2026-04-13T20:05:30.451Z

Tech support is amazing and all issues are resolved as soon as possible. No complaints

2026-03-27T17:45:47.062Z

Roman and the team took the time to learn what I wanted and came up with a solution that makes my team better. Easy to work with and results from day one

2025-05-26T15:29:53.275Z

Wexford - Inline Phone Communications – New Phone System Implementation ExperienceWexford recently upgraded its phone communications infrastructure with the installation of a new, state-of-the-art VoIP phone system, significantly enhancing both internal connectivity and external client interactions. This upgrade marks a key milestone in improving operational efficiency and service delivery.Implementation ProcessThe transition to the new system was smooth and well-coordinated. Prior to installation, our team conducted a thorough assessment of communication needs across departments. Inline Communications provided hands-on support, guiding us through the setup, configuration, and testing phases. Minimal disruption to daily operations was ensured through careful planning and scheduling.Key Improvements• Clearer Call Quality: One of the most noticeable improvements has been the enhanced clarity and reliability of voice communications.• User-Friendly Interface: The new system offers a modern interface, allowing staff to quickly adapt with minimal training.• Integrated Features: Voicemail-to-email, call forwarding, conferencing, and caller ID customization have all improved workflow and responsiveness.Staff FeedbackTeam members across departments have expressed mostly positive feedback, particularly about how much easier it is to manage call routing and access voicemail remotely. The transition has also streamlined communication between departments, making collaboration more efficient.Only negative feedback received was that the Temporary greeting was not easy to setup, or remove. It would be an improvement to have a separate greeting system where you can add and delete them more easily. This has been an related to writer by multiple users.ConclusionThe introduction of the new phone system has proven to be a valuable investment in Wexford’s infrastructure. It supports better communication, increases responsiveness, and enhances the professional experience for both employees and clients.

2025-04-04T23:02:56.948Z

Roman and the team have been excellent and have optimized our telecommunication needs. Highly recommended.

2025-04-03T22:02:26.477Z

We, the National Golf Club of Canada, worked with Inline Communications as our telecommunications provider for two decades, during which they consistently delivered reliable service and demonstrated a responsive approach to issue resolution.Throughout our partnership, Roman and his team were attentive and professional in addressing our needs. Any service interruptions or technical issues were handled promptly, and their support team was accessible when required.We appreciate the role Roman, and Inline Communications played in supporting our operations and would consider them a capable and dependable telecommunications provider for businesses with telecommunication needs.Sincerely,Michael Quann, CPAControllerThe National Golf Club of Canada

2024-10-11T19:17:33.613Z

We experienced great service from the Inline Communications team. Roman and Glen are very professional and knowledgeable and were able to diagnose and troubleshoot the issue we were having with our phones immediately and effectively. Our phones are working great! They provided us with exceptional tech support and we highly recommend this company!

2024-04-24T22:25:27.003Z

We received the best and most professional service. We love our new VoIP phones. They're a heavenly upgrade from regular stationary phones.

2024-04-19T20:23:08.355Z

Fab Company also helpful and great to work withI will always recommend them to anyone who is needing a Phone communication Company