This team was very nice and did an awesome job. I’m so glad I hired them for the job. Everything very precise and professional!! Lifetime guaranteed, you can’t beat that. Very happy with the job they did. Less

Dry Otter replaced an old (100 years) basement window. They were thorough and professional. The window looks great and I consider their price very reasonable. Thanks for the great work I'll be calling you again! Less

Dry Otter replaced all of the nearly 50 year old drain tile system including pits and pumps in our house, fixed all cracks in the foundation, and installed two gorgeous egress windows all in preparation for finishing our basement. Everything from their workmanship to their customer service to their responsiveness to questions and minor follow up issues - including coordinating with the plumber for the remodel drain work - was absolutely top notch. Less

Our experience with Dry Otter was above and beyond our expectations! We discovered (by way of sopping wet carpet in our exposed lower level) that there was a foundation crack. We called Dry Otter as it had to be accessed via the exterior portion of the foundation wall and they are one of the few, if only, that can access and do that type of repair. They assessed and found the crack quickly, returned promptly, excavated the area, sealed and fixed the area thoroughly, as well as replaced the soil and landscaping leaving it as though nothing had been disturbed!It has held tight through 2 years now of torrential storms and temperature changes. We could not be happier with the job they performed, their professionalism, ease to work with and the value of the price from start to finish! Please do not let something that can be fixed while it is small turn into something devastating; they make it easy and we have peace of mind now when we see the forecast :)We Highly Recommend!!Waldyn family, Rockford, IL Less

I had a great experience with Dry Otter. I felt fully informed about the repair process. I felt the price was very fair. The work was completed on time and I believe the Dry Otter reputation helped get me a better price when I sold the house. I would definitely use them again :) Less

Great service, professional, and an excellent job. BTW - having been in the concrete repair business, I know this is the only way to truly fix a foundation crack. Less

Great work.The crew was in and out in one day, installing a drain tile around the foundation, replacing a sump pump, repairing a foundation crack, and replacing a window well.They were organized, efficient and cheerful.I hope we never need this type work done again, but if we did, I would not hesitate to call Dry Otter. Less

As a return customer, Dry Otter was great, on time, courteous, professional, clean and thorough.I will definitely use them again if I ever need their services Less

Dry Otter has worked with me regarding a water problem in my basement. After several trips, the problem seems to have been solved. Whenever I call them, they answer me in a timely manner and work to fix the problem. All the employees are not only professional but also friendly and cordial. No problem is too big or small for them to tackle. I would recommend this company with no exception. Less

Fair price, reasonable schedule date, arrived on time, quick job and no mess. Rain cooperated and so we know the crack in our foundation no longer leaks. Sorry we waited so long to call them. Less

Jonathon, Mike and the entire Dry Otter team are fantastic. I would HIGHLY recommend them. They are professional, punctual, and courteous. We did the entire perimeter of the basement, an artery (diagonally) through middle and the pro series pump with backup which seemed like a pretty big job to us.The team is a well oiled machine and the process went incredibly smoothly, which is kind of odd to say about a project that involves jackhammers in your basement! There one small issue (a couple spots where the new cement didn't blend well) that we inquired about after they were done and they came back out and will be taking care of it. That is the sign of a good company! Less

Fantastic company. They identified what was wrong with our foundation. Repaired quickly, efficiently, and the price was fair. Would definitely recommend this company . Less

They came in and got the job done in 2 days they're clean picked up everything great great job I would have them 100% do it again drain tiles look great sump pump and new basket put in great job Less

Dry otter foundation came to our rescue ! jon , mike and the rest ofthe dry otter team were their for us when we needed them the most ! our foundation collapsed during the july 13th storm in winn il they put a plan together to remove and install new foundation for our home at the busiest time of their season . they genuinely .cared about us and our situation , I highly recommend jon , mike and their team for any job you might have for them ! professional , honest caring group of guys ! Less

Workers arrived on time. Both were very professional. Willing to answers questions and explain what they were doing. In fact said they welcomed questions. When finished showed me what they had done and asked if I had any questions. IN fact, left work area cleaner than they found it. Less

One of the best service experiences I have ever had. Getting an online quote was easy. Jonathan responded to e-mails to schedule appt. and confirm promptly. Ben and Nico arrived on time and could not have been nicer. Explained what they were going to do and how long it was going to take accurately. Less

We received an estimate and told them we were interested in proceeding. I called multiple times and even texted to schedule a time to have them start. I also sent several emails. ZERO reply. We ended up moving onto another company. Very frustrating and unprofessional. Less

They did a great job and explained everything to us. Everyone was very friendly and put down covers on our stairs to protect the carpet. We highly recommend them! Less

I had a sump pump with backup battery installed right before the rainy season and worked great keeping my basement drain tile circulating and system was pretty quiet, Overall, the installation was clean and secure and product was mid-top grade, I do recommend Dry Otter, and very professional and honest for me most importantly💯🙏 Less

Excellent job on my leaky basement wall. Reasonable price done in a timely manner. gave me confidence before enclosing the area with drywall. it's been 2 years, NO issues Less

Received initial estimate 7/22 via email. Significant other left voicemail same day to discuss. As of today (8/5), no call back received and I have followed up twice more via email to no response. Ridiculous.*UPDATE* 8/31- Amazing that the owner could respond to a bad review here on the same day it was posted, yet here we are another 26 days later.To be clear, we never heard back from them and went with a competitor (Brady’s). I highly suggest you do the same, we are completely satisfied. Less

Very responsive. Very prompt. Answered all my questions. It’s been over a year since I had the cracks in my basement fixed and everything is dry! Thank you!!! Less

I reached out to this company through their website, probably about 2 weeks ago, for an estimate for foundation repair. I’ve gotten no response but somehow, got two emails asking me to review their services so here we are.*EDITI was contacted shortly after I posted my first review. They were prompt in getting me an estimate and setting up a time to repair the crack in my foundation. I felt their price was super reasonable. They showed up on time and completed the repair in an hour. They do fantastic work. Highly recommend! Less

This is a Professional company. Showed up on time, stuck to the quoted price, answered all questions in a honest and timely manner. I have recommended them to family and friends. Less

Great service. Very professional. Had foundation leaks fixed. Very quick and efficient. Explained the process throughly and showed me how far the epoxy penetrator. So far dry as a bone. Less

Awesome group of guys! Very very very professional throughout the whole process. Extremely satisfied with the product and their work! Plus it only took 2 days to have it all done which is a huge plus! Less

I had a great experience with Dry Otter Basement. They helped me with my leaky basement wall. They put up a non-permeable membrane to waterproof a crack I had in the foundation of the wall. They also helped divert water away from the house. It has been a rainy summer and I have not had any issues with the repair by Dry Otter. I would recommend them to anyone needing basement foundation crack repairs. They were very thorough. Thank you!!! Less

I was very pleased with the work DryOtter did on my home. From analyzing the problem to providing a solution, they gave me a lot of comfort and confidence in resolving the water leak in my home. I would check with these guys if you have a water leak in your home. Less

My home is a 1926 sears catalog home that did not have a very deep foundation. Water would easily find its way under the walls. Thanks to Dry Otter repairing cracks in the walls, installing a perimeter drain tile system, and a sump system I have not had water in my basement. The crew was efficient and pleasant. Less

Our experience with Dry Otter was excellent! They diagnosed the problem immediately, and fixed it quickly for under $500. Two other companies had diagnosed the problem incorrectly with estimates of $3800 and $6800, with one of those companies saying they needed to jack-hammer 8 feet of our basement floor! If you have a basement problem, call Dry Otter because they know what they are doing, and they do it quickly and professionally! Less

We had a wonderful experience with Mike and Dry Otter. Very professional and did exactly what he said he would do, when he said he'd do it. I will most certainly use Dry Otter again if need be and also recommend clients, colleagues and friends. 5 stars! Less

We called Dr. Otter to have them check our basement for water leaks. They gave us an estimate within a day. They came back and filled the crack in our foundation. They also removed a patio slab for us. They did a great job, very courteous, responded quickly to our questions, and was here on time. Great company! We would recommend! Thank you very much! Less

They installed the window in a timely manner as promised, the work was excellent, they sealed for leaks and absolutely no problems. We are glad we went with the better window and well. There are cheaper ones out there but you get what you pay for. I would highly recommend them. Less

We had a lot of cracks and issues with water in our basement and Dry Otter came in and repaired all of the issues! They even helped with the new basement foundation that we poured to make sure to mitigate any future issues. Great company! Less

The project was explained well. The work was done on schedule and very neatly. The crew was very friendly. We are very well pleased with the results. I would recommend them to anyone. Less

Great experience with Dry Otter as usual! Mike was very responsive and came out right away to assess the problem. I felt that the price was very fair. I definitely recommend Dry Otter for any foundation / basement issues. Less

I had the best experience with this company. They showed up on time and completed the work quickly. Very professional and the best price out there. Final price was what was bid. It rained heavily last night and my basement stayed dry as a bone. Would definitely recommend! Less

I was impressed with the professionalism of the Dry Otter crew. Mine was a complicated fix but after 3 visits everything is dry. I appreciate the fact that they kept coming back until the issue was solved. Thanks Dry Otter. Less

Dry otter was extremely understanding of our situation and went above and beyond. I would recommend this company to anyone they are honest and that is one of the hardest things to find these days Less

I had a very good experience with Dry Otter. The end price was what they quoted and, I think, very reasonable. The techs were very professional and left my home has clean as they found it. I would highly recommend Dry Otter. Less

We had water issues and had Dry Otter come out and install drain tile around the interior of our basement. They came out and did a great job. Completed the job in two days. Our home was a little dusty but expected. They did their best to keep it as clean as possible. Since we’ve had the system in place it has rained many times and looks like are water problems are in the past. Thank you Dry Otter! Less

Seems good, However I feel like I should make it through a season before giving it a good rating so.... we will see. Check back in with me in a year or so. Ill let you know. Less

Our house was built in 1890 . Basement was always wet in spring and rainy weather. We now have a much improved and dryer basement thanks to Dry Otter system and concrete floor repairs they did. Thanks Mike! Less

Be sure you're ready to take on any waterproofing issues this wet weather may bring! Partner with the team at Dry Otter! They are responsive, knowledgeable and professional. We have used them multiple times and each experience has been outstanding. Less

Quick and responsive. Job was clearly explain and options were easy to understand. Final price was exactly as bid. Work was done professionally and on time.Had DryOtter redo a basement egress window. They came quickly to offer a bid, let us have all the time we needed to think, and when we decided they had use scheduled within two weeks. They even uncovered an unknown drain in the window well. Very happy with the experience. Less