2026-02-12T05:17:22.720Z

I can’t speak to their coaching—we never actually got that far—but their marketing and customer service left a lot to be desired.We gave them our phone number after seeing an Instagram ad. Immediately, the marketing texts and calls started pouring in. No worries, I just muted them (as one does with aggressive lead-gen spam) and moved on. Later we ended up scheduling an evaluation appointment. Unbeknownst to us, failing to reply to yet another text (because, again, muted) apparently canceled it in their system. We showed up on time not knowing that it was canceled.They turned us away. Fair enough—they have policies to avoid no-shows. I calmly explained that being stood up at a time we both agreed to because I didn’t respond to their marketing bot was a turn-off. I was polite; I didn’t even call it their “incessant AI spam cannon,” though that’s exactly what it is.Instead of an apology or acknowledgment, I got a lecture. They told me they need clients who “value communication” (as if I’d ghosted a personal conversation instead of ignoring automated sales pings). They guilt-tripped me about lacking “empathy and understanding” for THEIR business chasing policies (after zero acknowledgment that their own lead-capture settings caused the issue). They kept reminding me what an “incredible FREE offer” this was—like I should be honored they were graciously allowing me to be sold to.The whole exchange felt backwards. They acted like I’d committed some moral failing by not treating their revenue-generating text bot with reverence, rather than recognizing this was THEIR opportunity to land a paying family. These evaluations aren’t charity; the texts aren’t reminders out of the goodness of their hearts. They’re steps in a marketing funnel designed to make them money. That basic fact seemed to elude them entirely.At one point she claimed they’d only texted us three times. When I raised an eyebrow, she pulled up the log… then quietly stopped counting at seven 😂. She asked if I ignore texts from my dentist’s office. Yes, absolutely—because I put the appointment in my calendar and then I show up. Replying to their automated bots isn’t part of the deal. They’re welcome to use them (they clearly benefit financially from doing so), but that doesn’t create any obligation on my end to engage.A sincere apology, an attitude of acknowledgement that I was there because THEY want MY business, or a straightforward, “We don’t work with people who mute our marketing texts”— any option would have been preferred to the fake-friendly double speak. The sanctimonious lecture was unnecessary, a little bizarre, and honestly just highlighted how much this operation prioritizes its sales pipeline over actual people.We won’t be back, it wouldn’t be a good fit for either of us!Genuinely wishing them well in their business, just hoping they reconsider pretending like potential clients let them down by not being as enamored with text marketing as they are! Be well.

2025-08-03T21:51:23.428Z

Excellent individual training; after just 3 weeks, we see a marked overall improvement. Great opportunity for any player!

2025-07-23T22:48:22.369Z

TouchShooting has been a fantastic experience for my son Jay. The coaches are not only skilled but also incredibly caring and responsive. When Jay raised a concern about a parent filming during training, Coach Ryan and Coach Amir took immediate action and resolved the issue within a day. Sunny even followed up personally to reassure him, which showed just how seriously they take the safety and comfort of every child. We’re so grateful to be part of a program that values both skill development and a supportive environment.

2025-06-18T05:51:21.620Z

The best basketball academy...

2025-04-29T01:38:54.425Z

2024-11-06T16:54:29.358Z

Coach Amir is a highly skilled and professional coach who focuses on building a solid foundation for his players. My son Sri has been attending his Touch Shooting sessions for the last few months, and the progress has been remarkable. Coach Amir’s structured approach and attention to detail have made a noticeable difference in his shooting technique. Without a doubt, I highly recommend his training for anyone serious about improving their game

2024-11-02T17:04:32.734Z

2024-10-20T15:47:56.393Z

Coach Amir, Coach Ryan, Sunny and the entire team are inspiration for our youth. My teenager has had the opportunity to work with coaches throughout the Sacramento area and these two coaches are exceptional. Coach Ryan gave him specific technique coaching that elevated his game and Coach Amir has given him all around coaching. The drills these two come up with are the best I have seen. They have inspired my son to find a new love for the game after playing year round for 8 years. They have increased his skill level in ways he didn’t know he had in him, and have shown him love, drive, and expectation along the way. They have a way of coaching that is inspirational while also challenging. They understand the art of coaching. When coaching my 8 year old, they understand he doesn’t have the skill level yet, so they make it fun while also teaching him high level challenging drills that I didn’t know 8 year olds could be exposed to. They do all this while weaving in lessons about integrity, sportsmanship, and care for your fellow player. Coach Amir and Coach Ryan are always seen smiling having fun and as an educator watching the impact they have on our youth, it is wonderful to witness.

2024-07-15T23:28:42.338Z

Touch Shooting is Wonderful. Everything about them is Professional and exceeds expectations. We tried other basketball organizations and never had luck with communication and organization. With Touch they were very prompt calling us to schedule and answered all my questions. Sunny is amazing she took great care of us. The coaching was awesome and the culture is exactly what we were looking for. I highly recommend them!