Pest Me Off
2026-05-22T16:20:40.423Z
I recently began service with Pest Me Off. I moved from Virginia, where I had pest control services with EcoShield Pest Control. I used them for 6 years and had nothing but a positive experience. Thus, I reached out to EcoShield in Plano to set up service. It was an utter nightmare of incompetence, extraordinarily deficient Customer Service & outright dishonesty with several versions of Contracts they asked me to sign. After having my initial appointment summarily canceled, without notification the day of my first appointment & continued with issues regarding the contact details, I concluded the Plano Office was being deceptive. Additionally, their pricing structure was so much more expensive for my new property, which was half the size of the home & lot I owned in Virginia. It didn't make any sense the more I thought about it. I was left feeling angry & disappointed with EcoShield of Plano.I then began to research other Pest Control Services. I came across Pest Me Off. I researched their reputation & went on multiple sites to read Customer Reviews. It was a reshing experience & totally opposite that of EcoShield. I initially spoke with Keegan. He was very honest, helpful & kind. He completely explained their services, as it related to my concerns & the treatment options available. He gave me several choices. I felt extremely comfortable with their pricing structure & chose to have an inspection performed & move forward with treatment.Jordan was the service professional who performed the inspection & pest treatment. He was thorough, professional, kind & helpful. He reviewed his assessment, following his inspection, & provided me with his service recommendations regarding my concerns. I was satisfied with what he proposed, as well as the initial pest treatment he performed. I was given an estimate for Wildlife Lock Out & Exclusion Services, which was affordable & reasonable.After being taken advantage of in Virginia, by multiple unscrupulous Contractors & Vendors, I've become more cautious in selecting service providers. Which was my reason for backing away from EcoShield of Plano. I'm completely comfortable with Pest Me Off & belive them to be upfront & honest. They aren't pushy about signing you up for treatments you don't need or want. They were very responsive & put me on their schedule immediately. Customer Service is a huge factor for me. Both Keegan & Jordan excelled in this area. I would highly recommend using Pest Me Off. (FYI - My pricing structure included additional services requested, based on prior experiences at multiple homes, which had a variety of issues. I wanted to be proactive and guard against these experiences occurring at my present property.)