2026-07-19T04:43:47.437Z

Our disgusting neighbors across the street had a roach infestation. So when they moved out and the landlord treated their house, we could literally see the roaches marching our way.My first thought was we sell our house and move but then we calmed down a bit and called Bug Masters.Jon answered the phone and took his time explaining in details how they work. He was able to come within a few hours and did a thorough inspection. Right away, it felt like we had a friend here who shared our concern and was determined and confident that the issue would be resolved.Jon was extremely professional and explained everything in details that really left no questions unanswered.We signed a contract right away and they came that same day to start the treatment.If you’re looking for a pest control company, look no further. This is a local family owned business that is reasonably priced and a crew that is trustworthy. They will treat your home as if it was theirs and we highly recommend them.

2026-07-17T16:04:59.341Z

Jonny at Bugmasters made time late in the evening to investigate a yellow jacket issue for me on the same day. He provided comprehensive reports and provided options for treatment. He was able to explain the approach in a way I understood and set expectations and gave guidance on how to avoid getting stung given the location of the nests and the habits of the bees. It may sound like intuitive stuff, but I assure you, his advice was specific. Pricing was very reasonable!

2026-06-13T19:00:09.137Z

Jon was very knowledgeable and professional in solving our termite problem and damage. We highly recommend Bug-Masters.

2026-05-21T16:55:13.130Z

We've been with Bug Masters for the last 6 years and I have nothing but incredible things to say about Jon and his company. He is accommodating, responsive, and truly cares about his customers and their well being. I would absolutely recommend Jon and Bug Masters to anyone looking for a professional and well-priced inspection and extermination services!

2026-05-03T19:17:24.897Z

Jon and his team always take great care of my property and has made our home as bug free as possible! Notable difference in bugs after service! Thank you Jon!

2026-04-28T16:30:03.865Z

He came out on a Sat.when know other companies would do..

2026-04-27T13:35:58.384Z

I called on a Sunday and I spoke to someone and told him about my mice problem he took my information and the next day I called back and they responded quickly and actually juggled some appointments and fit me in the same day! Appreciate the guys at Bugmasters very much, don’t call anyone else!

2026-04-03T00:44:37.944Z

I’ve had a very positive experience so far with Bug Masters. The owner, Jon, has a big personality and is very straightforward, but he knows what he’s doing and is always fair and transparent with pricing. I’ve found him easy to work with and very personable in the majority of our interactions.Every time I’ve reached out, he’s come out himself and responded quickly. The first time I called, I had just moved to Virginia Beach and wasn’t used to seeing giant cockroaches. I called in a blind panic on a Saturday morning. He asked if I was new to the area and explained that they’re, unfortunately, pretty common here. He still showed up within an hour, checked everything out, and reassured me it wasn’t anything serious. He got me set up on a regular service plan, came back that Monday for treatment, and we’ve had very little activity since.More recently, we noticed some wasp nests around our condo. He came out within a day, took care of them, and told us to reach out whenever we need it handled again.I also really appreciate that he takes the time to explain what’s normal versus what’s not in this area. That’s given me a lot of peace of mindMyself and my family plan to continue working with them, and I would recommend them to others looking for a locally owned pest control company.