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Dempsey CDJR Plano
+16305526281
1000 Walter Payton Memorial Hwy
Plano
Illinois
US
60545
https://msgsndr-private.storage.googleapis.com/locationPhotos/4289fec6-2619-49ac-b5cd-e8a677cb8df3.png
Dempsey CDJR Plano
+16305526281
1000 Walter Payton Memorial Hwy Plano Illinois 60545 US
4.90
691
What our Customers Are Saying About Us
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AI Summary
Customers consistently praise a friendly, no-pressure sales experience and many report excellent parts and service interactions, with staff described as caring and transparent. However, recurring complaints cite inconsistent service quality, poor responsiveness (unreturned calls/emails), repair failures, and occasional paperwork or safety issues, indicating gaps in processes and communication.
Dempsey CDJR Plano
5
5
1
Lucia Martin
2026-09-12T17:52:41.862Z
I had a great experience at Dempsey Dodge of Plano! Very professional and knowledgeable staff! You’re in good hands with Dempsey Dodge!
Sep 12, 2026
I had a great experience at Dempsey Dodge of Plano! Very professional and knowledgeable staff! You’re in good hands with Dempsey Dodge!
LMLucia Martin
Dempsey CDJR Plano
5
5
1
Jimmy L.
2026-09-01T17:50:01.191Z
I recently purchased a Ram 1500 Bighorn from Dempsey CJDR. The experience was great from start to finish. I wanted to test drive both engine options and they seamlessly facilitated that. At the time they didn’t have the specific options I wanted in a Ram on the lot. Josh the Sales Manager and I located the specific truck I wanted at another dealer in Chicago. Josh starting working out a dealer trade that night and the truck was in the lot 2 days later and then in my garage a day after that. Josh the sales manager, John our salesman and London our finance guy made the whole process seamless and less stressful. We even had several great conversations with the man himself Tom Dempsey. I recommend working with this dealer for your next purchase. Also, ask about the non reciprocal tax rate for Kendall County!
Sep 01, 2026
I recently purchased a Ram 1500 Bighorn from Dempsey CJDR. The experience was great from start to finish. I wanted to test drive both engine options... More
JLJimmy L.
Dempsey CDJR Plano
5
5
1
Paul Weaver
2026-08-14T23:11:43.747Z
Very relaxed staff and absolutely no pressure at all. The whole process was easy and transparent. Highly recommended!!!It’s quiet and no hustle and bustle like in the city or big suburbs.
Aug 14, 2026
Very relaxed staff and absolutely no pressure at all. The whole process was easy and transparent. Highly recommended!!!It’s quiet and no hustle and ... More
PWPaul Weaver
Dempsey CDJR Plano
5
5
1
Justin Hamilton 30
2026-08-09T18:25:25.004Z
Bought a ram truck off Dempsey it was a amazing experience went in there and met Steve and got straight to the point with amazing service and great process of buying very smooth and stress free and all the staff was very helpful and friendly I’m very happy with the truck and really appreciate how well the process went I would definitely come to this dealer if anyone looking for a new or used car, great experience all around!
Aug 09, 2026
Bought a ram truck off Dempsey it was a amazing experience went in there and met Steve and got straight to the point with amazing service and great pr... More
JHJustin Hamilton 30
Dempsey CDJR Plano
5
5
1
Tamra Janes
2026-07-23T21:08:15.268Z
I want to that the service for calling me back for making a bad situation with a phone call call better, she took her time explained everything about the warranty Over the young man that thought it was okay to hang up on me. She offered to make appointment to help but I still declined. But greatly appreciated the offer and her time
Jul 23, 2026
I want to that the service for calling me back for making a bad situation with a phone call call better, she took her time explained everything about ... More
TJTamra Janes
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