2026-03-18T15:57:43.731Z

Tom is the best. Affordable pricing. Listens to your needs. Personable,professional,has great suggestions. Had an issue and within a day,resolved the problem. Shows up on time, clean and tidy,loves dogs! Small business owner. Would absolutely refer him to friends,and I have. Will use Shutter factory again for my other windows. Thanks Tom! May not show it, but huge difference in my bedroom. Love it!

2026-03-17T17:23:25.114Z

I cannot recommend The Shutter Factory enough. Tom was professional, extremely knowledgeable and honest throughout the entire process. He was quite experienced too. He never once tried to upsell any of his products and made the process easy and enjoyable. I would recommend him, Emily and the company again and again!

2026-03-13T15:33:33.708Z

Everything perfect since my initial inquiry through their website. Tom is an amazing person and highly skilled professional, he setup the visit in few days, show up on time, has taken all the measurement and guided us the selection of the best shutters for our home, considering we know nothing about them. He estimated between 6 to 8 week delivery and exactly on week 7 Emily called to schedule the installation. He completed it in around 1hr despite he scheduled with margin for 4hrs. Simply perfect, I highly recommend Tom and Emily for your next shutter job!

2026-03-10T16:09:29.710Z

Tom and Will are very good at what they do. Emily was very responsive with the administration process and also a great help during the installation. We absolutely LOVE both our inside and outside shades. Very high quality materials and a perfect insulation. This experience and the products are worth every penny! We would use them again without hesitation. Thanks to all. G&KC.