2026-11-05T15:49:43.151Z

Justin and his team are extremely thorough, knowledgeable, transparent, and share video with audio of every inspection and maintenance recommendation. They took care of my high-mileage 2017 GMC SIERRA and back up their repairs with 36K mile guarantee. They share and take photo of every replacement part. They won't pressure you into making a repair or maintenance recommendation by using "sky-is-falling" scare tactics. They sought discounts with their vendors if there are expensive parts involved in authorized repairs. Highly recommend using Forged for their bumper to bumper services. Services that Forged completed on my vehicle: Diagnostics, Engine Mount Replacement, Replace Both Rear Oxygen Sensors, Replace Spark Plugs, Replace Ignition Wire Set, Fuel Injection Service, Replace Stabilizer Bar Control Link, Rear Differential Service, Replace Vacuum Brake Booster Pump

2026-10-12T21:51:12.179Z

I took my car in for an odd sound that it was making and they were quick to assess multiple issues that were wrong with the vehicle and explain them to me in detail. They were explaining everything to me in a way that showed they were genuinely concerned about the state of my vehicle as well as my safety driving it and what I would be able to afford at the moment.When you come in with an issue, they see you as an actual person and not just someone paying a service. They truly care about the people they’re servicing. Having a free shuttle ride home is also a great service that I appreciated.This shop is quick, detailed, charges a fair price, and has amazing customer service. They get 10 out of 5 stars for all they offer!

2026-10-02T16:45:30.336Z

If I could give this shop 10 stars, I would! Formerly Safe Auto Repair, it is now under new ownership as Forged Auto and Diesel Repair, and Justin and his team deserve recognition for the quality and care they bring to their work.Justin, the owner, is kind, helpful, and committed to doing the job right. Fair pricing, quality repairs, and attention to detail—that’s what makes this shop stand out. The focus is on fixing your vehicle correctly the first time and giving you confidence in the work.Jamie, the service advisor, is outstanding! Professional, knowledgeable, and helpful, Jamie takes the time to explain things clearly, answer questions, and make people feel welcome and respected. That level of communication makes a real difference.Together, they are building a shop where honesty, dignity, and respect are part of the service. You can see the pride they take in both their work and how they treat people. Highly recommend Forged Auto and Diesel Repair—Justin, Jamie, and the team are doing an amazing job!

2026-08-07T18:36:06.888Z

Thank you for customer service exp

2026-07-28T21:50:50.384Z

Great price’s wonderful services!!!! Elsy was super helpful and the mechanics are all top notch. Thank you again. This is my car maintenance ship 100%

2026-07-28T18:55:25.108Z

Elsy was very friendly and helpful! Will use them again!

2026-07-24T21:25:46.108Z

Fantastic job by Elsy at safe auto repair. And the rest of the staff. Really liked the shuttle service and full diagnostic with link and pictures. Picked up the car they fixed and dropped off my truck.

2026-07-24T19:03:48.099Z

Big thank you to Elsy and the technician Kevin we came for an oil change and left with a great experience and smile! She helped us understand what mileage we should be returning for standard maintenance and they even took us outside so I could see which fluids needed changing and their quality glad to know there’s people out there who can show you the work and you don’t feel like you’re getting everything thrown at you that your car needs fixing they even broke down immediate attention and what needed attention in the future. Yall have definitely earned a customer for life !!🤟🏻

2026-07-21T22:24:57.922Z

Did good job. 😀

2026-07-14T21:31:42.094Z

Elsy was very helpful. Great customer service.

2026-07-14T16:52:32.300Z

Elsy was a great person got me looked at quick fast and in a hurry.

2026-07-13T20:31:32.293Z

Safe Auto Repair in La Porte is run by a very helpful and honest team! Luis let me know that the repairs I needed were actually covered under my dealership's warranty and recommended that I take it there instead of paying out of pocket. He could have easily done the work himself and charged me, but instead he was completely honest and saved me a lot of money.

2026-06-27T00:33:55.041Z

Safe Auto Repair has taken care of my vehicle needs more than once.I will always bring my vehicle to their shop for repairs. I am very pleased with their services

2026-06-19T21:03:03.935Z

Elsy helped out a lot and eased our mind with all the repairs needed for my vehicle. Great customer service.

2026-06-17T22:43:24.968Z

Elsi was super helpful. I am in town on vacation with my kids and they got me in and out fast. Prices are very fair. Great service all the way around.

2026-06-15T00:58:30.737Z

Shelby and Elsy are so amazing. Safe auto repair is for sure a place I would recommend. Please make sure to keep these ladies there for being so amazing and informing!!! Love the snacks too.

2026-06-15T00:57:26.501Z

This repair shop has the best service ever! Thanks to Shelby and Elsy they treated me so good and treated my Mustang good! Thanks yall so much

2026-06-07T23:38:04.759Z

The service provided was excellent! Had an issue with the engine mount on my 1996 celica and got a fair price to swap out the engine and transmission mount that completely fixed the problem. Shelby and Elcy provided great customer service along the process, and Samuel the mechanic did awesome work on the car. 10/10 service with great pricing definitely recommend

2026-06-06T00:59:06.386Z

I am very happy with the service I received at Safe Hour Repair in La Porte. I especially want to highlight one mechanic, Kevin Castro, who recommended several things when I first came in, which is why I returned for the repair. During that service, he also took care of an additional repair I needed, at no extra cost. I really appreciate the customer care they provide at Safe Hour Repair La Porte. I am very grateful for the attention they give to their customers and the service they provide to everyone.

2026-06-05T21:19:16.799Z

Elsy and Jasmine helped me out with my car they are so friendly and so nice even over the phone I just went in for an oil change and the communicated to me which parts of my vehicle will soon be needing maintenance and what needed to be fixed right away ! They even took me to the back so I can visibly see it ! I will say they have definitely earned my trust knowing I didn’t know anything about cars they tried their best to explain what the parts do and how not fixing them could negatively affect my vehicle. Safe to say I am coming back !!

2026-06-05T18:54:05.135Z

Elsy and Jasmine were great! I went in for an oil change and they made me feel welcome and kept me updated through the whole process. They did have to order in my oil but it arrived very quickly and made no delay to my appointment! Very satisfied and will be recommending to everyone I can!

2026-06-04T21:49:01.624Z

Jasmin is great! I was sitting in the waiting room and seen her handle numerous phone calls, while still helping out a customer, that in my opinion was challenging. She did it with grace. You can tell she has a lot on her plate but still manages her Kool and stays professional and kind. Yall are lucky to actually have her as a face of the store. She deserves a raise.

2026-05-29T19:18:07.627Z

Amazing service! They walk me through step by step and even provided a shuttle ride everyday I needed one. Else and Shelby are such amazing ladies to work with. Don’t hesitate, runnnnnnnnnn!!!

2026-05-21T03:11:00.247Z

I am very happy with the service Shelby and Elsy gave me. They were knowledgeable and kept me updated. I will continue to bring my vehicles to them for any and all services.

2026-05-20T16:58:46.290Z

I highly recommend Safe Auto Repair (SAR). I bring my vehicles along with my daughter's and grandson's cars in for any mechanical concerns and I am always satisfied with the quality service and fair pricing. I appreciate the phone updates they offer on vehicle service and any problem discovery from their inspection. Friendly staff. This is my to go place for all my vehicles, I hope you make it yours, you won't be disappointed.I have to add my experience from my last visit when I took my daughter's car in for an oil change and check engine light diagnostic. It turned out that her engine had a severe sludge build up, it was so bad that they were worried about engine failure. I felt confident in their experience and they were able to flush out the sludge and save the engine. I am so grateful that the repair was successfully.

2026-05-04T15:16:04.316Z

Junior is the man got my dream truck ez and fast!

2026-04-26T18:21:09.828Z

Elsy and Shelby were so great at explaining services and prices and were very intelligent in the way they spoke to me about my truck definitely recommend

2026-04-17T18:05:58.838Z

Shelby was amazing. She helped us out! Would recommend this shop! Go see her

2026-03-01T07:21:17.847Z

Took longer to repair than estimated. But they did excellent work. And considering what had to be done the price was very reasonable. I will be taking my vehicle back for any other issues.

2026-02-02T21:13:01.902Z

My experience with this location has been great. They were very honest and Wesley and Justin were very helpful. They were up front when we realized that my car was not worth the repair, and offered whatever help they could so that I could deal with it afterwards. While my car did not work out, it's through no fault of theirs and my experience with them has not been soured at all.