Sunset Center for Dental Excellence
2019-07-18T20:38:52.652Z
Used a Groupon for a cleaning and exam. The office was clean, professional staff, did not meet Dr. Chaves. Was asked if I floss by the hygienist. I told her I do. Because, I do. I keep a container of floss on my desk for after lunch in addition to flossing every morning. Started working on my teeth. Asked if I was "SURE" I floss. Yes. I understand what flossing is and whether I do it. Maybe here, if you're finding issues or evidence that the flossing isn't doing its job, offer some insight of more effective methods of flossing rather than become increasingly cold and passive-aggressively implying I'm lying. What a stupid thing to lie about, what point would there be in that? Dentist came in, felt like she couldn't be less interested in the state of my teeth. Started the exam, promptly cut my lip open with one of her tools, gave a disingenuous 'sorry' and then spoke only to the hygienist in numbers about my teeth. Finished the exam, told me I need a half-crown. Hygienist tells me "you HAVE to floss." Again, implying I've been lying. I felt the need to point out that she doesn't believe me, but I do floss and actually enjoy flossing. The receptionist then asked me if I wanted a quote for "all the work that needs to be done," none of which was mentioned or explained to me besides the crown. No thank you. Learn some bedside manner, ladies.