I just used Box Pack for my move and they were awesome! The team showed up on time, were super professional, and took great care of all my stuff. From the first quote to the last box being delivered, everything went smoothly. The movers were really friendly and efficient, and made the whole process way less stressful. If you're looking for movers, I highly recommend Box Pack! Less

Great company to work with! Rich, the owner, if very hands on and walks you through the entire move, including loading the truck! Moving to a different state is not an easy task, there were no worries or problems. Thank you to Rich and his team! Less

Just moved my baby grand piano from storage to a house. Rich was great to work with getting this set up on short notice on a weekend. Communicated promptly and clearly. Price was right on his quote, even though I forget to mention a couple of steps at the house. Mat was awesome as well. Both very friendly, prompt, professional, knowledgeable about moving a piano. Had good equipment. All went very smoothly. Would highly recommend for any move. I will use them again. Less

We won’t be hiring this company for future moves. The movers arrived, and most of them smelled strongly of marijuana, despite their attempts to cover it with cologne. We’re not overly strict about these things, but our daughter has chronic lung disease, and we don’t allow anyone in our home who’s been smoking that day, it's just unprofessional.The issues didn’t stop there. Rich informed my wife that he’d made an error in the original quote and left out the drivers, adding a $2,000 charge to the invoice.While we were trying to sell a few items at the last minute, some movers lingered, asking about free stuff. We told them not to pack a broken Sun Joe sprayer, which they took—fair enough—but they also grabbed a folding chair we didn’t authorize. We only realized it was missing later, as it had been next to the sprayer.Then there was another $1,600 fee for extra workers, since they needed more help to finish by Friday.They wrapped up the packing by Friday but then took Saturday off, which left us wondering why the rush was necessary. In the end, we faced a 15% up-charge.Rich assured us the trucks would be stored in a “secure facility” overnight. That turned out to be a Best Western and an apartment complex—not exactly what we had in mind. We had AirTags packed with our belongings and could see where they were parked.The unloading process was just as frustrating. We were told the same crew would handle both packing and unloading, but only Rich and one other guy (who left early) showed up—the rest were local hires. The hardware was a mess; nuts and bolts for the crib, tables, and beds weren’t kept with the furniture, so not everything got assembled. We’re still searching for the missing pieces. By the end, we felt pressed for time and had to arrange for one of the local crew members to return the next day. We told Rich, who agreed to handle it, but he didn’t pass that along. The guy thought he wouldn’t get paid unless we covered it ourselves. We clarified that Rich was responsible, not us. When we called Rich, he said, “Oh, he doesn’t think I’m going to pay? Even better.” I asked him to call the guy and sort it out, which he did. The mover returned with his wife, who was pleasant but didn’t help much. After hours of missing hardware and partially assembled furniture, the job was finished. Since then, we’ve noticed broken vases, damaged furniture, and more missing parts.Rich called to check in about our experience. We explained the problems, and he acknowledged them but took no responsibility. “Yeah, I’m not happy they didn’t pack the hardware with the furniture.” “I didn’t like that they smelled like smoke either.” It was disappointing. We’d recommend looking elsewhere for a smoother moving experience. Less

I ended up not needing moving services, but all of my interactions with Box Pack 'n Move were respectful, honest, down to earth and kind. They also respected my 'no', which speaks volumes of their character. Will definitely keep them in mind for future calls, 100% good guys. Less