Coco’s Mobile Pet Grooming
2026-08-19T15:53:45.695Z
I had been using Coco’s Pet Grooming for years, and even after having two not-so-great experiences in the past, I kept coming back because of María José. She treats my pup as if he were her own — she’s super sweet, kind, and always does an amazing job grooming my dog. I honestly have nothing but good things to say about her.However, this time I was really disappointed with the company. A couple of weeks ago, after my dog’s last appointment, I reached out to ask if they could come back just for a bath. I’m due to give birth next week, so I wanted to have everything as clean as possible before that. They said yes and scheduled me for this Saturday at 8 AM, with a small discount since it was only for a bath. I agreed but made it clear that I only wanted María José to handle my dog, of course.Today I got a message saying that María José won’t be available on Saturday and that they could reschedule me for noon at the regular price. I honestly don’t understand — I didn’t ask to change the groomer, the time, or add any extra services. They told me María José would be the one offering the additional discount, but shouldn’t the company take responsibility for that? It just didn’t make sense to me.In the end, I decided to go with another company that offered a fair price including bath, nail trim, and ear cleaning. I’m truly disappointed because I really liked María José and appreciated how well she treated my dog. The 3 stars go entirely to her — she’s amazing!