Great job sealing cracks in my basement wall. Everyone was very friendly and efficient.
5
Apr 22, 2025
Experienced, Clean operation, and Very Courteous. Definitely highly recommended
5
Apr 22, 2025
Guys did a great job on my garage floor. Everything done in one day. Looks great.
5
Apr 20, 2025
Very professional quality work done on time and excellent workmanship
5
Apr 17, 2025
This team was very nice and did an awesome job. I’m so glad I hired them for the job. Everything very precise and professional!! Lifetime guaranteed, ...
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This team was very nice and did an awesome job. I’m so glad I hired them for the job. Everything very precise and professional!! Lifetime guaranteed, you can’t beat that. Very happy with the job they did.
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5
Apr 05, 2025
Dry Otter replaced an old (100 years) basement window. They were thorough and professional. The window looks great and I consider their price very rea...
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Dry Otter replaced an old (100 years) basement window. They were thorough and professional. The window looks great and I consider their price very reasonable. Thanks for the great work I'll be calling you again!
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5
Mar 21, 2025
From meeting with the job estimator to having the installation crew on site, everything went smoothly.
5
Mar 11, 2025
Dry Otter replaced all of the nearly 50 year old drain tile system including pits and pumps in our house, fixed all cracks in the foundation, and inst...
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Dry Otter replaced all of the nearly 50 year old drain tile system including pits and pumps in our house, fixed all cracks in the foundation, and installed two gorgeous egress windows all in preparation for finishing our basement. Everything from their workmanship to their customer service to their responsiveness to questions and minor follow up issues - including coordinating with the plumber for the remodel drain work - was absolutely top notch.
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5
Mar 09, 2025
Arrived when they said they would. Completed job, were professional and left the work area clean and tidy. Cost effective solution!
5
Feb 28, 2025
Great work and very detail oriented. Walked us through everything.
5
Feb 18, 2025
Always a pleasure doing business with Dry Otter. Professional, courteous and always straight forward with their opinion. Many thanks!
5
Feb 13, 2025
5
Jan 31, 2025
5
Jan 23, 2025
Our experience with Dry Otter was above and beyond our expectations! We discovered (by way of sopping wet carpet in our exposed lower level) that the...
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Our experience with Dry Otter was above and beyond our expectations! We discovered (by way of sopping wet carpet in our exposed lower level) that there was a foundation crack. We called Dry Otter as it had to be accessed via the exterior portion of the foundation wall and they are one of the few, if only, that can access and do that type of repair. They assessed and found the crack quickly, returned promptly, excavated the area, sealed and fixed the area thoroughly, as well as replaced the soil and landscaping leaving it as though nothing had been disturbed!It has held tight through 2 years now of torrential storms and temperature changes. We could not be happier with the job they performed, their professionalism, ease to work with and the value of the price from start to finish! Please do not let something that can be fixed while it is small turn into something devastating; they make it easy and we have peace of mind now when we see the forecast :)We Highly Recommend!!Waldyn family, Rockford, IL
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5
Jan 23, 2025
I had a great experience with Dry Otter. I felt fully informed about the repair process. I felt the price was very fair. The work was completed on tim...
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I had a great experience with Dry Otter. I felt fully informed about the repair process. I felt the price was very fair. The work was completed on time and I believe the Dry Otter reputation helped get me a better price when I sold the house. I would definitely use them again :)
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5
Jan 23, 2025
5
Jan 20, 2025
Prompt & on schedule
5
Jan 19, 2025
Great service, professional, and an excellent job. BTW - having been in the concrete repair business, I know this is the only way to truly fix a found...
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Great service, professional, and an excellent job. BTW - having been in the concrete repair business, I know this is the only way to truly fix a foundation crack.
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5
Jan 18, 2025
Did an excellent job. We’re very happy with how it looks.
5
Jan 14, 2025
Great work.The crew was in and out in one day, installing a drain tile around the foundation, replacing a sump pump, repairing a foundation crack, and...
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Great work.The crew was in and out in one day, installing a drain tile around the foundation, replacing a sump pump, repairing a foundation crack, and replacing a window well.They were organized, efficient and cheerful.I hope we never need this type work done again, but if we did, I would not hesitate to call Dry Otter.
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5
Jan 09, 2025
As a return customer, Dry Otter was great, on time, courteous, professional, clean and thorough.I will definitely use them again if I ever need their ...
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As a return customer, Dry Otter was great, on time, courteous, professional, clean and thorough.I will definitely use them again if I ever need their services
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5
Jan 08, 2025
Dry Otter has worked with me regarding a water problem in my basement. After several trips, the problem seems to have been solved. Whenever I call t...
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Dry Otter has worked with me regarding a water problem in my basement. After several trips, the problem seems to have been solved. Whenever I call them, they answer me in a timely manner and work to fix the problem. All the employees are not only professional but also friendly and cordial. No problem is too big or small for them to tackle. I would recommend this company with no exception.
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5
Jan 08, 2025
Great service and overall experience. Highly recommend!
5
Dec 30, 2024
Fair price, reasonable schedule date, arrived on time, quick job and no mess. Rain cooperated and so we know the crack in our foundation no longer l...
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Fair price, reasonable schedule date, arrived on time, quick job and no mess. Rain cooperated and so we know the crack in our foundation no longer leaks. Sorry we waited so long to call them.
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5
Dec 23, 2024
Jonathon, Mike and the entire Dry Otter team are fantastic. I would HIGHLY recommend them. They are professional, punctual, and courteous. We did t...
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Jonathon, Mike and the entire Dry Otter team are fantastic. I would HIGHLY recommend them. They are professional, punctual, and courteous. We did the entire perimeter of the basement, an artery (diagonally) through middle and the pro series pump with backup which seemed like a pretty big job to us.The team is a well oiled machine and the process went incredibly smoothly, which is kind of odd to say about a project that involves jackhammers in your basement! There one small issue (a couple spots where the new cement didn't blend well) that we inquired about after they were done and they came back out and will be taking care of it. That is the sign of a good company!
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5
Dec 15, 2024
Fantastic company. They identified what was wrong with our foundation. Repaired quickly, efficiently, and the price was fair. Would definitely recomme...
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Fantastic company. They identified what was wrong with our foundation. Repaired quickly, efficiently, and the price was fair. Would definitely recommend this company .
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5
Dec 02, 2024
They came in and got the job done in 2 days they're clean picked up everything great great job I would have them 100% do it again drain tiles look gre...
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They came in and got the job done in 2 days they're clean picked up everything great great job I would have them 100% do it again drain tiles look great sump pump and new basket put in great job
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5
Nov 23, 2024
Dry otter foundation came to our rescue ! jon , mike and the rest ofthe dry otter team were their for us when we needed them the most ! our foundati...
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Dry otter foundation came to our rescue ! jon , mike and the rest ofthe dry otter team were their for us when we needed them the most ! our foundation collapsed during the july 13th storm in winn il they put a plan together to remove and install new foundation for our home at the busiest time of their season . they genuinely .cared about us and our situation , I highly recommend jon , mike and their team for any job you might have for them ! professional , honest caring group of guys !
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5
Nov 18, 2024
5
Nov 16, 2024
Workers arrived on time. Both were very professional. Willing to answers questions and explain what they were doing. In fact said they welcomed questi...
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Workers arrived on time. Both were very professional. Willing to answers questions and explain what they were doing. In fact said they welcomed questions. When finished showed me what they had done and asked if I had any questions. IN fact, left work area cleaner than they found it.
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5
Nov 12, 2024
5
Nov 05, 2024
One of the best service experiences I have ever had. Getting an online quote was easy. Jonathan responded to e-mails to schedule appt. and confirm p...
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One of the best service experiences I have ever had. Getting an online quote was easy. Jonathan responded to e-mails to schedule appt. and confirm promptly. Ben and Nico arrived on time and could not have been nicer. Explained what they were going to do and how long it was going to take accurately.
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1
Nov 05, 2024
We received an estimate and told them we were interested in proceeding. I called multiple times and even texted to schedule a time to have them start....
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We received an estimate and told them we were interested in proceeding. I called multiple times and even texted to schedule a time to have them start. I also sent several emails. ZERO reply. We ended up moving onto another company. Very frustrating and unprofessional.
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5
Oct 31, 2024
5
Oct 30, 2024
5
Oct 25, 2024
The most professional & accommodating job I have ever had done in my home from beginning to end.
5
Oct 21, 2024
5
Oct 12, 2024
They did a great job and explained everything to us. Everyone was very friendly and put down covers on our stairs to protect the carpet. We highly rec...
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They did a great job and explained everything to us. Everyone was very friendly and put down covers on our stairs to protect the carpet. We highly recommend them!
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5
Oct 08, 2024
5
Oct 03, 2024
Dry Otter is an Absolutely Fantastic Company!! Exceptional workmanship and Tremendous Value!! I could not recommend them more highly!!
5
Oct 02, 2024
The installers and salesman was courteous and professional.
5
Oct 01, 2024
I had a sump pump with backup battery installed right before the rainy season and worked great keeping my basement drain tile circulating and system w...
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I had a sump pump with backup battery installed right before the rainy season and worked great keeping my basement drain tile circulating and system was pretty quiet, Overall, the installation was clean and secure and product was mid-top grade, I do recommend Dry Otter, and very professional and honest for me most importantly💯🙏
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5
Sep 30, 2024
Great service.
5
Sep 18, 2024
Dry Otter,On the last maintenance visit was great. Fred did a wonderful job. We want him everytime. NO reflection on anyone else.
5
Sep 17, 2024
Excellent job on my leaky basement wall. Reasonable price done in a timely manner. gave me confidence before enclosing the area with drywall. it's bee...
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Excellent job on my leaky basement wall. Reasonable price done in a timely manner. gave me confidence before enclosing the area with drywall. it's been 2 years, NO issues
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5
Sep 17, 2024
Fixed our leak and they gave me a lot of good tips on my foundation. Very impressed and will hire again in the future.
5
Sep 15, 2024
5
Sep 14, 2024
Most professional team I have worked with in a long time. Excellent job guys
5
Sep 14, 2024
1
Aug 31, 2024
Received initial estimate 7/22 via email. Significant other left voicemail same day to discuss. As of today (8/5), no call back received and I have f...
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Received initial estimate 7/22 via email. Significant other left voicemail same day to discuss. As of today (8/5), no call back received and I have followed up twice more via email to no response. Ridiculous.*UPDATE* 8/31- Amazing that the owner could respond to a bad review here on the same day it was posted, yet here we are another 26 days later.To be clear, we never heard back from them and went with a competitor (Brady’s). I highly suggest you do the same, we are completely satisfied.
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5
Aug 26, 2024
My experience with Dry Otter has always been positive . They were on time and very professional. I would definitely hire them again.
5
Aug 24, 2024
Very responsive. Very prompt. Answered all my questions. It’s been over a year since I had the cracks in my basement fixed and everything is dry! Th...
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Very responsive. Very prompt. Answered all my questions. It’s been over a year since I had the cracks in my basement fixed and everything is dry! Thank you!!!
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5
Aug 24, 2024
I reached out to this company through their website, probably about 2 weeks ago, for an estimate for foundation repair. I’ve gotten no response but s...
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I reached out to this company through their website, probably about 2 weeks ago, for an estimate for foundation repair. I’ve gotten no response but somehow, got two emails asking me to review their services so here we are.*EDITI was contacted shortly after I posted my first review. They were prompt in getting me an estimate and setting up a time to repair the crack in my foundation. I felt their price was super reasonable. They showed up on time and completed the repair in an hour. They do fantastic work. Highly recommend!
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5
Aug 21, 2024
The team did a great job, all very efficient and personable. Team was very knowledgable. We could not be happier with the work done. Thank you!
5
Aug 15, 2024
Repairman was extremely friendly and knowledgeable. Problem was fixed in a short time and the cost was reasonable.
5
Aug 15, 2024
This is a Professional company. Showed up on time, stuck to the quoted price, answered all questions in a honest and timely manner. I have recommended...
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This is a Professional company. Showed up on time, stuck to the quoted price, answered all questions in a honest and timely manner. I have recommended them to family and friends.
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5
Aug 15, 2024
Great service. Very professional. Had foundation leaks fixed. Very quick and efficient. Explained the process throughly and showed me how far the epox...
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Great service. Very professional. Had foundation leaks fixed. Very quick and efficient. Explained the process throughly and showed me how far the epoxy penetrator. So far dry as a bone.
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5
Aug 09, 2024
Awesome group of guys! Very very very professional throughout the whole process. Extremely satisfied with the product and their work! Plus it only too...
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Awesome group of guys! Very very very professional throughout the whole process. Extremely satisfied with the product and their work! Plus it only took 2 days to have it all done which is a huge plus!
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5
Aug 09, 2024
I had a great experience with Dry Otter Basement. They helped me with my leaky basement wall. They put up a non-permeable membrane to waterproof a c...
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I had a great experience with Dry Otter Basement. They helped me with my leaky basement wall. They put up a non-permeable membrane to waterproof a crack I had in the foundation of the wall. They also helped divert water away from the house. It has been a rainy summer and I have not had any issues with the repair by Dry Otter. I would recommend them to anyone needing basement foundation crack repairs. They were very thorough. Thank you!!!
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5
Aug 06, 2024
Not a drop of water has appeared in our basement since our installation almost a year ago. Should have made the investment years ago.
5
Jul 28, 2024
I was very pleased with the work DryOtter did on my home. From analyzing the problem to providing a solution, they gave me a lot of comfort and confi...
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I was very pleased with the work DryOtter did on my home. From analyzing the problem to providing a solution, they gave me a lot of comfort and confidence in resolving the water leak in my home. I would check with these guys if you have a water leak in your home.
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5
Jul 24, 2024
Very good experience highly recommend
5
Jul 24, 2024
My home is a 1926 sears catalog home that did not have a very deep foundation. Water would easily find its way under the walls. Thanks to Dry Otter re...
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My home is a 1926 sears catalog home that did not have a very deep foundation. Water would easily find its way under the walls. Thanks to Dry Otter repairing cracks in the walls, installing a perimeter drain tile system, and a sump system I have not had water in my basement. The crew was efficient and pleasant.
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5
Jul 23, 2024
Our experience with Dry Otter was excellent! They diagnosed the problem immediately, and fixed it quickly for under $500. Two other companies had dia...
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Our experience with Dry Otter was excellent! They diagnosed the problem immediately, and fixed it quickly for under $500. Two other companies had diagnosed the problem incorrectly with estimates of $3800 and $6800, with one of those companies saying they needed to jack-hammer 8 feet of our basement floor! If you have a basement problem, call Dry Otter because they know what they are doing, and they do it quickly and professionally!
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5
Jul 18, 2024
We had a wonderful experience with Mike and Dry Otter. Very professional and did exactly what he said he would do, when he said he'd do it. I will mos...
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We had a wonderful experience with Mike and Dry Otter. Very professional and did exactly what he said he would do, when he said he'd do it. I will most certainly use Dry Otter again if need be and also recommend clients, colleagues and friends. 5 stars!
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5
Jul 18, 2024
Very good service from the beginning
5
Jul 17, 2024
We called Dr. Otter to have them check our basement for water leaks. They gave us an estimate within a day. They came back and filled the crack in o...
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We called Dr. Otter to have them check our basement for water leaks. They gave us an estimate within a day. They came back and filled the crack in our foundation. They also removed a patio slab for us. They did a great job, very courteous, responded quickly to our questions, and was here on time. Great company! We would recommend! Thank you very much!
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5
Jun 21, 2024
As a repeat customer having a basement crack fixed, we would call again if needed. They are quick, very responsive & easy to work with!
5
Jun 13, 2024
5
Jun 02, 2024
They installed the window in a timely manner as promised, the work was excellent, they sealed for leaks and absolutely no problems. We are glad we wen...
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They installed the window in a timely manner as promised, the work was excellent, they sealed for leaks and absolutely no problems. We are glad we went with the better window and well. There are cheaper ones out there but you get what you pay for. I would highly recommend them.
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5
May 29, 2024
Great job!
5
May 28, 2024
We had a lot of cracks and issues with water in our basement and Dry Otter came in and repaired all of the issues! They even helped with the new base...
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We had a lot of cracks and issues with water in our basement and Dry Otter came in and repaired all of the issues! They even helped with the new basement foundation that we poured to make sure to mitigate any future issues. Great company!
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5
May 24, 2024
The project was explained well. The work was done on schedule and very neatly. The crew was very friendly. We are very well pleased with the resul...
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The project was explained well. The work was done on schedule and very neatly. The crew was very friendly. We are very well pleased with the results. I would recommend them to anyone.
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5
May 14, 2024
I've used them twice. Easy to work with, quick service and excellent quality of work.
5
May 13, 2024
Great experience with Dry Otter as usual! Mike was very responsive and came out right away to assess the problem. I felt that the price was very fair...
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Great experience with Dry Otter as usual! Mike was very responsive and came out right away to assess the problem. I felt that the price was very fair. I definitely recommend Dry Otter for any foundation / basement issues.
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5
May 07, 2024
Ben and his team did a superb job! Everything went smooth from start to finish!
5
May 05, 2024
I had the best experience with this company. They showed up on time and completed the work quickly. Very professional and the best price out there. Fi...
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I had the best experience with this company. They showed up on time and completed the work quickly. Very professional and the best price out there. Final price was what was bid. It rained heavily last night and my basement stayed dry as a bone. Would definitely recommend!
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5
May 04, 2024
Wonderful company! Got the job done quickly and efficiently! We highly recommend Dry Otter Basement to anyone looking :)
5
May 01, 2024
I was impressed with the professionalism of the Dry Otter crew. Mine was a complicated fix but after 3 visits everything is dry. I appreciate the fact...
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I was impressed with the professionalism of the Dry Otter crew. Mine was a complicated fix but after 3 visits everything is dry. I appreciate the fact that they kept coming back until the issue was solved. Thanks Dry Otter.
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5
Apr 16, 2024
Very professional, did a great job. Good communication throughout. Would definitely recommend.
5
Apr 08, 2024
Dry otter was extremely understanding of our situation and went above and beyond. I would recommend this company to anyone they are honest and that is...
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Dry otter was extremely understanding of our situation and went above and beyond. I would recommend this company to anyone they are honest and that is one of the hardest things to find these days
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5
Apr 08, 2024
Dry Otter goes above and beyond for their clients, exceptional service and friendly staff. Highly recommend!
5
Apr 05, 2024
Great experience, good sales and service.
5
Mar 29, 2024
I had a very good experience with Dry Otter. The end price was what they quoted and, I think, very reasonable. The techs were very professional and le...
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I had a very good experience with Dry Otter. The end price was what they quoted and, I think, very reasonable. The techs were very professional and left my home has clean as they found it. I would highly recommend Dry Otter.
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5
Mar 29, 2024
5
Mar 29, 2024
5
Mar 26, 2024
They did a very nice job replacing three window wells.
5
Mar 19, 2024
Excellent service, thorough and trustworthy. I would recommend Dry Otter.
5
Mar 17, 2024
Water pump service has been outstanding. Kind, efficient. Great to. Work with
5
Mar 04, 2024
We had water issues and had Dry Otter come out and install drain tile around the interior of our basement. They came out and did a great job. Comple...
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We had water issues and had Dry Otter come out and install drain tile around the interior of our basement. They came out and did a great job. Completed the job in two days. Our home was a little dusty but expected. They did their best to keep it as clean as possible. Since we’ve had the system in place it has rained many times and looks like are water problems are in the past. Thank you Dry Otter!
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2
Feb 26, 2024
Seems good, However I feel like I should make it through a season before giving it a good rating so.... we will see. Check back in with me in a year o...
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Seems good, However I feel like I should make it through a season before giving it a good rating so.... we will see. Check back in with me in a year or so. Ill let you know.
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5
Feb 15, 2024
5
Feb 09, 2024
Our house was built in 1890 . Basement was always wet in spring and rainy weather. We now have a much improved and dryer basement thanks to Dry Otter ...
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Our house was built in 1890 . Basement was always wet in spring and rainy weather. We now have a much improved and dryer basement thanks to Dry Otter system and concrete floor repairs they did. Thanks Mike!
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5
Feb 09, 2024
Speedy service and job well done.
5
Feb 08, 2024
Have work with this company for 10 years now and service is top drawer
5
Feb 01, 2024
Mike did an awesome job a few months back.Do not hesitate to call!
5
Jan 30, 2024
Great job on our leaking basement wall. We will definitely call Dry Otter again if needed.
5
Jan 27, 2024
Be sure you're ready to take on any waterproofing issues this wet weather may bring! Partner with the team at Dry Otter! They are responsive, knowled...
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Be sure you're ready to take on any waterproofing issues this wet weather may bring! Partner with the team at Dry Otter! They are responsive, knowledgeable and professional. We have used them multiple times and each experience has been outstanding.
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5
Jan 22, 2024
Quick and responsive. Job was clearly explain and options were easy to understand. Final price was exactly as bid. Work was done professionally and on...
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Quick and responsive. Job was clearly explain and options were easy to understand. Final price was exactly as bid. Work was done professionally and on time.Had DryOtter redo a basement egress window. They came quickly to offer a bid, let us have all the time we needed to think, and when we decided they had use scheduled within two weeks. They even uncovered an unknown drain in the window well. Very happy with the experience.
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