Kevin has been a pleasure to work with! It is clear that not only is Kevin good at what he does but he truly loves helping others achieve their real estate goals. He is very detail oriented and proactive - qualities that made us feel at ease and comforted, knowing he always had our best interests at heart. We also love how he never pushed his own thoughts and ideas onto us, but provided appropriate guidance when needed in a professional way. He was very responsive when we had questions for him at different times of the day and he always took the time to explain terms/concepts so we could make informed decisions. We would definitely recommend Kevin to others and will likely be working with him again in the future!

Kevin was fantastic to work with! He’s professional, knowledgeable, and genuinely cares about his clients. He guided me through every step, was always responsive, and made the process smooth and stress-free. Highly recommend Kevin to anyone looking for a dedicated and trustworthy realtor!

Kevin was awesome to work with! He made the whole selling process easy and stress-free. I really appreciated his professionalism and unwavering commitment. Highly recommend!

Selling our condo in today's tough market felt daunting, but Kevin Lai made it a remarkably positive experience. From our first meeting, his confidence and strategic approach put us at ease.Kevin's communication was outstanding; he kept us informed every step of the way and his top-notch marketing truly showcased our property. Despite economic uncertainties, he tirelessly pursued every lead and offered insightful advice. His impressive negotiation skills secured a sale we were genuinely happy with, even as other condos struggled.We're incredibly grateful for Kevin's professionalism, expertise, and dedication. We highly recommend him to anyone seeking a realtor who delivers results, even in challenging times.

Bought and sold with Kevin, easy to work with and accommodating. A down to earth agent that works for you not just the sale. Wouldn't hesitate to recommend his services.

Kevin is an amazing agent whose passion, dedication and hard work pays off for his clients. As the agent representing our home sale, he did extensive research to determine the best price to list, helped stage the home beautifully, guided us during the negotiations, and ultimately sold our home above asking within 24 hours of listing. We highly recommend Kevin Lai Real Estate!

Out of all the realtors I’ve worked with, Kevin Lai has truly exceeded my expectations in every way. From start to finish, he was exceptionally knowledgeable and professional. We received detailed market analysis reports—something I had never received from other realtors—along with consistent communication, assistance with staging, and more. Kevin truly delivered white-glove service. I never had to follow up or remind him about next steps or updates. He was attentive to our timelines and represented our needs fully. Kevin is the kind of realtor every client hopes to work with—you can trust him completely and never have to worry. Thank you, Kevin, for your hard work and for helping us buy and sell our dream home. It’s been a pleasure working with you, and I look forward to doing so again in the future.

I was looking to buy a home for my elderly parents in downtown Ottawa — a place they’ve called home for over 35 years. They wanted a modern, convenient condo in a familiar neighborhood to enjoy their retirement, and we truly couldn’t have asked for a better realtor than Kevin! From start to finish, Kevin was absolutely phenomenal — professional, knowledgeable, patient, and incredibly attentive to every detail.He guided us through every step of the process, explaining everything clearly and thoughtfully to my parents, and always made sure we felt confident and informed. His recommendations were spot-on, and his reassuring presence made what could have been a stressful experience feel smooth and exciting.Thanks to Kevin, we found the perfect condo in Centretown, and my family couldn’t be happier! If you’re looking for someone who genuinely cares and will go above and beyond for you, I wholeheartedly recommend Kevin :)