2026-03-04T18:28:15.432Z

I am so happy to finally get my water softener. Not only was it very reasonable - but it was installed in about an hour!! The gentleman who installed it was very pleasant, full of information and generally a great help. I would recommend both the Company and Desmond Garcia to install it!

2025-12-29T19:31:09.272Z

Jobani did a phenomenal job on my install. Great customer service was knowledgeable about anything that I had questions of highly recommend elite water systems to any homeowner.

2025-10-25T17:41:46.776Z

Great service great experience 100% recommended get your water softener with these guys. It’s amazing. Quick and easy set up

2025-07-15T00:59:46.093Z

We are very please with are Pura water softeners June 11,2025Paul very helpful to example about Pura water softenersWe notice are hair softer our skin softer no water spotsWe recommended Pura Water Softeners.Thank you,Joseph Bowers

2025-05-05T22:04:33.821Z

Paul did an awesome job getting me the right water softener for our house and the best RO unit drinking water. Martin with the water man did a fantastic job installing all my equipment. If there was more than 5 stars, I would give it to you. I definitely recommend Pura.

2025-05-05T20:09:27.198Z

The delivery and set up for my new water softener, replacing the old Culligan, was done quickly and efficiently with Martin from Pura. In and out, job done. Everything I was told would happen actually did. In South Texas, a water softener is a required piece of equipment for the home.

2025-03-27T16:49:54.736Z

Great responsiveness, great service.

2025-01-13T22:35:04.494Z

2024-11-22T07:29:47.853Z

Excellent, knowledgeable, affordable, and Paul answers all questions up front.Thank you

2024-09-28T01:14:27.716Z

Pura makes buying a water softener super easy and affordable. My experience started when Paul promptly returned my call and answered all my questions. It was clear he really cared about providing the best option for my situation. No high pressure sales tactics. I had a brand new water softener, within 48 hours, professionally installed by a very efficient and professional installer. Pura’s customer focused model is exceptional. This was one of the best service experiences I’ve had. Thanks, Paul and Richard!

2024-08-08T15:49:39.960Z

I would highly recommend getting a Pura Water Softener! Paul and his team went above and beyond. Thank you!

2024-07-13T23:46:55.788Z

Received a water softener and filtration system and couldn't be happier. The process was easy and the whole Pura team was knowledgeable and very professional.

2024-06-10T16:21:52.656Z

Pura Water Softeners are the top-notch installers in town! They provided excellent service without any upselling, completed the job quickly, and left me completely satisfied. Highly recommend them for anyone looking for a hassle-free experience!" Also shout out to Paul Hargrave for making this whole experience so simple.

2024-05-24T19:48:06.098Z

Great customer service, would respond quickly and answered all my questions. Prices were reasonable. Kept me updated with scheduling.

2024-04-15T13:46:49.247Z

Wonderful experience .I was especially pleased with the fact that there were no annoying sales people doing fake Water test and offering you nothing for a lot of money. This company went straight to the facts and offered everything that I needed and then some at a great deal…. Thank you PURA and Paul … top notch service

2024-04-04T19:56:32.342Z

This is a great company to work with, they provided a wonderful installation experience, I do not think any other online company provides this. Will recommend A++++++

2024-04-04T00:12:46.459Z

I was skeptical at first of making an online investment not knowing what I was really getting myself into but Paul took the time to explain in great deal how it worked as far as installation and system. The company came out and installed the plumbing as well as the system quickly and efficiently, I am truly impressed by this AMAZING company. I highly recommend Pura, thank you Paul!!

2024-03-28T23:59:35.008Z

I bought my Pura water softener and water filter over a year ago and I am more than pleased. Performance and customer service has been superb. I especially like the quick service/replies I get when I have a question/issue. I just had someone come out today to replace my water filters and they were very professional. They also tested my water and checked the setting on my softener. I had researched other companies before deciding to go with Pura. I’m so glad I made the best choice — I highly recommend!

2024-01-09T01:02:47.937Z

Very easy and transparent experience. Paul Hargrave was a pleasure to work with and very informative.

2024-01-08T23:21:47.900Z

I love my Pura water conditioner. Installl was quick and the company is very easy to work with. I always recommend it to friends and family.

2024-01-08T14:34:52.456Z

After shopping around for a water softener, I finally decided to go with Pura and am so glad that I did! Pura did not send out any pushy salespeople to my house; instead the whole sales process took place online and over the phone. They worked with me every step of the way and made sure I was 100% satisfied with my water softening/filtering system and reverse osmosis system before accepting any form of payment. Paul Hargrave was the Sales Manager who helped me throughout the entire process and he was very professional, accommodating, easy to get a hold of via email or phone, and just a pleasure to do business with. I'm so happy with my Pura water softener/filter and reverse osmosis systems and would highly recommend Pura products and their amazing customer service!

2023-12-06T21:57:10.474Z

Great experience. Paul was very helpful.