Kevin is an amazing agent whose passion, dedication and hard work pays off for his clients. As the agent representing our home sale, he did extensive research to determine the best price to list, helped stage the home beautifully, guided us during the negotiations, and ultimately sold our home above asking within 24 hours of listing. We highly recommend Kevin Lai Real Estate! Less

Out of all the realtors I’ve worked with, Kevin Lai has truly exceeded my expectations in every way. From start to finish, he was exceptionally knowledgeable and professional. We received detailed market analysis reports—something I had never received from other realtors—along with consistent communication, assistance with staging, and more. Kevin truly delivered white-glove service. I never had to follow up or remind him about next steps or updates. He was attentive to our timelines and represented our needs fully. Kevin is the kind of realtor every client hopes to work with—you can trust him completely and never have to worry. Thank you, Kevin, for your hard work and for helping us buy and sell our dream home. It’s been a pleasure working with you, and I look forward to doing so again in the future. Less

I was looking to buy a home for my elderly parents in downtown Ottawa — a place they’ve called home for over 35 years. They wanted a modern, convenient condo in a familiar neighborhood to enjoy their retirement, and we truly couldn’t have asked for a better realtor than Kevin! From start to finish, Kevin was absolutely phenomenal — professional, knowledgeable, patient, and incredibly attentive to every detail.He guided us through every step of the process, explaining everything clearly and thoughtfully to my parents, and always made sure we felt confident and informed. His recommendations were spot-on, and his reassuring presence made what could have been a stressful experience feel smooth and exciting.Thanks to Kevin, we found the perfect condo in Centretown, and my family couldn’t be happier! If you’re looking for someone who genuinely cares and will go above and beyond for you, I wholeheartedly recommend Kevin :) Less

We had the absolute pleasure of working with Kevin to buy our first home, and we cannot recommend him highly enough! From the very beginning, he took the time to truly understand what we were looking for in a home—his attention to detail and genuine care made us feel comfortable and confident throughout the whole process and we never once felt pressured.Kevin went above and beyond our expectations! He was readily available, incredibly organized, and proactive in helping us find the perfect home. He guided us every step of the way, making it easy for anyone to understand—answering all our questions with patience and expertise.Thanks to Kevin, we found our dream home close to our family, and we couldn’t be happier! If you’re looking for a realtor who is attentive, knowledgeable, and truly invested in helping you find the perfect home, he’s your guy. We are beyond grateful for his hard work and highly recommend him to all our friends and family! Less

I honestly couldn’t recommend Kevin enough!! I rarely write reviews but my experience warranted a 5 star review. We were recommended to Kevin by our friends to find our dream home. I didn’t really know what to expect, but I figured why not. At the get-go, Kevin took the time to listen to us, come up with a game plan, and did not pressure us whatsoever. We had an extensive list of requirements that we wanted in our home and Kevin would reassure us that he wanted us to find a home that we loved, no matter how long it took. Kevin isn’t your typical realtor! He goes above and beyond for his clients and truly shows that he cares about our best interest. He would answer all of my questions and ease so much of my stress and anxiety with his voice of reasoning. (And boy did I have a lot of questions) He is reliable, realistic and truly a realtor that you can trust. He made this such an incredibly smooth process and we are so incredibly lucky to have been introduced to Kevin and look forward to working with him again in the future! Less

Kevin was a fantastic help and amazing friend during the house purchase process - he went above and beyond every step of the way. Would definitely recommend him to everyone looking for a home in the Ottawa area! Less