PBS Carpentry
2026-03-09T08:49:28.820Z
PBS fixed a significant water leak and structural issues on our front porch. The team was responsive and the roof repair work was done professionally.However, there was some confusion during the project. The original quote stated certain work would be completed, but once they opened up the structure and found additional damage, the scope changed. While I understand unexpected issues arise in renovation work, the communication about these changes could have been clearer - I received a phone call during my lunch break explaining the situation, but didn't fully understand what it meant for the final outcome until the work was complete.The final result is functional and the leak is fixed, which was the main goal. The price increased due to additional structural work that wasn't visible during the initial assessment.If you hire PBS, I'd recommend:- Getting very detailed written quotes- Asking for revised written quotes if scope changes- Making sure you fully understand any variations before they proceedThe work quality is good, just make sure communication is crystal clear from the start.