I'm a landlord and have properties throughout the city. So far in the past 3 months I've purchased a fridge, washer and dryer from SMS. Each time they direct me to exactly what I am looking for with excellent price on purchase, and install / delivery.Over the weekend one of my tenants let me know the fridge I purchased wasn't getting as cold as it was. So I booked a warranty call, the technician Yurri came out on time, went through the whole diagnostics and made sure it was working perfectly.Great service in store, in the field / service, great pricing. I'll be back for sure! Less

Purchased a refurbished washer here. Saved a bundle and met some really nice people while there. I will be back and highly recommend this group if your purchasing an appliance. Less

Thanks to the two gentleman that delivered my new washer and dryer. The removal of the old appliances were difficult but they did an amazing job to take them away. Thanks for all the hard work. Less

I have been cooperating with this company for several years now and buy appliances at a good price and excellent quality. I recommend it to everyone. They also have excellent appliances repair specialists. Less

I had a great experience with SMS Appliances! The staff was very friendly, knowledgeable, and helped me choose the right appliance for my home. The prices were reasonable, and the delivery was fast and smooth. Everything works perfectly, and I’m very happy with my purchase. Highly recommend SMS Appliances to anyone looking for quality products and excellent service! Less

I had a fantastic experience with SMS Appliances in Calgary! Their selection of appliances is top-notch, offering both quality and affordability. I recently purchased a fridge, and it has been performing flawlessly.What truly sets them apart is their outstanding customer service. The staff was knowledgeable, friendly, and went above and beyond to ensure I got the right product for my needs. The delivery was prompt, and the installation team was professional and efficient.If you’re looking for reliable appliances with great service to match, I highly recommend SMS Appliances. A well-deserved 5 stars!!! Less

I had an excellent experience at SMS Appliances, all thanks to Kiril! He was incredibly helpful, took the time to understand what I needed, and made sure I got the perfect fridge at an amazing price. His professionalism and friendly attitude made the whole process smooth and enjoyable. If you’re shopping for appliances, I highly recommend checking out SMS Appliances and asking for Kiril—you won’t be disappointed! Less

I had an amazing experience at SMS Appliances, thanks to Denis! He was incredibly helpful, knowledgeable, and patient while assisting me in-store. He made the whole process smooth and stress-free. On top of that, I got a fantastic deal on one of the best refrigerators available. If you’re looking for great service and unbeatable prices, I highly recommend asking for Denis! Less

We had purchased a refurbished fridge/refrigerator and were very happy with the purchase. Very thankful to the two fellas that delivered the fridge, they were courteous, kind, and informative. It was a good experience. Thank you. SMS. Less

My experience with SMS was great. The washer and dryer I wanted was shipped from Saskatoon and delivered to Calgary. The delivery team removed the old unit and installed the new one. I will for sure use this business again for my appliance needs. Less

Needed a fridge. Went and looked around, no sales person following us which was great. Went back the next day and found what we wanted. It is refurbished but works great. Will go back if we need another appliance. Less

I had an outstanding experience with the staff here! From the moment I walked in, it was clear they were incredibly knowledgeable and experienced in what they do. They took the time to thoroughly explain everything and answered all of my questions with patience and clarity. On top of that, they were so friendly and welcoming, making the whole experience enjoyable. It’s rare to find a team that blends expertise with such a positive attitude, and I truly felt valued as a customer. Highly recommend! Less

I bought a dryer in this store, I really liked the service and the affordable prices, it was delivered quickly, the couriers Andriy and Ivan helped bring it home and connect it ☺️ thank you very much ☺️ Less

I want to thank Andriy and Ivan for the great delivery of the washer and dryer! They brought everything quickly, carefully, and without any damage. They also connected the machines and showed me how to use them. As a property owner, I really appreciate their careful work. I’m very happy with the service and highly recommend them! Less

Хочу висловити своє велике задоволення від співпраці з компанією SMS Appliances! Я отримала високоякісне обслуговування на всіх етапах – від консультацій до доставки та встановлення техніки. Персонал дуже ввічливий, компетентний і завжди готовий допомогти. Придбана техніка працює бездоганно, а сервіс бездоганний. Дуже задоволена покупкою і обов'язково звертатимусь до них ще раз! Рекомендую! Less

My fridge broke down and the same morning I was able to leave with a refurbished unit at a killer deal. Great customer service as well. I will definitely comeback for any appliance needs Less

.the oven wasn't rid of cleaning chemicals.toxic smell is overwhelming.conventional fan is covered with oven cleaner .how long does it take to remove the smell? Less

We had a dryer problem, no heat. Braedon from SMS came out and quickly diagnosed the issue. It was a burnt out connection to heating coil. The fix required a high heat connector that Braedon didn’t have. A couple of days passed and Braedon came back and with the right parts and got it all fixed up and running like new. I particularly liked that he took the time to make sure everything is as it should be before he left. I’m very satisfied with the service I’ve received from SMS. Less

After visiting numerous appliance stores and home improvement stores I came across SMS Appliances online. They list their inventory with prices and pictures of the actual item. I was amazed by their pricing of Frigidaire appliances so it was an easy decision to buy from them. When we arrived there was no pressure sales, a warm welcome and when needed, information provided. I would HIGHLY recommend purchasing from SMS Appliances and will be coming back to buy from them again in the future! Less

I will definitely buy from here in the future! They helped us get a refurbished fridge, and hauled the broken one I got on marketplace away. They were so kind, and walked me through the best way to buy the appliance. Everything was so easy, and it is great to have a fridge that works!!!! :D Less

I visited SMS Appliances in Calgary today on Boxing Day, and they had the best deals on kitchen appliance packs compared to other stores like Home Depot and Coast appliance. I was really impressed with their selection and prices! I made my purchase, and they scheduled my delivery for tomorrow, which is great. Even though I haven’t received my appliances yet, the customer service was excellent, and I’m excited to get everything delivered tomorrow. Highly recommend SMS Appliances for the best deals Less

Was looking for a washing machine without all the electronics. SMS had a good selection of used machines at reasonable prices with great service. Will be back! Less

Very friendly staff. Discounted our stove to accommodate the delivery price to Airdrie. Taking away our old stove and got a great deal. Very nice experience. Less

The delivery men were very professional and took extra care with our appliances. Hope in the office was very accommodating and helpful. One thing I would note is the team in Medicine Hat needs more than a small truck to make deliveries, a cube truck would be much better. Less

Bought our fridge, dishwasher and hand mixer from this store at a very good deal. Maryna helped us out on picking out the units that fit our needs and wants. We even enjoyed strolling around looking for other appliances.Update on the purchase,Kodus to Andrii for the timely delivery of the fridge!Also, Alex has just installed our dishwasher in a jiffy and even answered our questions about the maintenance of the unit.Overall! excellent transaction from this shop! Wonderful and efficient staff. Good communication too! Less

When we where unable to open the Stove door because of a faulty high temp switch i asked for a new one. I was told the part has to be ordered and it will take a few Days. But the Lady on the front Desk offered to check with there Tech and found a used substitute for NO CHARGE. I installed the Sensor and it works perfectly. Thank you very much i can highly recommend there service. Alex Less

I highly recommend SMS Appliances! Over the past six months, I have purchased multiple appliances from them for two houses, and each experience has been exceptional. From start to finish, their team is incredibly professional, helpful, and an absolute pleasure to work with. They make the entire process seamless and stress-free, which is rare in today’s market. The quality of their products is outstanding, and their prices are unbeatable, offering amazing value for money. Yullia, Maryna, and Andrii deserve special recognition for their outstanding support. It’s heartening to see a small business like SMS Appliances thrive by delivering such remarkable deals without compromising on service quality. Their staff is knowledgeable, friendly, and always willing to go the extra mile to ensure customer satisfaction. What truly sets them apart is their commitment to excellence—every interaction feels personalized, and they genuinely care about meeting your needs. It’s refreshing to find a company that combines professionalism with such a supportive and approachable attitude. If you’re in the market for appliances, SMS Appliances is the place to go. They’ve certainly earned my trust and loyalty, and I look forward to working with them again in the future. Thank you, SMS Appliances, for setting such a high standard in the industry! Less

Maryna proved very helpful to direct us to the model best suited for us. Removal, delivery and installation was included in the quote with quick delivery. Less

Very friendly and clean store. Staff was attentive and knowledgeable. We were very happy with our dryer and will be back. Plus lots a selection if you need a new appliance. Less

It's been a long time since I've seen such a service as it befits to beat everywhere (everything for customers) ... the store has a large and wide selection of kitchen appliances and electronic attributes (stove, refrigerators, dishwashers, etc.), a large selection of manufacturers companies as well as a good price range. Sellers in the store are well-versed in the desires, needs and choice of customers, also, desired to provide technical advice (what has almost disappeared from today's service). Thanks to this store, I updated my kitchen, and I advised to my friends (they look after new things) I also recommend everyone to visit this store in order to update the kitchen appliances. Less

Contacted them through a Facebook add and they were super helpful through messaging. I didn't want to travel to South from North and not find anything, but they were very helpful and when I showed up everything was ready to go and I just needed to make a payment. Items were as described. Less

I’ve purchased multiple appliances from SMS. Their warranty, pricing and customer service always has me coming back. An absolute pleasure to do business with, 11/10 would recommend! Less

Sales lady Julia was excellent, well versed and pleasant to deal. Technician explained pros and cons on the appliance I purchased and was very knowledgeable. Great staff. Less

I had an outstanding experience at the Calgary location, thanks to Marina and the whole team. Her knowledge and kindness made all the difference as she patiently answered my many questions. I had Marina on “speed dial” for the entire time from purchase to delivery and she was super patient and addressed all my concerns right away. The delivery by Andrii and Ivan was equally impressive—they kept me informed about the delivery time and were very professional. The entire process was smooth, and I truly appreciate the exceptional service. I will definitely be recommending this place to all my friends. It's the best spot for buying appliances, and I won't shop anywhere else! Less

We bought the fridge with this company ( open box). I would like to recommend this company: the seller is very knowledgeable about her work and competent ,Delivery was excellent, fast , the guys brought everything carefully 👍,; guaranty service was amazing , this guy gives us advice how we should use it and change the broken devices perfect. Less

Very happy with my washer I got here, it was from 2019 and works perfectly well. It was a decent price, and the delivery, set up and removal of old washer meant alot to me. I am a happy customer and the service of the sales lady was fabulous. Thankyou Less

I had the pleasure of using SMS appliances for a service call this morning. The serviceman was prompt and professional and was able to fix my refrigerator after taking time to figure out the issue. SMS appliances provided excellent service starting with the friendly front end staff, booking my appointment and pleasant reminders. I will definitely continue to use their services and highly recommend them. Less

Enjoyed the shopping experience. Sales lady was great.But they lost stars due to delivery.The guys not only didn’t communicate but at the end when I asked why they won’t hook up water to the fridge he said because it was missing the pipe so they couldn’t.We were told all the tubing would be included.So I had to go out and source the pipe and attach everything myself.Not something I was wanting to do.Fridge door is also making squeaky noises it wasn’t when we looked at it. Less

I recently visited Coast Appliances and Trail Appliances, hoping to find a new appliance, but unfortunately, I couldn’t find what I was looking for. Plus, their prices didn’t quite fit my budget. Then I decided to check out SMS Appliances, and it was a game changer! Not only did they have a much better selection, but their prices and deals were way more competitive. Everything was top-notch – from the quality of the products to the service. The staff was super friendly and helped me pick out exactly what I needed. I highly recommend SMS Appliances if you’re looking for great prices and fantastic customer service! Less

As I was shopping at Rona and Home Depot I came across stranger who was also shopping for appliances, then we started chatting and I got to find out about sms appliances and how much saving u get from just an open boxes items. I arrived this morning and met with Yulia and her customer services skills at 9am in the on point, she explained the whole process and how we are getting warranty parts and labors are included. Setup, delivery, haul away and everything was thoroughly explained. We did a quick google search on the model of the fridge and it was about $400 in saving and that goes a long long way and make a customer feel with their shipping experiences. All the places that I have looked around from Rona to Home Depot , sms appliances was by far the easiest shopping experience with fast delivery time .. nothing like so many conditions given to customer about delivery i.e. we dot so this we do disconnect that and all the endless conditions. Thank you Yulia and Sms appliances Less

Yuliia was great! Her customer service was amazing, she spent a lot of time with us and educated us on the different brands. Ultimately, she gave us the best deal! Highly recommend! Less

Отличный магазин и доступные цены! Посещаем его с мужем. Отдельная благодарность, консультанту Марине. Отзывчивость и внимательность а главное, знания. Большое спасибо ❤️ Less