What our clients say about us
5.00
12 reviews
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AI Summary
The reviews highlight the exceptional service and professionalism of the caregivers, with many customers praising their attentiveness, ability to accommodate specific needs, and effective communication. However, some noted minor staffing challenges, particularly with transportation logistics for caregivers arriving on time. Overall, the feedback is overwhelmingly positive.
5
5
The best company to work for
5
Caregivers are very attentive and very professional. They all speak English that was one our requirements. I would highly recommend Incredicare. Updated: Most caregivers don’t have their own transportation. They Uber so a lot of times they are late. On shorter shifts Incredicare has a hard time staffing. They do address issues as they arise. Overall I was still very satisfied with Incredicare.
5
Owner and staff are very professional loving, kind and striving to make their company better
5
Friendly and professional service! Super flexible and willing to attempt to accommodate even last minute requests! Wonderful with My senior clients.
5
Incredicare is a very respectful company they mak sure all clients AND caregivers are well token care of I have work with this company for almost a year now and I would highly recommend this company to those who are in need !!…….. keep on the good work guys !!!!!!!!!!!!!
5
I tried several caretaker companies for my elderly parents before Incredicare. They are far above all the others. It's not that we haven't sometimes had problems, but over the last few years they have been very responsive, and not only that, but I have been able to see them improve their system--they really take suggestions or complaints seriously and actually DO something about them. They try to... More
I tried several caretaker companies for my elderly parents before Incredicare. They are far above all the others. It's not that we haven't sometimes had problems, but over the last few years they have been very responsive, and not only that, but I have been able to see them improve their system--they really take suggestions or complaints seriously and actually DO something about them. They try to treat each case personally. As one person from the company said to me recently, everyone's needs are different. I am a person who needs lots of good communication, and they have done extraordinarily well providing that. I am also a very picky person, especially where my parents' care is concerned. They are truly concerned about my parents' care. Our story with Incredicare: We had an excellent caretaker from them at first who met both of my parents' needs (home cooked meals, brisk walks with my father, good conversation for my mother, and diligence about potential scammers, for example), but unfortunately he moved away. Then we had a couple of different caretakers and false starts, not through any fault of the company. Then they sent our current caretaker, who is excellent, caring, reliable, trustworthy, good-natured, and conscientious, and has been with us for a long time. In a pinch, they even sent someone once from the office when our normal caretaker couldn't make it and I had to be gone. After several bad experiences with other companies and their bad and difficult communication and uncaring attitudes, I really appreciate all Incredicare has done for us. Less
5
I was referred to give Incredicare a call and discuss my situation with locating the right caretaker for my elder mother. She's quite the character so I needed a firm but joyful caretaker to assist on her daily routine. Incredicare contacted me directly and were able to meet my needs I was searching for, and the caregiver was FANTASTIC and over exceeded my needs. I thank Incredicare so much!!
5
I’d wholeheartedly recommend IncrediCare to anyone in need of any form of senior assistance. When my grandmother fell down and fractured her hip, IncrediCare was our saving grace. I still don’t know how we would have gotten through that ordeal without all that they did for us. They truly went above and beyond to accommodate every single last one of grandma’s whims and needs. And let’s just say sh... More
I’d wholeheartedly recommend IncrediCare to anyone in need of any form of senior assistance. When my grandmother fell down and fractured her hip, IncrediCare was our saving grace. I still don’t know how we would have gotten through that ordeal without all that they did for us. They truly went above and beyond to accommodate every single last one of grandma’s whims and needs. And let’s just say she’s not a very easy woman to please... yet she wouldn’t stop raving about their outstanding service and care. Not only were they extremely diligent in their work; they also added a sincere and genuine touch that made the world of a difference in grandma’s recovery. Throughout every interaction with them we felt as if she truly mattered and which in return gave us the peace of mind knowing that our grandma was well taken care for. I can’t thank them enough for all they did for her and our family when we needed someone the most. Less
5
5
I have only joined the IncrediCare team recently and already feel like I'm family. From the office staff, to the caregivers, clients and loved ones, such warm and amazing people. Definately a company practicing it's core values.
5