2026-08-24T16:44:55.719Z

Super responsive team, knowledgeable staff, and a great online portal all came together for a smooth and fast closing

2026-08-20T11:25:14.789Z

Eric and Lauren have been amazing to work with on securing financing for our home out in the Berkshires. Even with the distance, the NAF team was able to make the whole process seamless. A huge undertaking for a stressful situation, but knowing they were there to help me with the purchase truly reassured the weeks of coordination from start to finish. I highly recommend NAF!

2026-08-19T13:59:52.619Z

Lauren and Eric are an incredible team and are outstanding to work with! They are knowledgeable, professional, responsive, and proactive in identifying and resolving issues before they become problems. I've worked with them multiple times and continue to come back because they consistently inspire trust and confidence.Lauren, in particular, makes you feel like a partner rather than just a client trying to close on a loan. Their expertise, communication, and commitment to their clients truly set them apart. Highly recommend!

2026-08-18T21:03:28.543Z

Outstanding professional team to work with!

2026-08-04T10:09:05.726Z

Eric and his team go above and beyond any mortgage broker I have ever worked with. I recommend him to all my clients and my family as well. Eric manages to accomplish the impossible with novel products, quick closings and incredible communication. I can't speak highly enough of Eric and my total satisfaction. I work with Eric personally as well as professionally as a Realtor. Eric never disappoints. He gets the job done!

2026-07-28T13:19:39.481Z

Eric and his team were great to work with. The product they offered fit my client's unique needs. He was knowledgeable and communicated very everyone to make sure every detail was covered and dates were met. I would recommend him to anyone with mortgage/financing needs, or to anyone looking to review their existing loans.

2026-07-26T15:04:17.157Z

Kept us informed of the entire process start/middle/and finish

2026-07-24T21:29:36.493Z

My financing issues initially were complex. Eric quickly came up with creative approaches to those challenges that impressed me more than any lender I have delt with. And I had a 45 year career in banking. He and his team guided me through the application process in a helpful and timely manner. At no time did I feel under-informed. There were no surprises. Eric stayed actively involved with our realtors, attorneys and contractors to be sure all parties were involved, informed and coordinated. The result was a perfectly executed transaction and we are happy in our new home. I recommend Eric and his team without reservation.

2026-07-23T23:15:28.067Z

Eric and Lauren were very responsive and answered questions clearly and concisely.

2026-07-23T21:54:18.980Z

I have worked with a lot of Mortgage Loan Officers over 40 years in Real Estate. Eric Steenstra and New American Funding are far and away the best. It was a great experience, everything went very well.I would recommend Eric and NAF very highly.

2026-07-23T20:14:48.734Z

Eric continues to be a great resource in the residential mortgage space. He was quick to respond to any questions that I had. I would highly recommend Eric and his team!

2026-07-23T20:11:07.063Z

I have worked with Eric and his team three times now. Each time I have been impressed with the team's responsiveness and professionalism. I was able to communicate (phone calls, text messages & emails) during non-business hours to get questions answered. From my first call through closing, I was kept informed and felt valued as a customer.

2026-07-23T19:53:54.938Z

My experience with Eric Steenstra and his team was beyond excellent. I am a Realtor and hear all types of stories regarding the Buying process. I am self employed which I have heard can be tricky but I can say that the list of documents I was told to provide from the start eliminated the need to continually provide more paperwork at the end. The mobile site was great, to visually see the progress of your loan was reassuring and exciting. As far as communication and knowledge of the process I can't say enough about Eric and his team. They are truly a team that works very well together. I highly recommend Eric and his team and will be using them again for sure as well as referring them to my clients.

2026-07-23T19:41:16.484Z

Clear precise and personalized approach

2026-07-23T19:32:43.395Z

Both Eric and Lauren made the home buying experience easy. They were such a pleasure to work with, and took the time to explain all my questions and concerns fully!

2026-07-22T13:13:21.183Z

Great communication with all parties. Accommodated a quick closing date with no issues.

2026-05-21T16:21:48.650Z

Eric was great from start to finish. He went above and beyond for our clients. He is able to think outside the box and offers creative solutions. He is proactive and also able to pivot when things don't go as planned. Our clients were an older couple and needed a lot of support and guidance, he was patient, great at explaining the process, and always in communication. We won't hesitate to use him again.

2026-04-26T19:47:33.054Z

Eric and his team were top-notch during our loan process. I really enjoyed working with their team and don't have a single negative. Team Steenstra is a great choice!

2026-04-21T14:33:26.054Z

Eric has been our go-to mortgage specialist since he assisted us with the purchase of our first home in 2014. He is very knowledgeable, professional and easy to work with. Everyone on his team is very helpful, efficient and easily accessible, which made the whole proccess smooth and straightforward. We would highly recommend using NAF for all of you mortgage lending needs.

2026-02-03T19:59:38.634Z

2026-01-26T15:18:35.633Z

2026-01-23T15:18:01.529Z

2026-01-23T15:17:29.659Z

2026-01-08T14:03:46.875Z

Eric and his team are awesome. Eric is so knowledgeable, easy to reach and very professional. He kept us organized by his weekly updates. He knows the products and is very helpful.

2025-11-03T13:02:43.462Z

Everything went smoothly; they were great to work with; I was always informed as to what I needed to do and when; and their guidance was very helpful. Rates were very competitive.