I also noticed a significant decline in the quality and service at this store as of last week. The customer service has been disappointing compared to what I was accustomed to. The cashiers primarily spoke in Hindi or a language I couldn’t understand, making communication difficult. Additionally, the store’s cleanliness has deteriorated, leaving it looking unkempt. The food section, in particular, has been concerning. I found several items either expired or close to their expiry date. For example, the expired pasta sauce I purchased tasted terrible, and one of my dinner guests even complained and declined to have have supper. To make matters worse, I also discovered the gum I bought was expired. I’ve never checked expiry dates before, but this experience has made me paranoid about the quality of products sold here. It isn’t enjoyable to see a once-reliable store lose its standards. I hope they take steps to improve their cleanliness and inventory management soon. Less

I have been a loyal shopper whenever I visit Brantford, but my recent experience was highly disappointing. While I was still shopping, a cashier who lacked basic hygiene approached me and informed me that I couldn’t shop with my bags. Their language was rude and obnoxious, making me feel as though I was being treated like a criminal. In my 36 years in Canada, I have never experienced such unprofessional and disrespectful behavior. This incident has left me questioning whether I will continue to shop here. Less

I have been a loyal shopper whenever I visit Brantford, but my recent experience was highly disappointing. While I was still shopping, a cashier who lacked basic hygiene approached me and informed me that I couldn’t shop with my bags. Their language was rude and obnoxious, making me feel as though I was being treated like a criminal. In my 36 years in Canada, I have never experienced such unprofessional and disrespectful behavior. This incident has left me questioning whether I will continue to shop here. Less