Kauffman Insurance Group
2026-03-02T12:47:20.291Z
Please be very careful when dealing with Kauffman Insurance and their agents.My daughter was removed from our Marketplace health insurance without any notice or warning. I only found out when we were already at the emergency room and were told she was not covered. That is an unacceptable situation for any parent.After this happened, I tried multiple times to contact them for help and clarification. Calls were not returned, and when the issue became complicated, it felt like there was no support or accountability.Because of the lack of communication, I am now dealing with an unexpected emergency room bill that could have been avoided with proper notice and basic customer care.This was my personal experience, but based on it, I strongly advise anyone dealing with Kauffman Insurance to be cautious and to constantly verify their coverage rather than assuming they will be informed of important changes.