Kenilworth Footcare
2026-10-02T07:47:42.371Z
I turned up for a 3.30 appointment for cracked heels, only to discover I'd booked the wrong date (my mistake, not theirs). The receptionist was lovely and apologetic, but they were fully booked. I explained I'm currently going through chemo and radiotherapy and was really hoping to get this sorted as one less thing to worry about.A lady who was just on her way out overheard and it turned out to be the owner, Kate. Without hesitation she said she'd see me herself. She took real care, sorted my heels out properly and left my feet in the best shape they've been in for ages.She didn't have to do that. She could easily have offered to call if a slot came up, but she went the extra mile and at a time when it genuinely mattered. Thank you, Kate. I'm very grateful, and I'll certainly be back (on the right day next time!).