Reno Plumbing Doctor
2026-04-02T00:00:00.000Z
My water heater pilot went out last night around 9:00 pm, leaving me with no hot water. I called Reno Plumbing Doctor expecting to just leave a voicemail, but Mark answered the phone personally. He was friendly, listened to my situation, and said he could be at my house the next morning at 9:00 am. True to his word, he showed up right on time, diagnosed the 22-year-old unit, replaced the water heater and flue, and had the entire job finished by 2:00 pm, with hot water flowing again by 3:00 pm. The team was extremely courteous, polite, and professional the entire time. They took the time to explain everything they were doing and why it was necessary, which I really appreciated. They were very competitive on pricing, left the area spotless, and cleaned up thoroughly before leaving. This was truly amazing service from start to finish. Mark and Kai went above and beyond, and I will definitely be calling Reno Plumbing Doctor for all my future plumbing needs. Highly recommend!