What our clients say about us
4.90
683 reviews
5
Took excellent care of our dog! Allowed me to take one worry about my surgery off my shoulders!! Fabulous place, Very Highly Recommend!!!
5
My dog and myself loves Playful Pups Retreat! Luna always looks forward to spending her day there.
5
5
Playful pups does a great job taking care of our dog. They are very sweet to her and she has fun. They are trustworthy and we highly recommend them!
5
5
My puppy was in such a great mood when we picked him up. The staff is super friendly and there are a lot of activities for your puppy to enjoy while you are away.... More
My puppy was in such a great mood when we picked him up. The staff is super friendly and there are a lot of activities for your puppy to enjoy while you are away. Less
5
Bella always looks forward to come and spend her vacation with you guys. I know she is in good hands.
5
The staff was super nice. I appreciated getting pictures of my pup on the Facebook group page.
5
5
Everyone was friendly and kept me up to date about my fur baby.
5
We have been bringing our pup (Jupiter) to Playful Pups Retreat for about 1.5 years and we couldnt be happier. Our dog is reactive due to suffering a dog attack. The PPR team has been excellent in handling our dog's reactivity which has allowed him to be part of doggie play groups and interactive with other people in a controlled and healthy enviroment thereby giving him a fuller life. PPR team a... More
We have been bringing our pup (Jupiter) to Playful Pups Retreat for about 1.5 years and we couldnt be happier. Our dog is reactive due to suffering a dog attack. The PPR team has been excellent in handling our dog's reactivity which has allowed him to be part of doggie play groups and interactive with other people in a controlled and healthy enviroment thereby giving him a fuller life. PPR team are professional experts in their work with dogs and always bring compassion and caring in all of their interactions. Less
5
4
5
Playful Pups always takes amazing care of our little girl! When we drop her off she is welcomed and excited for her play group. Always a great experience!... More
Playful Pups always takes amazing care of our little girl! When we drop her off she is welcomed and excited for her play group. Always a great experience! Less
5
Great experience. Loved Audrey in the puppy program!
5
Wonderful staff who cared for our older dog with love and compassion! Highly recommend this facility!!
5
Extremely positive atmosphere and warm enthusiasm from the staff makes it easy to leave your beloved pet in their care!
5
5
My pup loves Playful Pups Retreat! All the staff are friendly and it gives us peace of mind to know our pup is in the best of hands.
5
Everyone has been so helpful and knowledgeable with the boy’s first day!They have helped to put my mind at ease and introduce the pups slowly into this new venue and experience! I do appreciate it so much... More
Everyone has been so helpful and knowledgeable with the boy’s first day!They have helped to put my mind at ease and introduce the pups slowly into this new venue and experience! I do appreciate it so much Less
5
2
Our puppy was going twice a week to their Doggy Daycare for about 2 months. In three occasions we were notified that he was biting his tail; he does that when he’s stressed or anxious. The first time they texted me and asked if they could give him Benadryl. The third time my husband went to pick him up and he was told that our puppy had multiple accidents in the crate and that he was biting his t... More
Our puppy was going twice a week to their Doggy Daycare for about 2 months. In three occasions we were notified that he was biting his tail; he does that when he’s stressed or anxious. The first time they texted me and asked if they could give him Benadryl. The third time my husband went to pick him up and he was told that our puppy had multiple accidents in the crate and that he was biting his tail. He almost never has accidents in the house or his crate. He’s pretty good going outside in the AM and PM. For him to have multiple accidents he must’ve been inside a crate almost all day. We also started asking for Premium baths once a week. The first two baths were good. Last bath was crappie and a joke. They didn’t clean his eye tears and was smelly. I asked them about the eye tears and the boy who gave him the bath that day was there; he stated and I quote, "I try to stay away from the face." Our puppy will not be going back. Less
5
Our 3 dogs had a wonderful week while we were away on business. We didn’t worry at all about them. Playful Pups kept us informed about Jasper, Roxie and Pepper. We’ll be using their services again when we travel.... More
Our 3 dogs had a wonderful week while we were away on business. We didn’t worry at all about them. Playful Pups kept us informed about Jasper, Roxie and Pepper. We’ll be using their services again when we travel. Less
5
We are able to travel more with the confidence that our Labrador Retriever, Sunny is being loved and cared for at the Milton Grove Playful Pups Facility. Sunny runs into this place and is greeted by the Staff. This helps with our feeling of guilt. When we return from our trips, Sunny is groomed and well. We are very grateful for the care that our fur buddy gets at Playful Pups.... More
We are able to travel more with the confidence that our Labrador Retriever, Sunny is being loved and cared for at the Milton Grove Playful Pups Facility. Sunny runs into this place and is greeted by the Staff. This helps with our feeling of guilt. When we return from our trips, Sunny is groomed and well. We are very grateful for the care that our fur buddy gets at Playful Pups. Less
5
5
5
This was only the second time in my dog's 9 years that I was required to use a kennel and I would say they performed above expectations. Would use them again.... More
This was only the second time in my dog's 9 years that I was required to use a kennel and I would say they performed above expectations. Would use them again. Less
5
HIGHLY RECOMMEND!! We were concerned our rescue dog would have a difficult time for her first boarding experience, but we quickly learned we had nothing to worry about. The team provided a 5-star experience for us and our dog. Recommend the TopDog package to anyone that has an active dog like our Border Collie. Just can’t say enough about how pleased we were!... More
HIGHLY RECOMMEND!! We were concerned our rescue dog would have a difficult time for her first boarding experience, but we quickly learned we had nothing to worry about. The team provided a 5-star experience for us and our dog. Recommend the TopDog package to anyone that has an active dog like our Border Collie. Just can’t say enough about how pleased we were! Less
5
We love taking our girl to Playful Pups! We started her there as a puppy in their puppy social skills program and now she goes to enrichment daycare once a week! We've also done their A to Z program (both levels), and two different training classes. We've been super happy with our experience with everything we have participated in, and our pup loves going there! I would highly recommend Playful P... More
We love taking our girl to Playful Pups! We started her there as a puppy in their puppy social skills program and now she goes to enrichment daycare once a week! We've also done their A to Z program (both levels), and two different training classes. We've been super happy with our experience with everything we have participated in, and our pup loves going there! I would highly recommend Playful Pups to anyone looking for daycare or training services. The staff is always super kind and helpful, and their texting service makes scheduling and asking questions super easy. Less
5
It was our 1st time & both my girls did well. They are very velcro dogs so I figured I would be getting a call to pick them up in a short period. Surprisingly,no calls & both enjoyed the entire day. They had a nature walk & playtime with each other. We did the Day Stay. I'm so thankful they offer this program. It worked out wonderful. I will definitely be bringing them again soon. The staff was ... More
It was our 1st time & both my girls did well. They are very velcro dogs so I figured I would be getting a call to pick them up in a short period. Surprisingly,no calls & both enjoyed the entire day. They had a nature walk & playtime with each other. We did the Day Stay. I'm so thankful they offer this program. It worked out wonderful. I will definitely be bringing them again soon. The staff was informative, very helpful & not rushed. The place looks very clean & in a beautiful location. We went to the Milton Grove one. All around, very pleased. Less