2026-05-24T15:16:34.990Z

We had a great experience with the staff at Madison Metro Kia. They took the time to explain everything. We are new to EV so it was well appreciated. Sales, finance, and technical support were all very knowledgeable and helpful.

2026-05-24T02:43:37.062Z

Dan Bowser is amazing. Treats you with respect, answers questions and overall a very nice person. I've been going there a long time.And he has always made me feel important.

2026-05-22T23:48:37.929Z

Great deal, nice place, easy to work with personnel

2026-05-22T01:36:31.421Z

Best Kia shop in Madison. After having a TERRIBLE experience at Russ Darrow(see my review on their website), I brought my brand new car here for service to determine why my check engine light was on. It was diagnosed and parts ordered in 30 minutes. Even though they were short loaners because of the hail storm, they went above and beyond to help us out. They communicated frequently, kept me up to date on delivery and estimated time for completion, etc. I cannot recommend this location enough. I was so frustrated with Kia after my experience and they changed that for me. Thank you Metro!

2026-05-20T20:16:53.866Z

There’s typically a longer wait time as this place is busy and with limited people working, but Jeremiah was helpful, and explained everything that I didn’t understand and was happy to help!

2026-05-07T00:23:37.050Z

Go to Steve at Russ Darrow Kia. He sold me a vehicle that was not on my non negotiable list. He convinced me to buy my vehicle after i test drove it and it was not a plug in, my non negotiable. When i got into the vehicle after i purchased it, he set up everything that was needed from factory set to make sure i had everything set correctly. I have never had a sales person automatically set things up and it was closing time. When i went on youtube to see all the new features and make sure they were turned on Steve did that already. He called the day after to see how I liked the vehicle and thrn a week later. Steve if you read this, thank you from the bottom of my heart.

2026-05-05T21:30:26.946Z

Mostly for the service department and Daniel’s amazing customer focus.

2026-05-02T16:51:23.688Z

Great people that gave no pressure sales but we're very knowledgeable and helpful about their vehicles. The process was easy and I LOVE my new Telluride!!! ❤️❤️❤️❤️