The reviews for the business highlight a consistently positive experience with knowledgeable, friendly staff and excellent customer service. Customers appreciate the fair pricing, quality appliances, and seamless delivery and installation processes. A minor concern noted relates to delivery logistics in specific locations, suggesting a need for improved transport options. Overall, the service is highly recommended.
5
Apr 25, 2025
Great to work with.
5
Apr 24, 2025
Very happy with the appliances and the services! Highly recommend!
5
Apr 22, 2025
Your fixit man did a real good job of evening out my fridge door, thank you
5
Apr 22, 2025
5
Apr 21, 2025
5
Apr 18, 2025
5
Apr 17, 2025
It was good shopping experience and the delivery today was great. The guys were friendly and worked very hard to place my fridge . Thanks
5
Apr 14, 2025
SMS is amazing! Tristan came out to repair my dryer - quick, efficient but most of all, kind. Thanks so much for the great service!
5
Apr 10, 2025
I was pleased with the service of this store, everything went very well!Thank you
5
Apr 10, 2025
Variety of parts in this store , got the one i was looking for
5
Apr 10, 2025
5
Apr 08, 2025
This was for a pick up of my old washer and dryer. The person doing the pickup was extremely helpful and efficient getting the older appliances loaded...
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This was for a pick up of my old washer and dryer. The person doing the pickup was extremely helpful and efficient getting the older appliances loaded. We discussed a number of things including service calls. I would certainly call them if I had any issues I needed looked at.
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5
Apr 08, 2025
The staff are great! They are very helpful and knowledgeable.Great prices and excellent service.
5
Apr 08, 2025
Great and very fast service! The lady over the phone and the guy fixed my dryer all was great! Thank you
5
Apr 07, 2025
Thank you for everything! I’m sorry my plumber was late but otherwise you guys are great!!
5
Apr 06, 2025
The staff at the store were very nice and helpful. The store has a fantastic selection of appliances. I was able to buy all the appliances that I want...
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The staff at the store were very nice and helpful. The store has a fantastic selection of appliances. I was able to buy all the appliances that I wanted for my home renovations. The appliances are all in good shape at a great price! The delivery was on time and efficient.I highly recommend this store to anyone looking for great products and exceptional services!
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5
Apr 04, 2025
I’d been searching for appliance parts for a while and finally came across this shop. The gentleman who helped me truly understood what I needed, he t...
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I’d been searching for appliance parts for a while and finally came across this shop. The gentleman who helped me truly understood what I needed, he took the time to assemble the exact parts, which saved me hundreds of dollars. Highly recommend checking this place out if you're fixing any home appliances! Really curtiues and friendly staff.
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5
Apr 04, 2025
I want to thank Maryna for the fantastic experience with SMS today in Calgary! She was very helpful and patient and we got a good deal on a washer and...
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I want to thank Maryna for the fantastic experience with SMS today in Calgary! She was very helpful and patient and we got a good deal on a washer and dryer set - Thanks!
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5
Apr 04, 2025
Delivery was very smooth , the guys were friendly , knowledgeable, and did a great job . Looking forward to using the new appliances. Very happy !
5
Apr 04, 2025
They were very good at notifying you when they would be there, both the day before they would be here with the altimeter window of getting here & on t...
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They were very good at notifying you when they would be there, both the day before they would be here with the altimeter window of getting here & on the day of arrival 1/2 hr. before the got here. They were polite, on time, worked quickly & efficiently, put in my new dryer & hooked it up and made sure it was working. They also quickly got my old dryer out & loaded onto their truck.
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5
Apr 04, 2025
Super fast, friendly and knowledgeable service by Maryna. And a very good price for a new scratch and dent fridge.
5
Apr 02, 2025
Was fast and efficient
5
Apr 02, 2025
we got our dryer n washer here . fast service and very gud choices . they deliver n remove ur broken washer/dryer here . thank u SMS appliances . ur c...
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we got our dryer n washer here . fast service and very gud choices . they deliver n remove ur broken washer/dryer here . thank u SMS appliances . ur cool .
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5
Apr 02, 2025
I recently bought a washer and dryer from SMS Appliances in Calgary, and I’m so happy with my decision! I checked out places like Trail Appliances, Bo...
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I recently bought a washer and dryer from SMS Appliances in Calgary, and I’m so happy with my decision! I checked out places like Trail Appliances, Bowest Appliances, and Canadian Appliances, but SMS had the best prices by far. The staff was super friendly and really took the time to help me choose the right set. Delivery was quick and smooth, and I love that there’s a warranty on everything. Honestly, I couldn’t be more satisfied with my purchase, and I’ll definitely come back next time!
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5
Mar 24, 2025
Great to deal with. Very helpful with parts.
5
Mar 24, 2025
Great help had the little part i needed. And hooked me up!Thank you so much!!!
5
Mar 23, 2025
I'm a landlord and have properties throughout the city. So far in the past 3 months I've purchased a fridge, washer and dryer from SMS. Each time the...
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I'm a landlord and have properties throughout the city. So far in the past 3 months I've purchased a fridge, washer and dryer from SMS. Each time they direct me to exactly what I am looking for with excellent price on purchase, and install / delivery.Over the weekend one of my tenants let me know the fridge I purchased wasn't getting as cold as it was. So I booked a warranty call, the technician Yurri came out on time, went through the whole diagnostics and made sure it was working perfectly.Great service in store, in the field / service, great pricing. I'll be back for sure!
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5
Mar 21, 2025
Purchased a refurbished washer here. Saved a bundle and met some really nice people while there. I will be back and highly recommend this group if you...
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Purchased a refurbished washer here. Saved a bundle and met some really nice people while there. I will be back and highly recommend this group if your purchasing an appliance.
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5
Mar 21, 2025
Thanks to the two gentleman that delivered my new washer and dryer. The removal of the old appliances were difficult but they did an amazing job to ta...
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Thanks to the two gentleman that delivered my new washer and dryer. The removal of the old appliances were difficult but they did an amazing job to take them away. Thanks for all the hard work.
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5
Mar 20, 2025
These guys were on time efficient a very nice a quick way to go guys. 😊
5
Mar 18, 2025
5
Mar 17, 2025
Great service.Thank you.
5
Mar 17, 2025
I have been cooperating with this company for several years now and buy appliances at a good price and excellent quality. I recommend it to everyone. ...
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I have been cooperating with this company for several years now and buy appliances at a good price and excellent quality. I recommend it to everyone. They also have excellent appliances repair specialists.
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5
Mar 17, 2025
I had a great experience with SMS Appliances! The staff was very friendly, knowledgeable, and helped me choose the right appliance for my home. The pr...
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I had a great experience with SMS Appliances! The staff was very friendly, knowledgeable, and helped me choose the right appliance for my home. The prices were reasonable, and the delivery was fast and smooth. Everything works perfectly, and I’m very happy with my purchase. Highly recommend SMS Appliances to anyone looking for quality products and excellent service!
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5
Mar 17, 2025
I had a fantastic experience with SMS Appliances in Calgary! Their selection of appliances is top-notch, offering both quality and affordability. I re...
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I had a fantastic experience with SMS Appliances in Calgary! Their selection of appliances is top-notch, offering both quality and affordability. I recently purchased a fridge, and it has been performing flawlessly.What truly sets them apart is their outstanding customer service. The staff was knowledgeable, friendly, and went above and beyond to ensure I got the right product for my needs. The delivery was prompt, and the installation team was professional and efficient.If you’re looking for reliable appliances with great service to match, I highly recommend SMS Appliances. A well-deserved 5 stars!!!
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5
Mar 17, 2025
5
Mar 16, 2025
I had an excellent experience at SMS Appliances, all thanks to Kiril! He was incredibly helpful, took the time to understand what I needed, and made s...
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I had an excellent experience at SMS Appliances, all thanks to Kiril! He was incredibly helpful, took the time to understand what I needed, and made sure I got the perfect fridge at an amazing price. His professionalism and friendly attitude made the whole process smooth and enjoyable. If you’re shopping for appliances, I highly recommend checking out SMS Appliances and asking for Kiril—you won’t be disappointed!
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5
Mar 16, 2025
I had an amazing experience at SMS Appliances, thanks to Denis! He was incredibly helpful, knowledgeable, and patient while assisting me in-store. He ...
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I had an amazing experience at SMS Appliances, thanks to Denis! He was incredibly helpful, knowledgeable, and patient while assisting me in-store. He made the whole process smooth and stress-free. On top of that, I got a fantastic deal on one of the best refrigerators available. If you’re looking for great service and unbeatable prices, I highly recommend asking for Denis!
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5
Mar 15, 2025
Just had the dishwasher installed and haven't used it yet. The installer, Braden, was excellent. He did an awesome job.
5
Mar 14, 2025
The guys that delivered my fridge where polit and fast. I was a pleasure having them in my house.
5
Mar 14, 2025
Today we came to buy kitchen appliances and Maryna served us super well. They really have good service and good prices. We recommend them🤗
5
Mar 14, 2025
We had purchased a refurbished fridge/refrigerator and were very happy with the purchase. Very thankful to the two fellas that delivered the fridge, t...
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We had purchased a refurbished fridge/refrigerator and were very happy with the purchase. Very thankful to the two fellas that delivered the fridge, they were courteous, kind, and informative. It was a good experience. Thank you. SMS.
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5
Mar 07, 2025
Fast, skilled and clean. Great install
5
Mar 07, 2025
5
Mar 07, 2025
I was pleased with the staff and also with the store and there clean products. I am very happy with my purchase Heidi
5
Mar 05, 2025
We had an upright freezer delivered. The two gentlemen were quick, efficient and courteous. It was set up in basement in 7 minutes!
5
Mar 05, 2025
These 2 guys have delivered my 2nd fridge to me as the first one never worked properly. They are the best guys to have deliver any appliance.
5
Mar 03, 2025
Awesome
5
Feb 27, 2025
Great experience at sms found everything i was looking for and great priceSpecial thanks to Maryna for helpingWould definitely recommend
5
Feb 26, 2025
On time, fast and friendly
5
Feb 24, 2025
Great service, very knowledgeable movers bring the new fridge in and took the old one out, no hustle
5
Feb 24, 2025
My experience with SMS was great. The washer and dryer I wanted was shipped from Saskatoon and delivered to Calgary. The delivery team removed the ol...
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My experience with SMS was great. The washer and dryer I wanted was shipped from Saskatoon and delivered to Calgary. The delivery team removed the old unit and installed the new one. I will for sure use this business again for my appliance needs.
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3
Feb 23, 2025
5
Feb 23, 2025
Had my fridge fixed , very professional and timely and appreciate the professionalism !
5
Feb 20, 2025
5
Feb 19, 2025
Patrick is great. So polite. Gave me a great education and tips. Will phone and request him in the future. Thank you.
5
Feb 14, 2025
Delivery team was excellent, very professional and mindful of what they were doing. Kudos to them, much appreciated!
5
Feb 07, 2025
Highly recommend, i purchased a washer/dryer set and SMS delivered the very next morning. The delivery guys were awesome 👌
5
Feb 03, 2025
Needed a fridge. Went and looked around, no sales person following us which was great. Went back the next day and found what we wanted. It is refurbis...
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Needed a fridge. Went and looked around, no sales person following us which was great. Went back the next day and found what we wanted. It is refurbished but works great. Will go back if we need another appliance.
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5
Jan 31, 2025
Got on it fixing my dryerThx
5
Jan 30, 2025
Very nice service and good quality 👍🏻
5
Jan 30, 2025
Very helpful and kind helping out to get the best you want.
5
Jan 29, 2025
Friendly staff, excellent service l, great products. Highly recommend
5
Jan 22, 2025
I had an outstanding experience with the staff here! From the moment I walked in, it was clear they were incredibly knowledgeable and experienced in w...
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I had an outstanding experience with the staff here! From the moment I walked in, it was clear they were incredibly knowledgeable and experienced in what they do. They took the time to thoroughly explain everything and answered all of my questions with patience and clarity. On top of that, they were so friendly and welcoming, making the whole experience enjoyable. It’s rare to find a team that blends expertise with such a positive attitude, and I truly felt valued as a customer. Highly recommend!
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5
Jan 17, 2025
I bought a dryer in this store, I really liked the service and the affordable prices, it was delivered quickly, the couriers Andriy and Ivan helped br...
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I bought a dryer in this store, I really liked the service and the affordable prices, it was delivered quickly, the couriers Andriy and Ivan helped bring it home and connect it ☺️ thank you very much ☺️
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5
Jan 17, 2025
Great store with a good selection, special thanks to the delivery guys (Andriy and Ivan) for the fast delivery and for the professionally done work.
5
Jan 16, 2025
Thank you to the guys for the delivery, Ivan and Andriy. You do your job well.
5
Jan 16, 2025
I want to thank Andriy and Ivan for the great delivery of the washer and dryer! They brought everything quickly, carefully, and without any damage. Th...
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I want to thank Andriy and Ivan for the great delivery of the washer and dryer! They brought everything quickly, carefully, and without any damage. They also connected the machines and showed me how to use them. As a property owner, I really appreciate their careful work. I’m very happy with the service and highly recommend them!
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5
Jan 16, 2025
Хочу висловити своє велике задоволення від співпраці з компанією SMS Appliances! Я отримала високоякісне обслуговування на всіх етапах – від консульта...
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Хочу висловити своє велике задоволення від співпраці з компанією SMS Appliances! Я отримала високоякісне обслуговування на всіх етапах – від консультацій до доставки та встановлення техніки. Персонал дуже ввічливий, компетентний і завжди готовий допомогти. Придбана техніка працює бездоганно, а сервіс бездоганний. Дуже задоволена покупкою і обов'язково звертатимусь до них ще раз! Рекомендую!
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5
Jan 16, 2025
My fridge broke down and the same morning I was able to leave with a refurbished unit at a killer deal. Great customer service as well. I will definit...
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My fridge broke down and the same morning I was able to leave with a refurbished unit at a killer deal. Great customer service as well. I will definitely comeback for any appliance needs
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5
Jan 15, 2025
The store has a very large selection.
The delivery guys are great, they do their job very well.
4
Jan 14, 2025
.the oven wasn't rid of cleaning chemicals.toxic smell is overwhelming.conventional fan is covered with oven cleaner .how long does it take to remove ...
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.the oven wasn't rid of cleaning chemicals.toxic smell is overwhelming.conventional fan is covered with oven cleaner .how long does it take to remove the smell?
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5
Jan 13, 2025
Prompt courteous and clean service.
Thank you so very much.And I'll look forward to doing business with you in the future.
5
Jan 10, 2025
We had a dryer problem, no heat. Braedon from SMS came out and quickly diagnosed the issue. It was a burnt out connection to heating coil. The fix req...
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We had a dryer problem, no heat. Braedon from SMS came out and quickly diagnosed the issue. It was a burnt out connection to heating coil. The fix required a high heat connector that Braedon didn’t have. A couple of days passed and Braedon came back and with the right parts and got it all fixed up and running like new. I particularly liked that he took the time to make sure everything is as it should be before he left. I’m very satisfied with the service I’ve received from SMS.
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5
Jan 10, 2025
5
Jan 10, 2025
After visiting numerous appliance stores and home improvement stores I came across SMS Appliances online. They list their inventory with prices and pi...
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After visiting numerous appliance stores and home improvement stores I came across SMS Appliances online. They list their inventory with prices and pictures of the actual item. I was amazed by their pricing of Frigidaire appliances so it was an easy decision to buy from them. When we arrived there was no pressure sales, a warm welcome and when needed, information provided. I would HIGHLY recommend purchasing from SMS Appliances and will be coming back to buy from them again in the future!
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5
Jan 04, 2025
5
Dec 28, 2024
I will definitely buy from here in the future! They helped us get a refurbished fridge, and hauled the broken one I got on marketplace away. They were...
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I will definitely buy from here in the future! They helped us get a refurbished fridge, and hauled the broken one I got on marketplace away. They were so kind, and walked me through the best way to buy the appliance. Everything was so easy, and it is great to have a fridge that works!!!! :D
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5
Dec 26, 2024
I visited SMS Appliances in Calgary today on Boxing Day, and they had the best deals on kitchen appliance packs compared to other stores like Home Dep...
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I visited SMS Appliances in Calgary today on Boxing Day, and they had the best deals on kitchen appliance packs compared to other stores like Home Depot and Coast appliance. I was really impressed with their selection and prices! I made my purchase, and they scheduled my delivery for tomorrow, which is great. Even though I haven’t received my appliances yet, the customer service was excellent, and I’m excited to get everything delivered tomorrow. Highly recommend SMS Appliances for the best deals
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5
Dec 23, 2024
Fast, careful and knowledgeable.
5
Dec 23, 2024
Was looking for a washing machine without all the electronics. SMS had a good selection of used machines at reasonable prices with great service. Will...
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Was looking for a washing machine without all the electronics. SMS had a good selection of used machines at reasonable prices with great service. Will be back!
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5
Dec 20, 2024
Very friendly staff. Discounted our stove to accommodate the delivery price to Airdrie. Taking away our old stove and got a great deal. Very nice expe...
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Very friendly staff. Discounted our stove to accommodate the delivery price to Airdrie. Taking away our old stove and got a great deal. Very nice experience.
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5
Dec 16, 2024
The delivery men were very professional and took extra care with our appliances.
Hope in the office was very accommodating and helpful.
One thing I wo...
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The delivery men were very professional and took extra care with our appliances.
Hope in the office was very accommodating and helpful.
One thing I would note is the team in Medicine Hat needs more than a small truck to make deliveries, a cube truck would be much better.
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5
Dec 10, 2024
5
Dec 06, 2024
Bought our fridge, dishwasher and hand mixer from this store at a very good deal. Maryna helped us out on picking out the units that fit our needs and...
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Bought our fridge, dishwasher and hand mixer from this store at a very good deal. Maryna helped us out on picking out the units that fit our needs and wants. We even enjoyed strolling around looking for other appliances.Update on the purchase,Kodus to Andrii for the timely delivery of the fridge!Also, Alex has just installed our dishwasher in a jiffy and even answered our questions about the maintenance of the unit.Overall! excellent transaction from this shop! Wonderful and efficient staff. Good communication too!
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5
Dec 02, 2024
Lots of items in stock. Helpful staff.
Thanks!
5
Nov 27, 2024
When we where unable to open the Stove door because of a faulty high temp switch i asked for a new one. I was told the part has to be ordered and it w...
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When we where unable to open the Stove door because of a faulty high temp switch i asked for a new one. I was told the part has to be ordered and it will take a few Days. But the Lady on the front Desk offered to check with there Tech and found a used substitute for NO CHARGE. I installed the Sensor and it works perfectly.
Thank you very much i can highly recommend there service.
Alex
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5
Nov 25, 2024
Excellent service!! Fast delivery! Very friendly!
5
Nov 22, 2024
Showed up on time. Promised to return next day and work was done efficiently. Our problem was resolved.
5
Nov 21, 2024
I highly recommend SMS Appliances! Over the past six months, I have purchased multiple appliances from them for two houses, and each experience has be...
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I highly recommend SMS Appliances! Over the past six months, I have purchased multiple appliances from them for two houses, and each experience has been exceptional. From start to finish, their team is incredibly professional, helpful, and an absolute pleasure to work with. They make the entire process seamless and stress-free, which is rare in today’s market. The quality of their products is outstanding, and their prices are unbeatable, offering amazing value for money.
Yullia, Maryna, and Andrii deserve special recognition for their outstanding support.
It’s heartening to see a small business like SMS Appliances thrive by delivering such remarkable deals without compromising on service quality. Their staff is knowledgeable, friendly, and always willing to go the extra mile to ensure customer satisfaction.
What truly sets them apart is their commitment to excellence—every interaction feels personalized, and they genuinely care about meeting your needs. It’s refreshing to find a company that combines professionalism with such a supportive and approachable attitude.
If you’re in the market for appliances, SMS Appliances is the place to go. They’ve certainly earned my trust and loyalty, and I look forward to working with them again in the future. Thank you, SMS Appliances, for setting such a high standard in the industry!
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5
Nov 19, 2024
Excellent Service Thank you
5
Nov 17, 2024
Great experience buying appliances here. Very reasonable price and great quality of appliances as well. Must recommend.
5
Nov 16, 2024
Maryna proved very helpful to direct us to the model best suited for us. Removal, delivery and installation was included in the quote with quick deliv...
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Maryna proved very helpful to direct us to the model best suited for us. Removal, delivery and installation was included in the quote with quick delivery.
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5
Nov 15, 2024
Very friendly and clean store. Staff was attentive and knowledgeable. We were very happy with our dryer and will be back. Plus lots a selection if you...
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Very friendly and clean store. Staff was attentive and knowledgeable. We were very happy with our dryer and will be back. Plus lots a selection if you need a new appliance.
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5
Nov 14, 2024
Great place to get appliances! Amazing service and great people!!! 1000% recommended!! Yulia was a great help!
5
Nov 13, 2024
I was looking for a part for my stove and found it at Sms Appliances. Great service from Julia!
5
Nov 13, 2024
Wonderful service with reasonable prices on appliances. Overall great experience.
5
Nov 09, 2024
It's been a long time since I've seen such a service as it befits to beat everywhere (everything for customers) ... the store has a large and wide sel...
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It's been a long time since I've seen such a service as it befits to beat everywhere (everything for customers) ... the store has a large and wide selection of kitchen appliances and electronic attributes (stove, refrigerators, dishwashers, etc.), a large selection of manufacturers companies as well as a good price range. Sellers in the store are well-versed in the desires, needs and choice of customers, also, desired to provide technical advice (what has almost disappeared from today's service). Thanks to this store, I updated my kitchen, and I advised to my friends (they look after new things) I also recommend everyone to visit this store in order to update the kitchen appliances.
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5
Oct 30, 2024
Contacted them through a Facebook add and they were super helpful through messaging. I didn't want to travel to South from North and not find anything...
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Contacted them through a Facebook add and they were super helpful through messaging. I didn't want to travel to South from North and not find anything, but they were very helpful and when I showed up everything was ready to go and I just needed to make a payment. Items were as described.
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