Pest Pro
2026-09-24T17:11:35.238Z
I feel so deflated and disappointed. As a stay-at-home mom, I have discovered some pests in my home; primarily Indian Meal Moths, Drain Fly Larvae, and possible Carpet Beetles. I've been trying to get rid of these for months with consistent and excruciating effort. I finally reached out to Saela and felt like the weight of the world was lifted because someone else would validate and treat my concerns.Our technician, Michael, completely ignored me the entire time and was so unprofessional; he would only look at and speak to my husband (they got along swimmingly). I mentioned the Meal Moths, he opened one cupboard that didn't have ANY potential food sources and then later quietly told my husband that he saw no signs of an infestation and therefore would not treat for them. He also made fun of and laughed at other customers that have sent him pictures of what they thought were bugs/cocoons, but he said was just lint.I tried to bring up Drain Fly larvae, and he turned away from me and looked at my husband and said to just use enzymatic cleaner and it'll take care of it. I've already done that, on my own, for months. In his report, he put that he treated for ants. Ants have never been an issue and not even why I hired them.I've been fighting this alone for months because nobody saw what I saw and my concerns were ignored. An exterminator felt like the answer and help I desperately needed.Days after he left, I found LIVE Drain Flies AND Meal moths in my bathroom and kitchen! What a waste of $130, and all just to be completed ignored. He also never checked/inspected my carpets or furniture for Carpet Beetles.I feel more defeated now than I did before. Like my concerns were a joke. I can't even explain how disappointed I am.