Customers consistently praise the pharmacy for its outstanding service, including quick response times, helpful staff, and convenient features like text notifications and delivery. Many appreciate the friendly atmosphere and personal care, especially compared to larger chain pharmacies. There are no notable cons mentioned in the reviews.
5
Mar 21, 2025
I’ve always had the best experience with this pharmacy. I’m always relieved when I use them. They deliver to your door. That’s so nice.
5
Mar 19, 2025
Very helpful Thank you
5
Mar 13, 2025
They are always fast and helpful I really enjoy working with this pharmacy and everyone is always so kind. I love the text messages makes it easier on...
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They are always fast and helpful I really enjoy working with this pharmacy and everyone is always so kind. I love the text messages makes it easier on me I do not like calling I prefer text.
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5
Mar 07, 2025
I absolutely love this pharmacy! I regret not finding it sooner. They have a drive through, they also call me promptly to ask if I need refills, they ...
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I absolutely love this pharmacy! I regret not finding it sooner. They have a drive through, they also call me promptly to ask if I need refills, they have a number you can text that goes to the pharmacy and an actual live person at the pharmacy will respond. They do also have an app. While in the drive through I noticed a sign that said they had individual drinks, candy, chocolate for sale too. Perfect for people with low blood sugar. They have definitely left a lasting impression on me.
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5
Feb 28, 2025
Very pleasant experience with my first prescription fill at Lake Ridge Pharmacy. They were courteous and mailed the meds to my house. I had been so fr...
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Very pleasant experience with my first prescription fill at Lake Ridge Pharmacy. They were courteous and mailed the meds to my house. I had been so frustrated with CVS with long lines, long hold time, drive through didn’t work half of the times, wrong prescription filled, unfriendly staff, always some type of issue dealing with CVS so I decided to leave them after years and years of putting up with them. I am so glad I switched.
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5
Feb 03, 2025
I just wanted to take a moment to thank you all for the incredible service you provide. The staff is always friendly, knowledgeable, and truly goes ab...
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I just wanted to take a moment to thank you all for the incredible service you provide. The staff is always friendly, knowledgeable, and truly goes above and beyond to ensure I get the care and attention I need. It's clear that you all genuinely care about your patients, and that makes all the difference. I really appreciate everything you do. They didn’t judge when my English isn’t that good. They have bilinguals employees that helped me understand everything
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5
Dec 18, 2024
Lake ridge Pharmacy is local and family owned business who truly truly cares about their clients. I’ve been filling all my prescription with them sinc...
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Lake ridge Pharmacy is local and family owned business who truly truly cares about their clients. I’ve been filling all my prescription with them since 2019 and they have never let me down. During the pandemic they worked hard to get me my medications and I moved away from the area for a while and they continued to send me my prescription through the mail. Every chance I get I recommend lake ridge pharmacy.
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5
Dec 18, 2024
I have never been treated with the level of care and concern for my well being, by any pharmacy. I was having a heart scare, out of my meds, my old ph...
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I have never been treated with the level of care and concern for my well being, by any pharmacy. I was having a heart scare, out of my meds, my old pharmacy would not fill my life saving meds that day, even though the refill was past due. The pharmacist at Lake Ridge went above and beyond. He had all the meds I needed, except out of the one I needed desperately. He called several other pharmacies and called me back in less than 15 minutes and told me he found my meds and were waiting for me to pick up at the other pharmacy. He had all my meds delivered stat that day. 20 out of 5 stars in my opinion.
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5
Nov 21, 2024
Very pleased, talked with pleasant attendant and received a call back as to the date I would receive my prescription.
5
Nov 11, 2024
Everyone here is so professional and efficient. I use to go to cvs for my medicines but switched over to this pharmacy and the wait is almost nonexist...
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Everyone here is so professional and efficient. I use to go to cvs for my medicines but switched over to this pharmacy and the wait is almost nonexistent. Dr Nguyen is extremely kind and makes getting my medicine not a chore
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5
Oct 26, 2024
Me gusta mucho, es mi segunda vez que me envían un medicamento aquí y están pendientes de tu receta y también tienen ayuda en español 🫶🙏🏼
5
Oct 22, 2024
Staff is always welcoming, courteous, and efficient.
5
Oct 18, 2024
This is not my local pharmacy, but this is the pharmacy I always use. I drive past at least 7 pharmacies to get to Lake Ridge Pharmacy. My old pharmac...
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This is not my local pharmacy, but this is the pharmacy I always use. I drive past at least 7 pharmacies to get to Lake Ridge Pharmacy. My old pharmacy was 3 mins away, and Lake Ridge is a 40 plus minute round trip. They have the best customer service, they send me text reminders when it's time for refills, when they know they are going to be short on my refills, they will notify me early so they can get the process going sooner and make sure my prescription is ready on time. The drive up window is the best, I have never waited more than a minute for someone to come and at most 3 minutes total time start to finish. Great pharmacy....
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5
Oct 11, 2024
Great service
5
Oct 08, 2024
We left Walgreens after too many mistakes. Lakeridge is great. They even deliver the majority of the meds. The people are friendly and engaging.
5
Oct 07, 2024
Lake Ridge Pharmacy is literally by my doctors office. So I like the convenience of having both close by. They always offer to help me with coupons on...
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Lake Ridge Pharmacy is literally by my doctors office. So I like the convenience of having both close by. They always offer to help me with coupons on medications that are a bit pricier and their communication is great!
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5
Sep 19, 2024
Lake Ridge Pharmacy is the best pharmacy experience I have had in a long time. Everyone is friendly and efficient. I really appreciate and enjoy the...
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Lake Ridge Pharmacy is the best pharmacy experience I have had in a long time. Everyone is friendly and efficient. I really appreciate and enjoy the excellent customer service and care they give. I would highly recommend anyone looking for a quality pharmacy to give Lake Ridge a try!
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5
Sep 19, 2024
Very prompt at drive thru
5
Sep 19, 2024
My go-to pharmacy for everything! They offer free delivery and for rejected claims through your insurance, they go the extra mile and figure it out fo...
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My go-to pharmacy for everything! They offer free delivery and for rejected claims through your insurance, they go the extra mile and figure it out for you! Will never be going to a retail pharmacy again.
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5
Mar 26, 2024
My dermatologist recommend this pharmacy for me and I figured it be just like any other but they are so personable! I was busy the day I got my prescr...
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My dermatologist recommend this pharmacy for me and I figured it be just like any other but they are so personable! I was busy the day I got my prescription so I couldn't go pick it up and before I could even contact them, they messaged and called me. Talk about service! On top of that they even offered to mail it to me so that I didn't need to drive or wait in line. 10/10 would do business again. Come find out for yourself!
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5
Jan 10, 2024
I cannot tell enough people about this pharmacy every one there is so nice and answered all of my questions I highly recommend this pharmacy
5
Dec 07, 2023
I had the best experience at Lake Ridge Pharmacy! My elderly father was having so many issues with his prescriptions at the previous pharmacy and ever...
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I had the best experience at Lake Ridge Pharmacy! My elderly father was having so many issues with his prescriptions at the previous pharmacy and ever since we switched to Lake Ridge a year ago we haven’t had any issues. They are always prompt, knowledgeable about our insurance coverage/drug interactions and, best of all, free delivery!
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5
Aug 10, 2023
The Pharmacists and staff are very, very helpful . I use a special compounded medication they make for me. I highly recommend this pharmacy.Deborah Gu...
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The Pharmacists and staff are very, very helpful . I use a special compounded medication they make for me. I highly recommend this pharmacy.Deborah Gurley
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5
May 11, 2023
Won’t go to another large brand name pharmacy again!Appreciate the family feel and care from the staff!
5
Jan 06, 2023
The fact that they deliver my meds to my house FOR FREE earns 5 stars alone but the fact that they can actually pronounce my last name correctly... PR...
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The fact that they deliver my meds to my house FOR FREE earns 5 stars alone but the fact that they can actually pronounce my last name correctly... PRICELESS. 👌
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5
Nov 23, 2022
Such a great pharmacy! The staff is so friendly! Dump the big pharmacies and go to Lake Ridge they really care about their customers! 10/10!
5
Oct 17, 2022
Have only been with them a short time but so far I'm really impressed. Scripts are filled quickly and accurately. The delivery guy is very polite. I d...
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Have only been with them a short time but so far I'm really impressed. Scripts are filled quickly and accurately. The delivery guy is very polite. I dig em.
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5
Aug 31, 2022
I had a recent great experience with Lake Ridge! The gentleman who called me about 3 prescriptions was very helpful in getting me the best price, maki...
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I had a recent great experience with Lake Ridge! The gentleman who called me about 3 prescriptions was very helpful in getting me the best price, making sure they were right and was incredibly kind to me (on a day I was in need of care and patience with getting a diagnosis and needing new medications). Meds then arrived promptly when I was told to expect them.Overall a really nice experience and I wanted to let the team know I appreciated the patience, care and advocacy they displayed!
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5
Aug 06, 2022
My entire life I only used pharmacies like Walmart, CVS, etc. My dermatologist recommended Lake Ridge and i will never use another big box pharmacy. T...
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My entire life I only used pharmacies like Walmart, CVS, etc. My dermatologist recommended Lake Ridge and i will never use another big box pharmacy. They’re all nightmares and could care less about you. Lakeridge Pharmacy is so efficient and professional. They call when they say they will, and they deliver to your door next day at no cost. The cost of their meds are also significantly cheaper. I was charged $85 at cvs, and when my scripts were transferred, the same medication was $20. I tell everyone about them now and won’t EVER use one of the other big name pharmacies again.
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5
Jun 10, 2021
This is the best pharmacy in my opinion. The entire staffs are super friendly and helpful. They offer free delivery within surrounding area which is t...
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This is the best pharmacy in my opinion. The entire staffs are super friendly and helpful. They offer free delivery within surrounding area which is the biggest plus.
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5
May 14, 2021
Lake Ridge Pharmacy was really helpful when my mother in law needed soMe hard to find medicine. They are a compound pharmacy and can mix certain medic...
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Lake Ridge Pharmacy was really helpful when my mother in law needed soMe hard to find medicine. They are a compound pharmacy and can mix certain medicine that commercial pharmacies cannot. Very professional and helpful!
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5
Jan 28, 2021
I’ve been using this pharmacy for a few years for my daughter’s prescriptions. They’ve always been very nice and they fill prescriptions quickly and d...
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I’ve been using this pharmacy for a few years for my daughter’s prescriptions. They’ve always been very nice and they fill prescriptions quickly and deliver them the next day for free. This week, an employee named Erica went way out of her way to work with my daughter‘s doctor’s office to get her prescription filled at the minimum cost possible. The way the pills were prescribed, and with the dosages available, it would have cost me over $200 for one months’ worth. Because Erica went out of her way to work this, she saved me about $100, and without me having to do a thing. That is exceptional customer service!!
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5
Apr 15, 2020
Excellent service
5
Nov 09, 2019
I told my Dr. my pharmacy was the on Lake Ridge. An hour later, I get a call stating my prescription was ready. Thats weird??? ...CVS never calls me...
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I told my Dr. my pharmacy was the on Lake Ridge. An hour later, I get a call stating my prescription was ready. Thats weird??? ...CVS never calls me to tell me these things, especially this fast. I was delighted to find out that it's the smaller pharmacy down the street. I was asking for directions and hours and the person on the phone must have heard some frustration in my voice because he then told me about their FREE delivery service! Got it dropped off at the scheduled time. Had another prescription I needed to pick up and I told the Dr. she made a mistake sending my prescription to the wrong pharmacy. But I thanked her, because they are my new pharmacy. I love them! Good communication, good follow ups, and delivery service for us busy folks. They have my business. No sense in supporting a big chain drug store, I'm with the underdogs. 11 stars!
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5
Mar 15, 2019
The entire staff made my experience a breeze. I spoke with one of their techs on the phone and he knew all the answers to my questions. Thank you guys...
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The entire staff made my experience a breeze. I spoke with one of their techs on the phone and he knew all the answers to my questions. Thank you guys.
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5
Aug 31, 2018
Best pharmacy hands down. If you live within 10 minutes of this pharmacy, you’d be crazy not to use them. The two pharmacists working here are not jus...
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Best pharmacy hands down. If you live within 10 minutes of this pharmacy, you’d be crazy not to use them. The two pharmacists working here are not just only efficient, they’re quite knowledgeable too. Forget the chain pharmacies down the street with their ridiculous wait times and awful customer service, go here and take advantage of their free delivery!
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5
Mar 21, 2018
Excellent service!!! Excellent staff!!!
5
Mar 03, 2018
Very helpful and friendly staff. Went out of the way to make sure I got lowest price on both of my medications and went above and beyond to help with ...
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Very helpful and friendly staff. Went out of the way to make sure I got lowest price on both of my medications and went above and beyond to help with a medication they were not even responsible for. Will deff use again when possible even though a slight drive for me.
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5
Feb 24, 2018
Amazing service and amazing staff.
5
Feb 02, 2018
I had an issue with a refill request I made online. I called the pharmacy and they picked up right away. The man I spoke to (don’t know his name) was ...
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I had an issue with a refill request I made online. I called the pharmacy and they picked up right away. The man I spoke to (don’t know his name) was so great and showed amazing customer service. It turns out it was a mistake on their part and they accepted full responsibility and apologized. I wouldn’t have gotten my medicine until Monday but they waived the $5 rush delivery fee so I could get my medicine the next day. Every time I’ve spoken to someone on the phone they are nothing but pleasant and helpful. Customer service is obviously their priority. Like someone else said, I never thought I’d be loyal to a pharmacy but WOW! Others needs to take notes from Lake Rige *cough* Walgreens.... *cough*
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5
Jan 15, 2018
I had several electronic prescriptions sent to Lake Ridge Pharmacy from the dermatologist. Dr Minh Nguyen had them ready within 30 minutes. Now that i...
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I had several electronic prescriptions sent to Lake Ridge Pharmacy from the dermatologist. Dr Minh Nguyen had them ready within 30 minutes. Now that is some fast service!A few other services offered are compounding and free delivery within a certain radius.So far pleased with the customer service and will be going back as well as recommending this pharmacy to others.
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5
Aug 04, 2017
Love this pharmacy! Both my sister, and I fill our medications with them. They are so nice, and I love their delivery service I'm able to get my medic...
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Love this pharmacy! Both my sister, and I fill our medications with them. They are so nice, and I love their delivery service I'm able to get my medication delivered that same day!
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5
Jun 26, 2017
Great service and they also deliver.
5
May 20, 2017
I've been using this pharmacy for over a year and have been very pleased. They are courteous and always help you out. They actively look for coupons t...
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I've been using this pharmacy for over a year and have been very pleased. They are courteous and always help you out. They actively look for coupons to help bring your copay down to zero. They also deliver for free. What's not to love about that?
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5
Dec 13, 2016
I was refereed to the pharmacy from my doctor and they did not disappoint! great service and they even took the time out to helped me lower my co-pay ...
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I was refereed to the pharmacy from my doctor and they did not disappoint! great service and they even took the time out to helped me lower my co-pay within minutes.
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5
Sep 26, 2016
Excellent customer service! The Pharmacist were very knowledge and spent a lot time answering all of my questions.
5
Jul 16, 2016
Thank you for being such a great Pharmacy! There is nothing worse than having a sick infant on a Friday night...unable to get his prescription. And t...
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Thank you for being such a great Pharmacy! There is nothing worse than having a sick infant on a Friday night...unable to get his prescription. And then a magic phone call from an employee's personal phone offering to open the pharmacy for me tonight or tomorrow...and even offering to deliver it to us at no charge. You guys are awesome and we really appreciate you!
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5
May 13, 2016
by the far the best pharmacy I've ever set foot on