Kennedy Heights Dental
2025-11-21T00:23:38.033Z
I’ve been to Kennedy Heights Dental 2nd time now, and my experiences haven’t always been perfect. I previously left a low review because I was frustrated with a teeth-whitening appointment that felt unclear and left me unsure about the results. I wasn’t confident with the clinic after that visit.But today, I came back for my first ever dental filling, and the entire experience changed my perspective.Dr. Ahmed Juboori was incredibly thorough and made sure I understood every step before he started. He consistently checked on my comfort, explained what he was doing, and made the whole procedure feel safe and manageable. Ghazal, the dental hygienist, was just as professional; steady, reassuring, and gentle throughout the entire appointment. It made a huge difference, especially since it was my first filling.At the front desk, Chantal took the time to explain the whitening situation to me more clearly and even offered tips so I’d know what to expect in the future. That alone gave me a lot more clarity than I had before.Overall, today’s visit was quick, efficient, and genuinely reassuring. My trust in the clinic has been rebuilding, and I appreciate the effort the team made to give me a better, more informed experience. :)—————————————————————————-Kennedy Heights Dental ReviewI came because of their “teeth whitening for life” promotion which sounded amazing but turns out it’s not really “for life” or even available unless you first book cavity fillings or other treatments. You won’t even get it every appointment the doctor will tell you when it is okay to refill the teeth whitening. That’s not how it was explained on the phone when I confirmed. They told me they will give it to me on my appointment today. It feels like a carrot-and-stick tactic to get patients to spend more before honoring their own promo.When I tried to clarify, Ghazal was extremely rude and spoke to me like I was a toddler. Chantal at the front desk was also snippy and unhelpful.The only positives were Poojan, who did an excellent and thorough cleaning, and Dr. Ahmed, who was kind and professional.Overall, I left feeling misled and disrespected. They should be transparent about their promotions and train their front-desk staff to communicate with basic courtesy.