2026-10-18T09:31:55.404Z

Nice office, and the business hub they’re developing downstairs looks exciting….but they also don’t have the decency to hit ‘reply’ to an email. Remarkable unprofessional employees.Edit: They claim in their response the discussion took place a week ago….it actually was September 22nd. I wrote this review on October 14th. That’s more than a week, and their ten working days. Turns out that they’re also liars.

2026-10-15T14:55:11.854Z

Maqsood came for a survey today at My house and he was extremely helpful, patient, friendly, informative and very polite . He was very well mannered and it was nice to have him round. 11/10. Great assest to the company!

2026-09-22T10:53:44.084Z

Smithamol I am happy

2026-09-16T10:59:46.739Z

Christian Daniel from the team behalf citizen very polite respectful guy hr just checked all I really appreciate him.

2026-09-15T10:17:11.860Z

We had a level 3 survey due to buying an old cottage. Crawford & Co were good at replying to emails and quick to carry out the survey.Since moving in we have been hit with problem after problem, and every tradesperson keeps saying 'didn't you get a survey?'Damp was flagged around the chimney breast but not in the kitchen where it was really bad. There were vines growing through the wall and it had to be completely rebuilt. I know surveys are non-invasive but you only had to open a cupboard to see the wall behind.We bought a detached house, the damp was partly due to cracks in the rendor on the one side which was not inspected in the survey due to lack of access. All they had to do was walk to the neighbours to see the wall, and for that price I thought they would.There is also subsidence caused by nearby trees which was not picked up, again I can see where there has been plaster applied to attempt to conseal this.I wasn't going to leave a review but I feel like I'm going to go mad if one more tradesperson asks me why I didn't get a survey! I got the most expensive one.This really affected our sale as we could have offered less and had more money to put towards fixing these problems if we knew the extent. I can over look a few bits as I know surveyers can't go in and start removing wallpaper but the fact the report says they didn't expect a whole side of a detached house rather than walk around the corner to the neighbours isn't right especially for the money paid. If they struggled that much they should have called for access in order to complete the survey.

2026-09-10T17:59:32.301Z

Marius was very patient whilst conducting the survey and answered all of our questions.He was very thorough and professional as well as lovely to chat to.

2026-09-09T11:14:05.837Z

Sridhar very friendly was doing good respect my property.

2026-09-08T11:18:44.443Z

Sridhar is perfect and very polite and he is very very quiet in my house and he had explained everything what I asked I will give him 10 stars great job.