2026-04-23T22:55:17.172Z

I would have liked to give a 5 star rating but just can't. I was told I would get a call back the next day, after my initial call, but had to call them the day after. Was told they would be here between 10:30am and 12:30. Got a message at 12:51 saying he was "en route" @ 12:51. Finally arrived at 1:45pm. I understand delays can happen but I would at least expect a call informing of the delay long before the agreed appointment time had expired. Just a little better communications would be nice. The actual service work was excellent. This in a honest and reliable company. They just need to focus on over communicating, under committing, and over delivering.

2026-04-17T15:29:49.320Z

CJ was great!

2026-04-14T16:50:09.590Z

Neil was on perfect schedule& finished on schedule. He explained what he was doing and the condition of my older AC unit. I appreciated his service.

2026-04-08T20:04:14.562Z

2026-04-08T02:15:23.534Z

Neal did a great job and contacted me to come early which worked well for me!

2026-04-08T01:00:05.994Z

2026-04-07T20:33:46.238Z

Neil was great! A real gentleman! He was super thorough. I’ve used other services over the years of owning my home, but Valley is the absolute best. Thanks, Neil!

2026-03-09T18:51:37.583Z

I am very pleased with the service and care that I received from Valley Comfort Heating & Air. My situation and loss of heat was unbelievably complicated because of PG&E. VCHA worked with me (and my electrician) every step of the way and provided me with incredible service. The techs were professional, well trained and knowledgeable, and left the areas of work spotless. Their after-hours and weekend response (when needed) was incredibly helpful as we navigated the install. I will be using them for all of my maintenance and know that if I have any questions, their office staff and management and technicians are there for me. Sonoma and Napa County are very fortunate to have this family owned business and personal care for our heating and cooling needs.