with Jana on a tear off and re roofing on my property. She showed up when she said she would. She got her bid to me promptl...
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It was refreshing working with Jana on a tear off and re roofing on my property. She showed up when she said she would. She got her bid to me promptly. It was very detailed and professional. Jana is a good communicator and was willing and able to answer my questions in a way that explained the scope of the job based on what we were dealing with. She and her crew were quick, professional, respectful, and kept the job site clean and organized. They were done quickly, and made sure the job site was clean when they left. I would highly recommend HER Roofing for anything to do with roofing. A contractor with so much knowledge and a good work ethic is hard to find!
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5
Great service. They were able to get me quickly scheduled. Price was reasonable. Would use them again.
5
HER was professional, courteous and honest. I would highly recommend them!
5
Great services!!!
5
I recently had my roof replaced by this company in Portland, and I am thrilled with the outcome. The team was professional, knowledgeable, and complet...
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I recently had my roof replaced by this company in Portland, and I am thrilled with the outcome. The team was professional, knowledgeable, and completed the job ahead of schedule. They worked diligently to ensure that every aspect of the installation was done to the highest standards. The new roof looks amazing and has greatly improved the curb appeal of my home. I highly recommend their roof replacement services to anyone in Portland looking for top-quality workmanship.
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5
I had my roof replaced by this company, and I couldn't be happier with the results. The team was prompt, courteous, and worked efficiently to get the ...
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I had my roof replaced by this company, and I couldn't be happier with the results. The team was prompt, courteous, and worked efficiently to get the job done. They paid attention to detail and made sure that everything was installed properly. The new roof looks fantastic, and I'm impressed with the quality of their workmanship. I would definitely recommend them to anyone in need of roof replacement.
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5
I don't hear many people say that they were happy with their roofers, so HER Roofing really stands out. From beginning to end, I was impressed with th...
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I don't hear many people say that they were happy with their roofers, so HER Roofing really stands out. From beginning to end, I was impressed with their work. The salesperson explained every detail clearly and supported her recommendations with video documentation from my roof. They install all products according to the manufacturers specifications, which means that they are not the cheapest option. But I've seen the damage caused by cutting corners, so I know that this does not save money in the long run! Of course we encountered unexpected challenges along the way, and I was grateful for the clear communication and problem solving. Roofing is noisy and dirty work, and the crew worked l-o-n-g days, almost 12 hours. Even so, they took the time to leave my yard *spotless* at the end of every single day. (They use magnets to pick up fallen nails!) This meant that it was safe for my dog to use the yard in the evenings, which made my life a lot easier. All around, top notch work.
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5
I had an excellent experience with this company for roof repair. The team was responsive, knowledgeable, and provided exceptional service from start t...
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I had an excellent experience with this company for roof repair. The team was responsive, knowledgeable, and provided exceptional service from start to finish. They thoroughly inspected my roof, identified the problem areas, and efficiently completed the repairs. The communication throughout the process was excellent, and they ensured I was satisfied with the results. I highly recommend their roof repair services to anyone looking for reliable and skilled contractors.
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4
We hired HER Roofing to install a new roof and gutters on our 1909 fixer home in NE Portland. The crews were friendly, work was completed on time, the...
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We hired HER Roofing to install a new roof and gutters on our 1909 fixer home in NE Portland. The crews were friendly, work was completed on time, the work was impeccable and they did a good job with clean up. My only gripe is that the final cost was 1/3 more than initial estimate. Not a huge surprise considering the state of the fascia but disappointing none the less.
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5
Excellent job, by excellent people. Will definitely recommend them.
5
HER Roofing was excellent to work with! As a fellow contractor myself I know it’s tough to find a good company, but I will be recommending them to any...
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HER Roofing was excellent to work with! As a fellow contractor myself I know it’s tough to find a good company, but I will be recommending them to anyone that needs residential roofing work in the Portland area.
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