2026-06-30T01:22:39.737Z

Had a broken window and requested a quote, and Reed told us the best route and course of action to replace our window even though his services weren’t needed from us and he had nothing to gain. He took the time out of his day to provide help to others. This shows what a true honorable guy he is and I wanted to leave this review to show what kind of guy you are hiring if you hire him in the future. Thanks for your help tonight reed.

2026-06-30T01:02:29.008Z

I really appreciate their help and their genuine interest in customer satisfaction.

2026-06-13T00:39:51.074Z

In Newburyport, Beautiful wide window installed in my kitchen to replace a double casement-type window. Meticulously done and with trim outside too.

2025-12-22T20:03:38.518Z

Great experience! Competitive quote, great customer service, and the storm windows we ordered came in and were installed in half the time that any other company quoted. Reed was incredibly nice and I would use them again in a heartbeat!

2025-11-23T19:39:39.652Z

Reed Rappoli of First Light Windows and Doors has been a pleasure to work with on two projects so far. He is friendly, professional, communicative, prompt, and thorough. He has replaced two storm doors with high quality Larson products. He listened to my concerns,instructed me on how the doors' features functioned (who knew you could adjust the speed so they don't slam?), cleaned up after himself carefully, and came back personally whenever I had a concern about the product after installation. I will not hesitate to hire him again.

2025-11-13T18:51:34.658Z

Had a fantastic experience replacing our front door. Reed did a great job communicating from initial outreach for pricing through project completion. Highly recommend the First Light team.

2025-03-01T20:36:41.326Z

My first project as a new home owner was to replace 12 old windows that had broken seals with new inserts. First Light Windows went above and beyond each step of the way to win my confidence. I couldn’t be happier with the outcome: the windows fit the house beautifully, team was quiet, professional, extremely skilled and tidy. Reed is a clear communicator. Delighted to support a local family business. Highly recommend.

2024-06-18T20:30:26.857Z

My experience with First Light Windows and Doors was fantastic. Because we live in a historic district, replacing our door was a unique challenge. First Light Windows and Doors helped us every step of the way. Their experience replacing doors in historic districts guided us as we navigated getting permission to replace to door while finding the best possible door and sidelights to replicate the 19th-century door that had long stood at the front of our house. The craftsmanship and care resulted in a door that maintained the historic integrity of our home while providing functionality we did not have with the original door. I highly recommend First Light Windows and Doors.