Rad Homes Contracting
When I first scheduled with Jon, I asked him to “clean the condenser coils on the outside unit and check to see that the evaporator coils were clean also.” So I figured it would take about an hour or so, depending on what he ran into. Which is why, when he gave me a late arrival time of 5:00 pm, I was a bit surprised. But not as surprised as I was when, after doing those two things, he and Cole started to check out our entire HVAC system! And I don’t mean one of those “trying-to-find something-to-tack-onto-the-bill” check outs — because that never happened. But whenever they did find something — say, a reading that deviated a bit from normal — they wanted to know why. To the point that they ended up investing over 3 hours of their time just trouble shooting. And when, about 7:30, I finally said to them, “You guys are certainly earning your money,” Jon replied, “Well, we’ve gotta be satisfied; and the only way to do that is to make sure everything’s right.”Now, when was the last time you heard that principle invoked?