2026-10-12T17:49:55.731Z

Lauren was extremely helpful in getting us through a home owner policy issue that had Allstate completely stumped. Her patience, knowledge, expertise, and willingness to help got us through the issue and on our way to correcting the problem. I'd give her 10 stars if I could!!

2026-10-01T19:05:39.029Z

Chris has been extremely responsive and helpful. Great communication and service. We’re satisfied customers

2026-10-01T01:31:59.288Z

Spoke with Chris today who went through my entire renewal policy with recommendations on how I can increase coverage while lowering my renewal rate. He is so kind, friendly, patient, understanding and extremely knowledgeable. Thanks Chris Mazzatti for your exceptional service and that’s just another reason why I’m in good hands and will never leave Allstate!

2026-09-30T18:19:13.326Z

I'm grateful that Lauren had a lot of patience with me, walking me through the policy more concisely. I really appreciate her expertise in explaining detail. Thank you!

2026-09-29T19:19:40.612Z

2026-09-28T13:32:21.371Z

I can’t say enough about the exceptional service Angela (from Adam Roux office) provided from start to finish. Throughout the year, she kept me informed about rate changes and potential savings, and when the opportunity to make a change eventually came, she was there every step of the way. While the savings may not have been huge, every dollar counts — and the level of customer service I received made the experience well worth it.As we began the changeover, I unexpectedly had a family emergency, and Angela was incredibly accommodating and understanding. She worked with me entirely through email when needed and made the process as easy and stress-free as possible during a difficult time.Her communication was truly top-notch — consistent, timely, clear, and professional from the very beginning, throughout the changeover, and even after the policies were in place. Angela went above and beyond, and her exceptional customer service is the reason I would gladly recommend her and Adam Roux’s office to others. She is a true asset to your team!

2026-09-27T13:07:31.948Z

Switch to Battaglia agency in Camillus, New York that is closer

2026-09-24T15:51:00.702Z

Laura Dupree was fantastic, she helped with with some payments I was in need of making. She was polite, patient and just a joy to work with. She is defiant asset to Allstate.

2026-09-23T18:22:09.235Z

This agency has always been great to work with, but today Lauren helped me. Lauren exceeded my expectations and make it easy for her client to continue to trust and work with them. 5 Stars.. it's not enough! 10 Stars is more like it!

2026-09-22T13:07:35.803Z

Kyle knows Insurance! I have been going to Allstate Insurance Liverpool since I’ve been 16 years old. I am now 60 and Kyle has Left us in good hands with a smile! He is very knowledgeable and knows his job! He knows how to save you some money! Highly recommend them. Thank you so much for all your help

2026-09-21T17:51:22.105Z

The Allstate staff at this agency has been very friendly, knowledgable, and helpful.

2026-09-20T14:13:12.944Z

So easy to work with. The staff is knowledgeable and always pleasant. I have stayed with them for years, even after occasionally checking other insurance companies.

2026-09-20T13:57:12.808Z

2026-09-17T13:13:32.604Z

Angela Healy was fantastic in helping me compare and get life insurance.

2026-09-16T18:05:41.368Z

Chris M. at The Adam Roux Allstate Insurance Agency in Liverpool was very helpful. I had been working with another insurance agency regarding an insurance policy. I received very little help from them resolving the problem. Chris helped me solve the problem, and as a result I canceled my insurance policies with the previous agency and purchased polices with the Adam Roux Agency.

2026-09-16T14:20:08.041Z

A very professional, patient and helpful agent. Went out of his way to find a resolution to a complicated auto insurance issue I was having. Highly recommend and will be seeking policies from this agent in the future. Thanks for explaining this Mike!

2026-09-16T00:48:30.223Z

Chris was very helpful and really appreciate him.

2026-09-15T19:40:01.255Z

Needed some questions answered regarding small chips in my car windshield. Spoke with Lauren Claebrese. She was excellent answered my questions. Set up a glass repair shop to call me. Can’t say enough on how helpful and professional she was. FYI. The glass repair shop phoned me with in ten minutes of our phone call and set an appointment for the very next day. Thank you Lauren. It is so wonderful to speak with a human. And such a nice one.

2026-09-11T21:27:25.206Z

Chris was absolutely amazing! Best phone call with a agent ever. I will definitely be asking for him and referring people to him.

2026-09-07T23:12:07.516Z

2026-09-04T23:29:07.675Z

Amazing service! Can not recommend Angela enough! Fantastic agent!

2026-09-01T21:45:22.275Z

Laura and Chris were very helpful and made changing insurance quick and easy for me

2026-09-01T15:08:15.871Z

It's good

2026-08-31T17:31:40.662Z

2026-08-27T14:14:50.369Z

All question n concerns were handled in timely manner.No worries excellent service always kept up to date in the repair process

2026-08-21T20:07:12.221Z

2026-08-21T20:06:50.181Z

2026-08-21T19:41:58.181Z

Angela did such a great job walking me through the insurance process. She was very nice and helpful with everything and which coverages I did and did not need. I would highly recommend her and everyone at allstate for their professionalism and kindness.

2026-08-18T18:03:39.484Z

Chris was awesome! Very friendly and helpful!

2026-08-17T19:42:58.308Z

Chris went above and beyond to help set me up with a policy and took the time to answer all the questions and concerns I had. He was knowledgeable and was truly a kind caring individual which made the whole process not stressful at all! Thank you so much!